14
Appendix
English
6 9
En
Problem
Possible Solution
• No power.
• Green and red rectangles appear on
the screen alternately.
• The system cannot be operated.
• Remote control unit does not
operate.
• No image and audio is presented.
• No picture.
• Audio is output but no image is
presented.
• Images are presented but no audio
is output.
• Sound is reversed between the right
and left.
• Sound is output from only a single
speaker.
• Picture is cut off.
• Strange color, light color, dark or
color misalignment.
• Power is suddenly turned off.
Troubleshooting
Code
Message
Check
SD04
Powering off. Internal temperature too high.
Check if the ambient temperature of the Plasma Display is high.
Check temperature around PDP.
SD05
Powering off. Internal protection circuits activated,
Check the speaker cable connections between the Plasma Display
Is there a short in speaker cable?and the speakers.
SD11
Powering off. Internal temperature too high.
Check if the ambient temperature of the Media Receiver is high.
Check temperature around media receiver.
• Make sure the Plasma Display and the Media Receiver are connected correctly. (See page 18.)
• Is the power cord disconnected? (See page 23.)
• Has the main power been turned on? (See page 24.)
• Check if you pressed
TV
on the remote control unit. (See page 24.)
If the indicator on the system lights up red, press
TV
.
• Check if the system cable has been disconnected or almost disconnected? (See page 18.)
• External influences such as lightning, static electricity, etc., may cause improper operation.
In this case, operate the system after first turning the power of the Plasma Display and the Media
Receiver, or unplugging the power cord and re-plugging it in after 1or 2 minutes.
• Is the Mode switch set correctly? Slide it to the TV setting position. (See page 14.)
• Are batteries inserted with polarity (+, –) aligned? (See page 20.)
• Are batteries worn out? (Replace with new batteries.) (See page 20.)
• Operate the remote control unit while pointing it toward the remote control sensor on the Plasma
Display. (See page 20.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminated near the remote control sensor?
• Check if the input source for video or PC has been unintentionally selected although you want to
watch a TV channel. (See page 25.)
• Check if you have activated the Parental Control function. (See page 33.)
Enter a password to temporarily cancel the Parental Control function. (See page 37.)
• Is connection to other components correct? (See pages 50 to 58.)
• Is a non-compatible PC signal being input? (See page 58.)
• Is picture adjustment correct? (See page 41.)
• Check if you have selected “Picture Off ” for Energy Save. With this option selected, the screen is
deactivated; only audio is output. To restore the screen display, press any button other than
VOL +/–
and
MUTING
. (See page 43.)
• Check if you have selected the minimum volume. (See page 26.)
• Check if you have muted sound. (See page 26.)
• When using a video or PC input source, check that the audio terminal is also in connection.
(See pages 50 to 54 and 58.)
• Check if the speaker cable connections have been reversed between the right and left or if the
speaker cable from either speaker has been disconnected. (See pages 12 and 18.)
• Has the balance been correctly adjusted? (See pages 42 and 43.)
• Is the image position correct? (See pages 44 and 45.)
• Has the correct screen size been selected? (See page 46.)
• Adjust the picture tone. (See page 41.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Is the sleep timer set? (See page 40.)
• Check the power control setting. (See pages 43 and 44.)
• The system’s internal temperature has increased. Remove any objects blocking vent or clean.
(See pages 15 and 16.)
