Captain 6 Installation Guide
37
6.1
Other faults
6.1.1
Radio transmitter
Check the following:
1.
Proper connection between the control panel and the transmitter;
25.
The Radio ID is set (is not zero). See section 5.2.1;
26.
The radio station number is correct; See parameter “T”, in section 5.2.2;
27.
The Format is compatible with the one used in the Monitoring Station. See
section 5.2.2.1.
6.1.2
Telephone
Check the following:
1.
The telephone line is properly connected to the IN inputs on the terminal block.
28.
Correct telephone numbers have been entered.
29.
Correct dial method (pulse or tone).
30.
A prefix (usually 9) is programmed if the system works through a switchboard.
6.2
Retrieving the Master code
When the Master code is not known, the following operations must be performed:
1.
Disconnect AC voltage.
2.
Disconnect the battery.
3.
Wait several seconds, and re-connect the battery.
4.
Wait for the keypad to wake up.
5.
Immediately enter the factory default Master code (5555).
After powering the control panel, it is enabled to access it with the factory
codes for 30 seconds only. If you fail to do so, repeat the process.
An exception to that is when the code begins with zero - in this case
contact your vendor).
6.
Program a new Master code (menu #9). It is not possible to see the old code.
7.
Connect mains AC voltage
The control panel does not answer telephone calls
Check the following:
1.
The telephone line is properly connected to the TELEPHONE IN terminals.
2.
In “Config 1”, the “P” parameter is set as “+”.
3.
The system is programmed to pick up after no more than 10 rings.
4.
The “D” parameter in “Config 3“ is set as “-”.
Automatic arming is not functioning
Check the following:
1.
Clock fault (clock is set to the correct time)
2.
The Automatic arming feature is activated. See user’s manual.
