Appendix A - Troubleshooting
87
which do not function correctly.
If this does solve the problem you can use the
DMZ
function. This should
work with almost every application, but:
•
It is a security risk, since the firewall is disabled.
•
Only one (1) PC can use this feature.
Printing
Problem 1:
When I tried to install the Printing software for Peer-to-Peer printing,
I received an error message and the installation was aborted.
.
Solution 1:
This may be caused by an existing installation of the printer port software.
Before attempting another installation:
•
Remove the existing installation
•
Restart your PC
To remove an existing printer port installation
:
1. Open Start - Settings - Control Panel - Add/Remove Programs
2. Look for an entry with a name like "Shared Port", "Shared Printer
Port", "Print Server Driver" or "Print Server Port".
3. Select this item, click "Add/Remove", and confirm the deletion.
Problem 2:
I am using Windows 95, and the Printing software installed and ran,
but when I selected a port on a Broadband Router and clicked "Add",
the printer was not installed.
Solution 2:
Try installing the printer using the standard Windows tools, as follows:
1. Start the
Add Printer
Wizard.
2. Select
Network Printer
when prompted "How is the printer attached to
your Computer?", and click Next.
3. When prompted for the Network Path or Queue, enter a dummy value
such as \\123, as shown below. (Do NOT select
Yes
for "Do you print
for MS-DOS programs?")
