Philips medication dispenser, User Manual

Page: 41 / 63

36
For assistance, call the Support Center at 1-888-632-3261 .
5. Press the “OK” key to continue. You will hear a dial tone, followed by dialing tones
and then a modem tone (just like a fax machine). The display will show:
If this is the first time that the dispenser is being programmed, the display will show for
approximately three seconds:
Then, the display will show:
NOTE: This is an example . The correct date and time should be displayed . If they are
not, please call the Support Center for assistance .
Congratulations! The setup and scheduling is complete . Medications should now be
prepared and loaded into the Philips Medication Dispenser . Please refer to page 9 for
further instructions .
Frequently Asked Questions
Will the dispenser work with voicemail?
Yes. However, the monitoring service may be interrupted if there are messages in the
mailbox . Voicemail messages should be cleared daily .
Will the dispenser work if I have an 800# block on my phone?
The Philips Medication Dispenser will not be able to dial into the Support Center if
there is an 800# block on the phone line. You will have to disable the block or allow
access to the Support Center’s toll-free number .
Does the dispenser have separate jacks for “phone in” and “phone out”?
No. You can plug your telephone into either phone jack on the back of the dispenser.
What do I do if my phone connection doesn’t work and I can’t download the schedule?
Call the Support Center . A Support Specialist will help you manually load the schedule .
Please refer to page 40 for further instructions .