Picard BK-25N Instruction Manual Download Page 33

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Warranty labor charges will be calculated and paid using reasonable normal business hours and rates. This is to say
Picard will pay 8 hours labor at a regular (Monday through Friday 8a.m. to 5 p.m.) hourly rate and within a 100 miles
distance. Any overtime or excess travel charges will be the client’s responsibility.

Exclusions:

Any damage incurred during transportation.
Use of any high pressure cleaning equipment will void this warranty.
Normal cleaning and maintenance functions: including lubrication or greasing.
Parts that would normally wear or need replacement under normal use (example: light bulbs, fuses, thermo-couples,
belts and filters).

In the event that:

•

There is failure or malfunction of the equipment or any of its components caused by abnormal or

improper use or the failure is otherwise not attributable to a material or manufacture defect.

•

Any failure caused by improper use, including but not limited to improper shelf loading.

•

The equipment has been altered from its original factory condition.

•

The rating plate has been removed, altered or obliterated.

•

The equipment has been improperly maintained, proper maintenance is the responsibility of the client.

•

Any parts that become defective because of utility services (power surges, high or low voltages, high

or low gas pressure of volume, contaminated fuel or improper utility connections).

This warranty shall not apply if the equipment or any part is damaged as a result of accident, casualty, alteration,
misuse, abuse, improper cleaning, improper installation, improper operation (including improper tray loading resulting in
shelf jams, natural or manmade disasters). In no event shall Picard Ovens be held liable for direct, incidental or
consequential damages arising out of or resulting from the operation of this equipment.

Picard assumes no liability for any contingent or consequential damages incurred by the client, including but not limited
to down time, loss of business, damage or product loss.

In the event that the client denies access to an authorized technician (whom has been scheduled to make a service call)
upon their arrival, releases Picard Ovens from of any and all warranted obligations and all expenses incurred are the
sole responsibility of the client.

Note: Oven facades, windows, light bulbs, granite or baking stones are not covered under this warranty.

In case of any litigation or claim whatsoever regarding this Limited Warranty, the only competent courts shall be the

ones of the judicial district of Drummond, province of Quebec, Canada. This Limited Warranty and all sales agreements

for the equipment shall be construed, interpreted and executed in accordance with the laws in force in the province of

Quebec, Canada.

Handling claims:

As soon as a defect is discovered, Picard Ovens must be notified. Our service manager will arrange for an authorized
service agent to make the necessary repairs.

Call or email:

Telephone:

819 395-5151

Toll Free:

855 395-5252

Fax:

819 395-5343

Email:

[email protected]