Picomed NaturalPoint SmartNav 4, Manual

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9.15 Problem : Voice Clicking software is properly installed, but Voice Commands are still not being recognized
Possible Cause
Issue with Microphone, or Soundcard Settings in Windows
Solution
Once you have verified the latest version of the SmartNAV software has been installed and the voice
recognition engine has also been installed, and if you are still having problems here are a few things to try:
Verify that the microphone is correctly plugged into the microphone input of the sound card. ◊
Verify that the sound card is correctly installed and configured. You can test this with another
application that uses sound input like the Sound Recorder program which should already be
installed with the Microsoft Windows operating system. ◊
You can open the Sound Recorder application from the Start menu. On the taskbar, click Start,
then All Programs, then Accessories, then Entertainment (or Multimedia, depending upon the
version of Microsoft Windows) and finally, Sound Recorder. When the application window has
opened, click the Record button and speak into the microphone. The display in the window should
now move in response to your voice input. ◊
If the Sound Recorder application doesn't record your voice correctly, open the Volume
Control and verify the Microphone In is not muted. If this does not help then the sound card
may not be compatible you re your version of Microsoft Windows, it may not be set up correctly,
there may be a problem with its software drivers or some other cause. These errors should be
corrected before you continue on with the other troubleshooting suggestions. Contact the sound
card manufacturer's technical support for assistance, if necessary. ◊
For more info on how to troubleshoot problems with your microphone and soundcard settings
please follow these steps below: ◊
NaturalPoint SmartNAV Users Manual : Getting Started 07/03/2008 03:35:45 PM
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