Pivotal Commware Echo 5G Installation Manual Download Page 28

 

 

 

 

 

© 2019 Pivotal Commware, Inc.  All Rights Reserved. 
Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. 
 

Page 28 of 32 

works based on the Software. You may not rent, lease, lend, sublicense or provide commercial hosting services with the 
Software.  

4. CONSENT TO USE OF DATA. You agree that Pivotal and its affiliates may collect and use technical information gathered as 
part of the product support services related to the Products provided to you, if any. Pivotal may use this information solely to 
improve its products and services, to provide benchmark reporting to its existing and prospective customers, and/or to provide 
customized services or technologies to you and will not disclose this information in a form that personally identifies you.  

5. UPGRADES. This EULA applies to updates, supplements and add-on components (if any) of the Software that Pivotal may 
provide to you or make available to you after the date you obtain your initial copy of the Software, unless we provide other 
terms along with such upgrade. To use Software identified as an upgrade, you must first be licensed for the Software identified 
by Pivotal as eligible for the upgrade. After upgrading, you may no longer use the Software that formed the basis for your 
upgrade eligibility.  

6. SOFTWARE TRANSFER. You may not transfer this EULA or the rights to the Software granted herein to any third party unless 
it is in connection with the sale of the Product. In such event, the transfer must include all of the Software (including all 
component parts, the media and printed materials, any upgrades, this EULA) and you may not retain any copies of the 
Software. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the 
Product must agree to all the EULA terms.  

7. EXPORT RESTRICTIONS. You acknowledge that the Product is subject to export restrictions of various countries. You agree to 
comply with all applicable international and national laws that apply to the Product, including the U.S. Export Administration 
Regulations, as well as end user, end use, and destination restrictions issued by U.S. and other governments.  

8. TERMINATION. This EULA is effective until terminated. Your rights under this EULA will terminate automatically without 
notice from Pivotal if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you 
shall cease all use of any Products.  

9. DISCLAIMER OF WARRANTIES. You expressly acknowledge and agree that use of the Products is at your sole risk and that the 
entire risk as to satisfactory quality, performance, accuracy and effort is with you. TO THE MAXIMUM EXTENT PERMITTED BY 
APPLICABLE LAW, THE PRODUCT IS PROVIDED "AS IS" AND WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND 
PIVOTAL AND ITS LICENSORS (COLLECTIVELY REFERRED TO AS "PIVOTAL" FOR THE PURPOSES OF SECTIONS 9, 10 and 11) 
HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, EITHER EXPRESS, IMPLIED OR 
STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF 
SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, OF FITNESS FOR A PARTICULAR PURPOSE, OF RELIABILITY OR 
AVAILABILITY, OF ACCURACY, OF LACK OF VIRUSES, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. 
PIVOTAL DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE PRODUCT, THAT THE FUNCTIONS 
CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE PRODUCT WILL BE 
UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE PRODUCT WILL BE CORRECTED. NO ORAL OR WRITTEN 
INFORMATION OR ADVICE GIVEN BY PIVOTAL OR A PIVOTAL AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. 

EXCEPT AS EXPRESSLY PROVIDED IN PIVOTAL’S LIMITED WARRANTY, SHOULD THE PRODUCT

 PROVE DEFECTIVE, YOU ASSUME 

THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE 
EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THESE 
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.  

10. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, 
IN NO EVENT SHALL PIVOTAL BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES WHATSOEVER, OR FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR FOR ANY PECUNIARY 
DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE PRODUCT, THE PROVISION OF OR 
FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, INFORMATION, SOFTWARE, AND RELATED CONTENT THROUGH THE 
PRODUCT OR OTHERWISE ARISING OUT OF THE USE OF THE PRODUCT, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY 
PROVISION OF THIS EULA, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) 
AND EVEN IF PIVOTAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE 
LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY 
NOT APPLY TO YOU.  

Summary of Contents for Echo 5G

Page 1: ...2019 Pivotal Commware Inc All Rights Reserved Pivotal Commware is a registered trademark of Pivotal Commware Inc Page 1 of 32 Pivotal Echo 5G Installation Manual Version 1 0...

Page 2: ...eral Configuration 8 Choosing a Device Location 9 Finding the Best Window for Reception 9 Pre Installation Cleaning 9 Installing Outdoor ODU and Indoor IDU alignment cling Components 10 Installing the...

Page 3: ...oting Support 23 Indicator Lights Overview 23 What the IDU Indicator Light Displays Mean 23 What the ODU Indicator Light Means 24 Troubleshooting Issues 24 Getting Technical Assistance 25 Appendix C W...

Page 4: ...eceived including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Ru...

Page 5: ...umentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify p...

Page 6: ...e to cable and DSL end users For 5G connected devices the Echo 5G enables outdoor to indoor signal transitions so users can ubiquitously enjoy the immersive 5G experiences that only mmWave capacity ca...

Page 7: ...RF front end functions Conveys wireless data between user devices and nearby base station Rail mounting tool 1 Comes with pre attached mounting rails Wireless Power IDU 1 Indoor Unit IDU transmits po...

Page 8: ...loosen the set screws on each side of the device so the device can be slid off the rails Removal Tool 1 To remove the rails and rail adhesive if necessary General Configuration Here s an example of th...

Page 9: ...in the IDU Finding the Best Window for Reception Identify the window with the best 5G reception by turning off your phone s wi fi downloading the SpeedTest App from your phone s App store opening the...

Page 10: ...ore installing your Echo 5G Installing the ODU on the outside of your window 1 Remove the strips to expose the adhesive on the rails that are pre attached to the rail mounting tool 2 Make sure the rai...

Page 11: ...secured to the rails Installing the IDU on the Inside of your Window 7 Remove the alignment cling from its backing and attach it to the indoor side of the glass lining up the cling inside with the OD...

Page 12: ...ked Velcro is secured to the window as outlined above Disassembled IDU velcro one side spacer ring Velcro both sides and Velcro to window adhesive Assembled IDU spacer ring and Velcro to window adhesi...

Page 13: ...top or smartphone Your laptop smartphone and the Echo will communicate via Bluetooth Specifically they communicate via IP over a Bluetooth connection Once connected you will need to keep your laptop o...

Page 14: ...gistered trademark of Pivotal Commware Inc Page 14 of 32 4 A Settings screen will appear with a list of options left side Select Bluetooth other devices if it doesn t show by default then select Add B...

Page 15: ...list of nearby Bluetooth devices It will show as echo 7 This adds your Echo unit to the list of devices available for interaction with the laptop You will see a confirmation message when the Echo and...

Page 16: ...pop up list select Join a Personal Area Network 3 The system displays the Devices and Printers panel Select your Echo device Then from the Connect using button select Access point 4 Confirm that the...

Page 17: ...he Echo 5G device from this laptop using the Echo 5G Manager web interface Add the Echo 5G as a Recognized Device via Smartphone 1 Turn on your phone s Bluetooth if it is not already on 2 You may also...

Page 18: ...2019 Pivotal Commware Inc All Rights Reserved Pivotal Commware is a registered trademark of Pivotal Commware Inc Page 18 of 32...

Page 19: ...r on the packaging box Serial number shown on bottom of ODU 3 Once you have entered your password select Submit 4 After submitting your password the Echo setup will begin Select Go for the Echo to sca...

Page 20: ...dB or raw format You can also manually set the Azimuth and Elevation if your connection is weak Setting Azimuth or Elevation Manually The Manual Setup tab provides access to beam pointing Az El contr...

Page 21: ...tal Commware is a registered trademark of Pivotal Commware Inc Page 21 of 32 Figure 4 Top down view of azimuth settings range Side view of elevation settings range Figure 5 Top down view of azimuth se...

Page 22: ...LTE CAT M1 Maximum Donor Range to gNB 3000 ft Maximum Indoor Range to CPE UE 30 ft Support Glass Type Standard single and double pane Certifications FCC UL Commissioning Automated scan with setup via...

Page 23: ...mmware Inc All Rights Reserved Pivotal Commware is a registered trademark of Pivotal Commware Inc Page 23 of 32 Appendix B Troubleshooting Support Indicator Lights Overview What the IDU Indicator Ligh...

Page 24: ...ove the spacer ring from the IDU and re attach the IDU Echo 5G transmitting signal is weak Adjust Azimuth Az and Elevation El settings for better alignment with the gNB Echo 5G is not transmitting at...

Page 25: ...ed and subsequently restored If the above listed solutions do not appear to resolve your concern please contact Pivotal Commware for additional assistance Getting Technical Assistance Pivotal Commware...

Page 26: ...t used or purchased outside the United States What are Pivotal s Obligations During the applicable warranty period Pivotal will repair or replace at Pivotal s sole option without charge to Purchaser a...

Page 27: ...UCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VE...

Page 28: ...ease all use of any Products 9 DISCLAIMER OF WARRANTIES You expressly acknowledge and agree that use of the Products is at your sole risk and that the entire risk as to satisfactory quality performanc...

Page 29: ...e and commercial software documentation with only those rights as are granted to all other end users pursuant to the terms and conditions herein 13 APPLICABLE LAW This EULA is governed by the laws of...

Page 30: ...ed on a logarithmic scale dBm A unit of level indicating a power ratio expressed in decibels dB with reference to one milliwatt mW DL Downlink Data information transmitted in the direction from gNB to...

Page 31: ...higher M C Monitoring and Controlling or Monitor and Control OAM OA M Operations Administration Management Maintenance the necessary processes for setting up and running a system ODU Outdoor unit The...

Page 32: ...de the ODU off the rails 2 Slide the end of the removal tool under the rails starting at the bottom and carefully lift the rails away from the window 3 Work your way up the rails from the bottom or si...

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