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HUNTER-PRO Series & CAPTAIN 8 User Guide
15
TROUBLESHOOTING
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Faults are indicated by the flashing red LED in the keypad, a description of the fault is
displayed, the buzzer sounds beeps and the system logs it. In addition, the service
technician can set the system to report it to the Central Monitoring Station, to send an
alert by the telephone, to trigger an output and more.
•
If more than a single fault occurs, the display will scroll between them.
•
Unless instructed otherwise, call a service technician when the system reports on faults.
Fault
Description and troubleshoot
Low Battery
Occurs after a prolonged power failure or when the battery is outdated. If the
fault lasts more than one day, or there was no previous power failure, call a
service technician.
Mains Fault
Appears during a power failure.
Clock Not Set
Appears following a prolonged power failure during which the backup battery
was completely discharged. Set time and date (see page 20).
Phone Line Fault
Perform phone line test (see Manual System
Tests
on page 34). Make sure no
other telephone appliance is using the line. If the fault persists, call a service
technician.
Tamper 1
Tamper switch 1 is open.
Tamper 2
Tamper switch 2 is open.
Expander X Tamper
Expander X’s box or tamper is open.
Expander X Fault
Expander X is faulty.
EXP X Voltage
Low voltage to the I/O-8N zone expander.
Expander X Mains
Expander X has no Mains voltage.
Expander X Batt
Expander X has low battery fault.
Keypad X Tamper
Keypad X’s tamper switch is open.
Low Voltage
Appears before the backup battery is completely discharged, usually during a
prolonged power failure. Call a service technician immediately!
Wireless Z Fault
A wireless detector (zone) is faulty (no supervision signal).
MS COM Fault
Failure to communicate with the Central Monitoring Station over the phone.
KEYPAD NOT CONNECTED No communication between the keypad and the control panel.
GSM Unit Fault
The GSM-200 module cannot be detected or is faulty.
GSM Link Fault
GSM limited or no reception.
GSM Comm. Fault
GSM communication failure with Central Monitoring Station #1.
GSM Comm. 2 Fault
GSM communication failure with Central Monitoring Station #2.
SIM Card Fault
SIM card is not detected or is faulty.
Wireless System
I/O-WN module cannot be detected or is faulty.
W/L Unit Tamper
I/O-WN box tamper is open or faulty.
Other keypad in use
Other keypad is in use or the system is remotely controlled via the telephone.
Check Keypad Number
The keypad’s ID is not configured properly.
Keypad X Fault
Keypad X is faulty.
Zone Fault
A zone (include. Wireless zone) is tampered or faulty.
Possible tampering!