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Plantronics Savi User Guide

16

toggling On/Off Over-the-Air Subscription

The Savi Office system ships with the over-the-air subscription 
enabled. You can toggle on or off over-the-air subscription using 
the subscription button on the base. With the master headset 

undocked

 and the system idle, press the subscription button for 

three seconds. The subscription button will flash green for four 
seconds if over-the-air subscription is on and red for four seconds 
if off.

Setting the Range

With the master headset 

docked

 and the system idle, press the 

subscription button for three seconds. Both the desk phone and 
the PC talk buttons will flash green for high range. If you press 
the subscription button again for three seconds, the talk buttons 
will flash yellow for medium range. If you press the subscription 
button again for three seconds, the talk buttons will flash red for 
low range.  

ending Subscription

If the base is in subscription mode (secure or over-the-air), and 
you want to end the base from searching for a headset, press the 
subscription button again. The subscription light will turn solid red 
for four seconds and then go to it’s previous state. 

Setting Default Line to Desk Phone or PC

The Savi Office system ships with the desk phone as the default 
outbound line. This means any call initiated from the headset 
with the call control button will open desk phone audio. You can 
change your default outbound line from the base talk buttons.

While the system is in idle mode, press and hold the PC talk 
button or the desk phone talk button for three seconds to 
select that device as your default outbound line. The talk button 
indicator light will flash green for four seconds confirming the new 
setting.

Indicator Light

PC Talk Button 

Desk Phone 
Talk Button

Indicator Light

Master headset subscribed to base 

Solid green

Base in master subscribing mode 

Flashes red and green

Base conferencing in additional guest 
headset(s)

Flashes yellow and 
green

Active conference call with guest 
headsets subscribed to base

Solid yellow

Subscription Button Indicator Light

No active audio link

Off

Incoming call 

Flashes green

Active audio link 

Solid green

Master headset muted

Solid red

Call on-hold

Flashes red

Seeking Audio Link*

Solid yellow

Desk Phone and PC talk Buttons 

Indicator Lights

*When bringing up a link from the base, the talk button will be 
solid yellow until a link is established. This could take up to several 
seconds especially for wideband audio and/or when in moderate 
to high density environments. If you press the talk button when 
the indicator light is yellow, it will terminate the search for an audio 
link.

Button (Indicator Light) State

If Button Is Pressed

Off 

Solid green

Flashing green 

Solid green

Solid green

Off

Solid red

Solid green

Flashing red

Solid green

Desk Phone and PC talk Buttons 

“Rules to Live By”

NOte

 If in any state, you hold down both the PC and desk 

phone talk buttons for 1½ seconds both indicator lights will turn 
solid green and the audio from both devices will be mixed.

Summary of Contents for Savi Office WO101

Page 1: ...Savi Office WO101 Wireless Headset System with Optional HL10 Lifter User Guide...

Page 2: ...ntains instructions for setting up and using your Savi Office WO101 WO1 Base and WH100 WH110 Headset Wireless Headset System Please refer to the separate safety instructions for important product safe...

Page 3: ...cing Answering and Ending Calls with Microsoft Office Communicator 13 Placing Answering and Ending Calls with Other Softphones 14 Switching Between Desk Phone and PC Audio 14 Mixing Desk Phone and PC...

Page 4: ...Guide Complete User Guide Base Power Supply Telephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and Features USB Port Desk Phone Speaking Volume PC Talk Button Indicator...

Page 5: ...WH110 Headset Earloop Indicator Light Microphone Charge Cradle Headset with Pre Installed Earloop and Ear Tab Call Control Button also controls volume mute and switching functions Savi WH100 WH110 Hea...

Page 6: ...3 HL10 Lifter Optional Additional HL10 Lifter Parts If Required HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ring...

Page 7: ...cable junction box 5 Place the handset back on the telephone cradle 2 3 Connecting Power Supply to Base 1 Connect the base power supply into the power jack on the base 2 Connect the power supply to ou...

Page 8: ...until the microphone is pointed towards your mouth 5 The headset can be converted for wearing on the left or right ear with both earloop and headband 3 2 Docking and Charging the Headset 1 Gently push...

Page 9: ...n produce an uncomfortable echo for you and a distorted sound for you listener 8 Press the call control button on the headset to end the test call 9 Replace the handset into the desk phone cradle For...

Page 10: ...phone 3 Slide the lifter up to where it nearly touches the handset earpiece 7 Gently place the lifter on the desk phone in the pre determined position 8 Press firmly to adhere Handset Lifter Power Co...

Page 11: ...abilizers can be shifted left and right Position stabilizers on outsides of handset to gently grip the phone Use ringer microphone only when the telephone speaker is not located directly under the han...

Page 12: ...on screen 1 Connect the USB cable to the USB port on the back of the base 2 Connect the other end of the USB cable to the USB port of the PC 6 2 Making a Test Call Using Microsoft Office Communicator...

Page 13: ...dle To end a call 1 Short press call control button on headset or short press base desk phone talk button 1 Short press call control button on headset or short press base desk phone talk button 2 Retu...

Page 14: ...r short press base PC talk button 1 Short press call control button on headset or short press base PC talk button 2 Hang up call using softphone application Assumes use of supported softphone Assumes...

Page 15: ...side the next headset is the number of guest headsets subscribed to the base The examples below show 1 then 2 then 3 guest headsets subscribed to the base in addition to the master headset 1 2 3 Heads...

Page 16: ...t outbound line from the base talk buttons While the system is in idle mode press and hold the PC talk button or the desk phone talk button for three seconds to select that device as your default outb...

Page 17: ...gh tones These tones will repeat every 15 seconds while mute is active When unmuted you will hear three low tones Type of Press Function Short press Places answers or ends calls Short press volume up...

Page 18: ...Options Advanced Advanced Settings Manage Other Programs Access setting Plantronics Update Manager All required software for Savi Office system can be remotely updated when updates are available Star...

Page 19: ...Settings Base Feature Settings Default General Default Line Deskphone PC Deskphone Range High Med Low High Auto Answer Selected Not selected Not selected Over the Air Subscription Selected Not selecte...

Page 20: ...s and media players The status will only show as enabled and running for softphones and media players installed and running Device Settings Security The Plantronics software allows some of the device...

Page 21: ...osoft Office Communicator will sit idle Microsoft Office Communicator Dial tone Enabled can be set selected or not selected Microsoft Office Communicator Certified product Default Setting Selected Sta...

Page 22: ...ate to high density environments If you press the talk button when the indicator light is yellow it will terminate the search for an audio link Assumes use of a lifter or EHS cable with desk phone and...

Page 23: ...rtion persists lower the Desk Phone Listening Volume on the base Make sure there is 12 inches between your base and your computer and 6 inches between your base and your telephone I hear echo in the h...

Page 24: ...ur PC speakers Click OK to confirm your change For Windows Vista Systems Refer to the Sound option in your PC Control Panel Under the Playback tab change the default setting from Speakers Savi Office...

Page 25: ...trademarks or registered trademarks of Plantronics Inc Windows is a registered trademark of Microsoft Corporation Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Lim...

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