43
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PROBLEM
SOLUTION
My headset does not work with
my phone.
See page 22 “Pairing with Bluetooth
®
Device.”
Callers cannot hear me.
• Headset is muted. Press the mute button on the headset
to unmute the voice tube.
• Be sure headset is paired with audio device. See page 22
“Pairing with Bluetooth Device.”
Callers say my voice is too quiet.
Ensure that the telescoping voice tube is fully extended
and point the tip toward the corner of your mouth.
I cannot hear caller/dial tone or
audio sound.
• Headset is turned off. Check the power switch and slide
up to “on”.
• Headset is out of range. Walk to within 10 metres
of the phone and check the Bluetooth link.
• Headset battery is dead. Charge your battery using the
AC charger supplied.
• Listening volume is too low. Press the volume up button
to increase the sound heard in the headset.
Headset doesn’t charge in the
desktop charging stand.
• Ensure foam cushions face each other. See page 13
“Charging.”
• Ensure that headset is completely inserted into the
charging stand—if properly inserted, a red indicator
light on the headset will slowly flash.
I cannot hear audio when using
the in-flight cable.
Headset must be turned off when using the in-flight cable.
I cannot complete pairing with
another Bluetooth device.
Universal adapter must be turned off when pairing to
another device.
I do not get a sound from my
headset when using the universal
adapter.
• It may take up to 30 seconds for the devices to connect
and audio to stream.
• Press the call control button on the headset or adapter
after 30 seconds if there is still no sound.
• Check audio mute on the headset. Press the mute
button on the headset to unmute.
• Check pairing. See page 25 “Pairing with Universal
Adapter.”
• Power headset and universal adapter on/off.
• Check that universal adapter is plugged into an active
stereo audio source.
Volume is too high / low when
listening to audio, but fine when
making a phone call.
Check the volume of the audio source device. Adjust
volume controls on headset.
Tukee Bluetooth
®
-hands-free- ja
-kuulokelaitteiden A2DP (Advanced
Audio Distribution Profile)-, AVRCP
(Audio/Video Remote Control Profile)-
ja GAVDP (Generic Audio/Video
Distribution Profile) -profiileja.
Stereoäänentoistoa varten Bluetooth-
yhteensopivien laitteiden on tuettava
A2DP (Advanced Audio Distribution
Profile) -profiilia.