WARRANTY INFORMATION
WARRANTY CONDITIONS CONT.
Should any warranty claim be made and attended to
by a Phoenix authorized Service Agent and that in the
opinion of the Service Agent or Phoenix the problem
was from faulty installation or use of the goods in
conjunction with products of another manufacturer
or from some other cause other than a manufacturing
defect to the goods for which Phoenix is responsible,
Phoenix has the right to charge a service fee for each
service staff attending the Owner’s premise where
goods have been installed.
Phoenix requires adequate access to products, fittings
and fixtures to undertake warranty repairs. Phoenix
will not be responsible for any consequential damage
or costs where adequate access to product fittings
and fixtures is not accessible.
TAPWARE AND ACCESSORIES
Care and cleaning Instructions
- Under no circumstances should you install
tapware using acetone silicones.
- Never use harsh detergents, citrus based
cleaners or abrasive cleaners, as these will
scratch the surface.
- Where your tapware remains dry in use, a soft
cloth can be used to remove surface dust.
Alternatively, a wipe over with warm soapy
water is all that is required to maintain the
finish in perfect condition for a lifetime of use.
- Use of wax based furniture cream should be
avoided as these can result in a build-up of
deposits, which could detract from the
appearance.
- Do not use undue pressure and wipe in one
direction only.
Note: Phoenix reserves the right to alter, or amend
this warranty offer in writing at any time. Phoenix
reserves the right to provide minor components (eg.
handles, aerators, buttons, dress rings, hinges, clips,
rod and washers) as ‘Parts Only’ to the customer.
