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• Picture is stretched.
• Picture is cropped.
• Aspect ratio cannot be
switched.
Is the TV’s aspect ratio properly set?
Read the TV’s operating instructions and set the TV’s aspect
ratio properly.
Is
TV Aspect Ratio
properly set?
Set
TV Aspect Ratio
properly (page 43).
Is
4:3 Video Out
properly set?
Set
4:3 Video Out
properly (page 43).
Is
DVD 16:9 Video Out
properly set?
Set
DVD 16:9 Video Out
properly (page 43).
When video signals with a resolution of 1080/50i, 1080/50p, 720/
50p, 1080/24p, 1080/60i, 1080/60p or 720/60p are being output
from the
HDMI OUT
terminals or the
COMPONENT VIDEO
output terminals, they may be output with an aspect ratio of
16:9 even if
TV Aspect Ratio
is set to
4:3 (Standard)
(page 43).
Is
Anamorphic Zoom
set to
On
?
Set
Anamorphic Zoom
to
Off
(page 51).
Picture is interrupted.
The picture may be interrupted when the resolution of the
recorded video signal switches. Press
OUTPUT RESOLUTION
to select a setting other than
Auto
,
1080/24p
or
Source Direct
(page 24).
Sound and picture are not
synchronized.
Is
Output Terminal
properly set?
Set
Output Terminal
properly (pages 20 and 43).
Is
Lip Sync
properly set?
Adjust the amount of audio delay with the
Lip Sync
setting
(page 41).
• No sound is output.
• Sound is not output
properly.
Is the disc played back in slow motion?
Is the disc played back in fast forward or fast reverse?
No sound is output during slow motion play and forward and
reverse scanning.
Are the audio cables properly connected?
• Connect the cable properly according to the connected
devices (page 14).
• Insert the cable firmly and all the way in.
Is the audio cable damaged?
If the cable is damaged, replace it with a new one.
Are the connected components (AV receiver or amplifier, etc.)
properly set?
Read the operating instructions of the connected components
and check the volume, input, speaker settings, etc.
Is
Output Terminal
properly set?
When
ANALOG AUDIO
is selected at
Output Terminal
, no
audio signals are output from the
HDMI OUT
or
DIGITAL OUT
terminals (page 43).
Is the output video resolution properly set?
Use
OUTPUT RESOLUTION
to switch to the resolution at
which the video and audio signals are output (page 24).
Is the AV receiver or amplifier, etc., connected to the
AUDIO
OUT (7.1 ch)
terminals?
To listen to 2-channel analog audio, connect to
FRONT (L/R)
of
the
AUDIO OUT (7.1 ch)
terminals (page 13) and set
Audio
Output Mode
to
2 Channel
(page 44).
Are the speakers properly set?
When the AV receiver or amplifier, etc., is connected to the
AUDIO OUT (7.1 ch)
terminals and
Audio Output Mode
is
set to
Multi-channel
, set
Speaker Setup
properly (page 46).
Is Pure Audio set to
Mode 1
or
Mode 2
?
If set to
Mode 1
or
Mode 2
, signals are only output from the
output terminal set at
Output Terminal
(page 52).
Is a DVI device connected?
The sound will not be output from the
HDMI OUT
terminals if a
DVI device is connected. Connect the device to a
DIGITAL OUT
terminals or the
AUDIO OUT (7.1 ch)
terminals (page 17).
Are you playing a DTS-CD?
To output the sound of DTS-CDs from the
HDMI OUT (SUB)
terminal, set
HDMI Audio Out
to
PCM
(page 44).
For some BDs, audio signals are only output from
DIGITAL
OUT
terminals or the
HDMI OUT
terminals.
Multi-channel sound is not
output.
Is
Output Terminal
properly set?
Linear PCM (2-channel) audio signals are output from output
terminals other than the one set at
Output Terminal
under
Audio Out
. Set
Output Terminal
properly (page 43).
Is the AV receiver or amplifier connected to the
HDMI OUT
(SUB)
terminal?
The
HDMI OUT (SUB)
terminal outputs linear PCM 2-channel
audio signals. Be sure to connect the AV receiver or amplifier
to the
HDMI OUT (MAIN)
terminal.
Is the audio output of the connected AV receiver or amplifier,
etc., properly set?
Read the operating instructions of the connected AV receiver
or amplifier and check the audio output settings of AV receiver
or amplifier.
Is multi-channel sound selected?
Use the menu screen or
AUDIO
to switch the disc’s sound to
multi-channel.
Is the AV receiver or amplifier, etc., connected to the
AUDIO
OUT (7.1 ch)
terminals?
When the AV receiver or amplifier, etc., is connected to the
AUDIO OUT (7.1 ch)
terminals, set
Audio Output Mode
to
Multi-channel
(page 44). Also, set
Speaker Setup
properly
(page 46).
Problem
Check
Remedy