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PIKA FormulaT1/E1 Gateway 1.0 User Guide

11/2/2007

Summary of Contents for FormulaT1/E1

Page 2: ......

Page 3: ...ace GUI 6 Starting the Gateway 8 Graphical User Interface 9 Login Screen 9 System Settings Screen 10 SIP Settings Screen 11 SIP Parameter Descriptions 12 Call Routing Examples 14 ISDN Settings Screen...

Page 4: ...Help Screen 34 Other Features 34 TroubleShooting 36 Specifications 38 Index a PIKA FormulaT1 E1 Gateway 1 0 User Guide iv 11 2 2007...

Page 5: ...s DISCLAIMER This document is provided to you for informational purposes only and is believed to be accurate as of the date of its publication and is subject to change without notice PIKA Technologies...

Page 6: ...295 Email support pikatech com International Headquarters PIKA Technologies Inc 535 Legget Drive Suite 400 Ottawa Ontario Canada K2K 3B8 Tel 1 613 591 1555 FAX 1 613 591 9295 Email sales pikatech com...

Page 7: ...Cancellation Call Analysis Fax Modem SIT tone detection Span Status Notification and Least Cost Routing capabilities It is SIP compliant RFC 3261 and supports G 711 ulaw and alaw and G 729 codecs The...

Page 8: ...re_digital_PCIe index html PIKA s Host Media Processing HMP Software PIKA s T1 E1 Gateway Application Web based configuration GUI CentOS 5 HP ProLiant DL320 G5 Server 1 U rack mountable form factor PI...

Page 9: ...nect up to four T1 E1 spans to your gateway s RJ48C connectors as shown below The connectors are labelled 1 to 4 One span gateways must use connector 1 only two span gateways must use connectors 1 and...

Page 10: ...ct a separate client PC to the gateway using either a a hub network switch or router or b an Ethernet crossover cable Then in order for the client PC to be able to access the gateway the user will nee...

Page 11: ...network settings 13 Note that once you have changed the gateway s IP address etc it will no longer be reachable through the client PC s web browser You should then restore the PC s network connection...

Page 12: ...Gateway 1 Access the gateway as described in Accessing the Graphical User Interface GUI pg 6 2 Configure your gateway using the information in Graphical User Interface pg 9 3 Click on START in the Sy...

Page 13: ...icking on the PIKA logo in the top left corner will take you directly to PIKA Technologies website Clicking on the SAVE button will save any changes to the configuration file Note Clicking on the SAVE...

Page 14: ...s users to configure the network settings and change the login password that allows access to the graphical user interface System settings are dependent on the network configuration Contact your Netwo...

Page 15: ...n but won t take effect until the system is rebooted 6 3 SIP Settings Screen The SIP Settings screen shown below is displayed when the user clicks on the SIP Settings link in the navigation frame The...

Page 16: ...Agent User Name The SIP username you chose for your gateway e g GrandPrix500 The username is also the ID used for registration with the SIP Proxy Registrar Display Name The Display Name you choose for...

Page 17: ...roxy Registrar and is obtained from the Network Administrator or ISDP This information is combined with the User Name to register with the proxy Registration Interval The interval at which the gatway...

Page 18: ...gs When enabled Route To HostName IP Address and Route To SIP Port are greyed out or disabled Route To User The name of the user to route to e g joe123 Route To HostName IP Address When Route to Proxy...

Page 19: ...6511 voipsales com 2 Override is Enabled no username ISDN SIP From 11123 From 11123 pika com ISDN call info is used to set up the call To 56511 To 56511 voipsales com 3 Override is Enabled username te...

Page 20: ...ipphone com proxy will be used instead It is up to the proxy to direct the traffic 5 Same as 1 above replace voipsales com with ipphone com 6 Same as 2 above replace voipsales com with ipphone com 7...

Page 21: ...1 pikagateway com The to field above contains the string trunk or TRUNK so the next character is looked at which is a letter c or C The c indicates that span 3 should be use when making the outgoing I...

Page 22: ...guration Note that when T1 is selected the default values for a T1 setting will be automatically displayed When E1 is selected the default values for E1 will be loaded Note Clicking on the SAVE button...

Page 23: ...he ISDN Parameter Descriptions that follow E1 example configuration connected directly to the Telco Interface Type E1 Clocking Mode External Number of Interfaces 4 Fax Modem Detection Enabled Line Fra...

Page 24: ...ally used for span to span testing of the gateway with a crossover cable Number of Interfaces The number of licensed interfaces digital spans on the board Values are 1 2 3 or 4 For example if you have...

Page 25: ...Law ITU T PCM encoding a law European a Law ITU T PCM encoding Defaults Interface Type T1 law Interface Type E1 a law Line Encoding The line encoding algorithm of the span interface s hosted by this...

Page 26: ...t Short Haul 400 to 533 feet cable length between the remote switch and the server 400 to 533 ft Short Haul 534 to 655 feet cable length between the remote switch and the server 544 to 655 ft Long Hau...

Page 27: ...The numbering plan the remote switch must use to interpret the called party and calling party numbers of an outgoing call This key is ignored by the remote switch if the Number Type key is Network or...

Page 28: ...ceptable Preferred The remote switch can select a different channel if the one specified for the call is not acceptable for some reason Default Exclusive NOTE Preferred channel selection is normally u...

Page 29: ...ptimum tail length A longer than needed tail length also results in a somewhat louder residual echo This is not normally noticeable particularly if echo suppression is used A longer than needed tail l...

Page 30: ...rs connecting an agent to a call only if a live person answers the call Some centers also wish to differentiate between business and residential phones only connecting for a residential live person Vo...

Page 31: ...eOFF Speech ON and OFF segments after debounce are processed according to livePersonMaxTime speechEndTime and livePersonWords If speech is detected and the length of speech after debounce is within sp...

Page 32: ...ablishing the outgoing side The incoming SIP INVITE must notify the gateway application of the desire to detect call analysis events by including the following header element Content Type application...

Page 33: ...SIP INFO message contains a body of type application cpdetect whose contents are for this example indicating a call analysis detection result of FAX Note There is no equivalent capability on the ISDN...

Page 34: ...call logs PIKA AoH HSP Log contains internal media processing logs If logging is disabled only the PIKA GrandPrix log is accessible To download the logfiles to your local PC click on the name of the f...

Page 35: ...l details Incoming Calls are displayed on the left while outgoing calls calls made by the gateway are displayed on the right The summary includes the call identification number the channel being used...

Page 36: ...attached to the email The following shows an example of the information contained in a registration key email This confirms delivery of registration keys for order xxxx Time of key generation Sep 25 2...

Page 37: ...dress associated with the order indicating the quantity of licenses activated during this session For example Example of a License Registration Activation email Original Message From Pika Support Sent...

Page 38: ...n2 refers to the ISDN group on span 3 and isdn3 refers to the ISDN group on span 4 The remote SIP monitoring software will issue an OPTIONS message to which the gateway will reply directly to the send...

Page 39: ...0a2653b Call ID c609e5b1 aef9 1810 9116 001060a2653b M MODONESI To sip GW 10 88 1 21 5060 tag 1c1196663202 Trunks isdn0 30 0 isdn1 30 0 isdn2 30 0 isdn3 30 0 Allow REGISTER OPTIONS INVITE ACK CANCEL B...

Page 40: ...s Depending on the interface type used T1 or E1 the channels may take a few seconds to display the state Unable to download logs Force the Logs screen to refresh itself by clicking on the Logs link Th...

Page 41: ...two interfaces can be used 7 PIKA FormulaT1 E1 Gateway 1 0 User Guide 11 2 2007 37 7...

Page 42: ...Intel Xeon 3000 series processor 2 13 GHz Memory 1GB RAM Internal Drive Support 80 GB HD Network Controller Embedded NC324i PCI Express Dual Port Gigabit Server Adapter USB 2 0 Ports 4 Total 1 front 1...

Page 43: ...cluded with all models Input Requirements per power supply Range Line Voltage 90 132 VAC 180 264 VAC Rated Input Current 6 A at 100 VAC 3 A at 200 VAC Rated Input Frequency 47 to 63 Hz Rated Input Pow...

Page 44: ......

Page 45: ...nfiguration and Activation 6 Graphical User Interface 9 H Help Screen 34 I Introduction 3 ISDN Parameter Descriptions 20 ISDN Settings Screen 18 L License Activation Screen 31 Log Settings Screen 29 L...

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