31
English
Problem
Possible cause
Solution
The light intensity setting
you use is too high.
Check if you have selected a comfortable light
intensity setting. If necessary, select a lower
setting.
You did not remove the
hairs on the areas to be
treated.
Pretreat your skin before you use Lumea.
The UV filter of the light
exit window is broken.
If the UV filter is broken, do not use the device
anymore. Contact the Consumer Care Center
in your country, your Philips dealer or a Philips
service center.
The skin feels more
sensitive than usual
during treatment. I
experience discomfort
when I use the device.
You treated an area for
which the device is not
intended.
Never use the device on the following areas:
on moles, freckles, large veins, darker
pigmented areas, scars, skin anomalies, warts,
tattoos or permanent make-up, around the
eyes and on or near the eyebrows, on the lips,
nipples, areolas, labia minora, vagina, anus
and the inside of the nostrils and ears. Men
must not use the device on the face and neck
including all beard-growing areas, nor on the
whole genital area.
Never use the device on moles, freckles, large
veins, darker pigmented areas, scars, skin
anomalies without consulting your doctor.
Never use the device on warts, tattoos,
permanent make-up.
Never use the device irritated (red or cut),
sunburned, recently tanned or fake-tanned
skin.
Never use the device if you have infections,
eczema, burns, inflammation of hair follicles,
open lacerations, abrasions, herpes simplex
(cold sores), wounds or lesions and
haematomas (bruises) in the areas to be
treated.
There is no glass filter in
my attachment.
This is normal.
No action required: there is no filter in the
body and underarm attachment. Only the
facial, precision and bikini attachment have a
specialized filter.
The skin reaction after
treatment lasts longer
than usual.
You have used a light
intensity setting which is
too high for you.
Select a lower intensity next time.
The flash is very bright
to my eyes. Do I need to
wear goggles?
No, Philips Lumea does
not hurt your eyes.
The scattered light produced by the device is
harmless to your eyes. Do not look at the flash
while using the device. It is not necessary to
wear goggles during use. Use the device in a
well-lit room so that the light is less glaring to
your eyes. Be sure to make good skin contact
to avoid scattered light.
