13
ENGLISH
TROUBLESHOOTING
Proper cleaning, maintenance and the use of quality fuel will prevent common operational
problems. When your Pit Boss grill is operating poorly, or on a less frequent basis, the
following troubleshooting tips may be helpful.
For FAQ, please visit
www.pitboss-grills.com
or contact Customer Service for assistance.
WARNING: Ensure the grill is completely cooled prior to any
inspection, cleaning, maintenance or service work to avoid injury.
PROBLEM
CAUSE
SOLUTION
Charcoal Will
Not Light
Insufficient Air
Flow Through
Charcoal Box
Check charcoal box lid or airflow plate for ash build-up or
obstructions. Follow
Care and Maintenance
instructions
for ash build-up. Check fan. Ensure it is working properly
and air intake is not blocked.
Lack of Fuel In
Charcoal Box
Check charcoal box to verify that fuel level is sufficient,
and replenish if low. The recommended use of charcoal
briquettes is a maximum of 0.45 kg / 1 lb per burn.
Fan Failure
Check fan to ensure it is working properly. Replace batteries
if needed. If fan needs to be replaced, contact Customer
Service for a replacement part.
Thermometer
won’t read
Broken Part
Thermometer needs to be replaced. Contact Customer
Service for a replacement part.
Grill Too Hot
Too Much
Airflow
Turn the Fan Control Knob to off and the Ventilation Knob
fully closed to allow the fuel to smother with lack of
oxygen. For low temperature cooking, use less fuel.
Grill Not Hot
Enough
Insufficient Air
Flow
Turn the Fan Control Knob to maximum and the Ventilation
Knob fully opened to allow the grill to increase oxygen
airflow, burning charcoal more quickly and increasing the
temperature.
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