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Plantronics Savi User Guide

14

Placing, Answering, and ending Calls - Other Softphones

 

With Plantronics Software*

Without Plantronics Software

To place a call

1. Dial number from the supported  
    softphone application

1. Short press call control button on headset** or  
    short press base PC talk button 
2. Dial number from softphone application

To answer a call

1. Short press call control button on headset or  
    short press base PC talk button 

1. Short press call control button on headset** or  
    short press base PC talk button 
2. Answer call using softphone application

To end a call

1. Short press call control button on headset or  
    short press base PC talk button

1. Short press call control button on headset** or  
    short press base PC talk button 
2. Hang up call using softphone application

*Assumes use of supported softphone 
**Assumes your default line is set to PC 

Headset 

Base 

Press the volume up button (at 
least 1½ seconds) until the base 
talk button indicator light of the 
desired device becomes solid 
green.

Short press (less than one 
second) the base talk button 
of the device that you want to 
switch to.

Switching Between Desk Phone and PC Audio

You can switch back and forth between desk phone and PC 
audio the following ways:

Mixing Desk Phone and PC Audio

You can mix desk phone and PC audio the following way:

Base 

Simultaneously hold the desk phone and PC talk buttons down 
(at least 1½ seconds) until both indicator lights become solid 
green.

Summary of Contents for Savi Office WO101

Page 1: ...Savi Office WO101 Wireless Headset System with Optional HL10 Lifter User Guide...

Page 2: ...ntains instructions for setting up and using your Savi Office WO101 WO1 Base and WH100 WH110 Headset Wireless Headset System Please refer to the separate safety instructions for important product safe...

Page 3: ...cing Answering and Ending Calls with Microsoft Office Communicator 13 Placing Answering and Ending Calls with Other Softphones 14 Switching Between Desk Phone and PC Audio 14 Mixing Desk Phone and PC...

Page 4: ...Guide Complete User Guide Base Power Supply Telephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and Features USB Port Desk Phone Speaking Volume PC Talk Button Indicator...

Page 5: ...WH110 Headset Earloop Indicator Light Microphone Charge Cradle Headset with Pre Installed Earloop and Ear Tab Call Control Button also controls volume mute and switching functions Savi WH100 WH110 Hea...

Page 6: ...3 HL10 Lifter Optional Additional HL10 Lifter Parts If Required HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ring...

Page 7: ...cable junction box 5 Place the handset back on the telephone cradle 2 3 Connecting Power Supply to Base 1 Connect the base power supply into the power jack on the base 2 Connect the power supply to ou...

Page 8: ...until the microphone is pointed towards your mouth 5 The headset can be converted for wearing on the left or right ear with both earloop and headband 3 2 Docking and Charging the Headset 1 Gently push...

Page 9: ...n produce an uncomfortable echo for you and a distorted sound for you listener 8 Press the call control button on the headset to end the test call 9 Replace the handset into the desk phone cradle For...

Page 10: ...phone 3 Slide the lifter up to where it nearly touches the handset earpiece 7 Gently place the lifter on the desk phone in the pre determined position 8 Press firmly to adhere Handset Lifter Power Co...

Page 11: ...abilizers can be shifted left and right Position stabilizers on outsides of handset to gently grip the phone Use ringer microphone only when the telephone speaker is not located directly under the han...

Page 12: ...on screen 1 Connect the USB cable to the USB port on the back of the base 2 Connect the other end of the USB cable to the USB port of the PC 6 2 Making a Test Call Using Microsoft Office Communicator...

Page 13: ...dle To end a call 1 Short press call control button on headset or short press base desk phone talk button 1 Short press call control button on headset or short press base desk phone talk button 2 Retu...

Page 14: ...r short press base PC talk button 1 Short press call control button on headset or short press base PC talk button 2 Hang up call using softphone application Assumes use of supported softphone Assumes...

Page 15: ...side the next headset is the number of guest headsets subscribed to the base The examples below show 1 then 2 then 3 guest headsets subscribed to the base in addition to the master headset 1 2 3 Heads...

Page 16: ...t outbound line from the base talk buttons While the system is in idle mode press and hold the PC talk button or the desk phone talk button for three seconds to select that device as your default outb...

Page 17: ...gh tones These tones will repeat every 15 seconds while mute is active When unmuted you will hear three low tones Type of Press Function Short press Places answers or ends calls Short press volume up...

Page 18: ...Options Advanced Advanced Settings Manage Other Programs Access setting Plantronics Update Manager All required software for Savi Office system can be remotely updated when updates are available Star...

Page 19: ...Settings Base Feature Settings Default General Default Line Deskphone PC Deskphone Range High Med Low High Auto Answer Selected Not selected Not selected Over the Air Subscription Selected Not selecte...

Page 20: ...s and media players The status will only show as enabled and running for softphones and media players installed and running Device Settings Security The Plantronics software allows some of the device...

Page 21: ...osoft Office Communicator will sit idle Microsoft Office Communicator Dial tone Enabled can be set selected or not selected Microsoft Office Communicator Certified product Default Setting Selected Sta...

Page 22: ...ate to high density environments If you press the talk button when the indicator light is yellow it will terminate the search for an audio link Assumes use of a lifter or EHS cable with desk phone and...

Page 23: ...rtion persists lower the Desk Phone Listening Volume on the base Make sure there is 12 inches between your base and your computer and 6 inches between your base and your telephone I hear echo in the h...

Page 24: ...ur PC speakers Click OK to confirm your change For Windows Vista Systems Refer to the Sound option in your PC Control Panel Under the Playback tab change the default setting from Speakers Savi Office...

Page 25: ...trademarks or registered trademarks of Plantronics Inc Windows is a registered trademark of Microsoft Corporation Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Lim...

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