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English
- Scarring: often the secondary effect of a burn, which can take
longer than a month to heal.
- Folliculitis (swelling around hair follicles combined with pustule
formation): this reaction occurs very rarely and is the result of
bacteria penetrating the damaged skin. In case this reaction
occurs, we advise you to consult a doctor as folliculitis may need
antibiotic ointment.
- Pain: this can occur during or after treatment if you use the device
on skin that is not hair-free, if you use the device at a light
intensity that is too high for your skin tone, if you flash the same
area more than once and if you use the device on open wounds,
inflammations, infections, tattoos, burns, etc.
Troubleshooting
Problem
Possible cause
Solution
It is normal for the device
and adapter to become
warm (but not too hot to
touch) during use.
Use the device in a slightly cooler environment
and/ or let it cool down before continuing use.
The fan is not working.
Check if the attachment is well connected.
Clean the connectors on the attachment if
needed. In case the attachment is well
connected and it is possible to produce
flashes with the device, contact the Consumer
Care Center in your country, your Philips
dealer or a Philips service center.
The device/adapter
becomes warm during
use.
The cooling airflow of the
fan is blocked by hands or
a towel.
Make sure the cooling airflow of the fan is
unblocked.
When I place the device
on the skin, it does not
release a flash. The
'ready to flash' light
blinks orange.
Your skin tone in the area
to be treated is too dark.
Treat other body areas with lighter skin tones
with Lumea.
The 'ready to flash' light
blinks orange and all 5
intensity lights blink as
well.
The device needs to be
reset.
To reset the device, take the plug out of the
socket, wait for 30 minutes to let the device
cool down. The device should function
normally again. In case it does not work again,
contact the Consumer Care Center in your
country.
