Pivotal Commware Echo 5G Installation Manual Download Page 27

 

 

 

 

 

© 2019 Pivotal Commware, Inc.  All Rights Reserved. 
Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. 
 

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ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION 
OF TIME AS THE LIMITED WARRANTY STATED HEREIN. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG 
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, PIVOTAL SHALL NOT BE 
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE 
PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF 
THE LIMITED WARRANTY, INCLUDING INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED 
PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR 
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BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR 
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO 
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM 
STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE 
ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED 
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY 
SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER 
ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS. THE 
PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE 
PRODUCT. PIVOTAL MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, 
STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-
PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE 
PRODUCT DISTRIBUTED BY PIVOTAL OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR 
EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH 
THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER 
OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.  

This Limited Warranty allocates risk of Product failu

re between Purchaser and Pivotal, and Pivotal’s P

roduct pricing reflects this 

allocation of risk and the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, and 
dealers of Pivotal are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on 
Pivotal. Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not 
constitute warranties by Pivotal and should not be relied upon.  

User License Agreement for Software  

IMPORTANT. READ CAREFULLY: This End User License Agreement ("EULA") is a legal agreement between you (either an 
individual or a single entity) and Pivotal Comm

ware, Inc. (“Pivotal”) for software owned by Pivotal 

and its affiliated companies 

and its third party suppliers and licensors that accompanies this EULA, which includes computer software and may include 
associated media, printed materials, "online" or electronic documentation ("Software"). BY INSTALLING, COPYING, 
DOWNLOADING, ACCESSING, OR OTHERWISE USING THE SOFTWARE AND/OR BY USING ANY MOBILE DEVICE ON WHICH THE 

SOFTWARE IS EMBEDDED (INCLUSIVE OF THE SOFTWARE, THE “PRODUCT”), YOU AGREE TO BE BOUND BY THE 

TERMS OF THIS 

EULA.  

1. GRANT OF LICENSE. Pivotal grants you the following rights provided that you comply with all terms and conditions of this 
EULA: You may use any Products purchased by you for your personal, non-commercial use.  Your license to the Software 
embedded on such Products is non-exclusive, non-transferable (except as permitted under Section 6) and non-sublicensable.  

2. RESERVATION OF RIGHTS AND OWNERSHIP. Pivotal reserves all rights not expressly granted to you in this EULA. The Software 
is protected by copyright and other intellectual property laws and treaties. Pivotal or its suppliers own the title, copyright and 
other intellectual property rights in the Software. The Software is licensed, not sold.  

3. LIMITATIONS ON END USER RIGHTS. You may not reverse engineer, decompile, disassemble, or otherwise attempt to 
discover the source code or algorithms of, the Software (except and only to the extent that such activity is expressly permitted 
by applicable law notwithstanding this limitation), or modify, or disable any features of, the Software, or create derivative 

Summary of Contents for Echo 5G

Page 1: ...2019 Pivotal Commware Inc All Rights Reserved Pivotal Commware is a registered trademark of Pivotal Commware Inc Page 1 of 32 Pivotal Echo 5G Installation Manual Version 1 0...

Page 2: ...eral Configuration 8 Choosing a Device Location 9 Finding the Best Window for Reception 9 Pre Installation Cleaning 9 Installing Outdoor ODU and Indoor IDU alignment cling Components 10 Installing the...

Page 3: ...oting Support 23 Indicator Lights Overview 23 What the IDU Indicator Light Displays Mean 23 What the ODU Indicator Light Means 24 Troubleshooting Issues 24 Getting Technical Assistance 25 Appendix C W...

Page 4: ...eceived including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Ru...

Page 5: ...umentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify p...

Page 6: ...e to cable and DSL end users For 5G connected devices the Echo 5G enables outdoor to indoor signal transitions so users can ubiquitously enjoy the immersive 5G experiences that only mmWave capacity ca...

Page 7: ...RF front end functions Conveys wireless data between user devices and nearby base station Rail mounting tool 1 Comes with pre attached mounting rails Wireless Power IDU 1 Indoor Unit IDU transmits po...

Page 8: ...loosen the set screws on each side of the device so the device can be slid off the rails Removal Tool 1 To remove the rails and rail adhesive if necessary General Configuration Here s an example of th...

Page 9: ...in the IDU Finding the Best Window for Reception Identify the window with the best 5G reception by turning off your phone s wi fi downloading the SpeedTest App from your phone s App store opening the...

Page 10: ...ore installing your Echo 5G Installing the ODU on the outside of your window 1 Remove the strips to expose the adhesive on the rails that are pre attached to the rail mounting tool 2 Make sure the rai...

Page 11: ...secured to the rails Installing the IDU on the Inside of your Window 7 Remove the alignment cling from its backing and attach it to the indoor side of the glass lining up the cling inside with the OD...

Page 12: ...ked Velcro is secured to the window as outlined above Disassembled IDU velcro one side spacer ring Velcro both sides and Velcro to window adhesive Assembled IDU spacer ring and Velcro to window adhesi...

Page 13: ...top or smartphone Your laptop smartphone and the Echo will communicate via Bluetooth Specifically they communicate via IP over a Bluetooth connection Once connected you will need to keep your laptop o...

Page 14: ...gistered trademark of Pivotal Commware Inc Page 14 of 32 4 A Settings screen will appear with a list of options left side Select Bluetooth other devices if it doesn t show by default then select Add B...

Page 15: ...list of nearby Bluetooth devices It will show as echo 7 This adds your Echo unit to the list of devices available for interaction with the laptop You will see a confirmation message when the Echo and...

Page 16: ...pop up list select Join a Personal Area Network 3 The system displays the Devices and Printers panel Select your Echo device Then from the Connect using button select Access point 4 Confirm that the...

Page 17: ...he Echo 5G device from this laptop using the Echo 5G Manager web interface Add the Echo 5G as a Recognized Device via Smartphone 1 Turn on your phone s Bluetooth if it is not already on 2 You may also...

Page 18: ...2019 Pivotal Commware Inc All Rights Reserved Pivotal Commware is a registered trademark of Pivotal Commware Inc Page 18 of 32...

Page 19: ...r on the packaging box Serial number shown on bottom of ODU 3 Once you have entered your password select Submit 4 After submitting your password the Echo setup will begin Select Go for the Echo to sca...

Page 20: ...dB or raw format You can also manually set the Azimuth and Elevation if your connection is weak Setting Azimuth or Elevation Manually The Manual Setup tab provides access to beam pointing Az El contr...

Page 21: ...tal Commware is a registered trademark of Pivotal Commware Inc Page 21 of 32 Figure 4 Top down view of azimuth settings range Side view of elevation settings range Figure 5 Top down view of azimuth se...

Page 22: ...LTE CAT M1 Maximum Donor Range to gNB 3000 ft Maximum Indoor Range to CPE UE 30 ft Support Glass Type Standard single and double pane Certifications FCC UL Commissioning Automated scan with setup via...

Page 23: ...mmware Inc All Rights Reserved Pivotal Commware is a registered trademark of Pivotal Commware Inc Page 23 of 32 Appendix B Troubleshooting Support Indicator Lights Overview What the IDU Indicator Ligh...

Page 24: ...ove the spacer ring from the IDU and re attach the IDU Echo 5G transmitting signal is weak Adjust Azimuth Az and Elevation El settings for better alignment with the gNB Echo 5G is not transmitting at...

Page 25: ...ed and subsequently restored If the above listed solutions do not appear to resolve your concern please contact Pivotal Commware for additional assistance Getting Technical Assistance Pivotal Commware...

Page 26: ...t used or purchased outside the United States What are Pivotal s Obligations During the applicable warranty period Pivotal will repair or replace at Pivotal s sole option without charge to Purchaser a...

Page 27: ...UCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT THE QUALITY CAPABILITIES OPERATIONS PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VE...

Page 28: ...ease all use of any Products 9 DISCLAIMER OF WARRANTIES You expressly acknowledge and agree that use of the Products is at your sole risk and that the entire risk as to satisfactory quality performanc...

Page 29: ...e and commercial software documentation with only those rights as are granted to all other end users pursuant to the terms and conditions herein 13 APPLICABLE LAW This EULA is governed by the laws of...

Page 30: ...ed on a logarithmic scale dBm A unit of level indicating a power ratio expressed in decibels dB with reference to one milliwatt mW DL Downlink Data information transmitted in the direction from gNB to...

Page 31: ...higher M C Monitoring and Controlling or Monitor and Control OAM OA M Operations Administration Management Maintenance the necessary processes for setting up and running a system ODU Outdoor unit The...

Page 32: ...de the ODU off the rails 2 Slide the end of the removal tool under the rails starting at the bottom and carefully lift the rails away from the window 3 Work your way up the rails from the bottom or si...

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