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English
Problem
Possible cause
Solution
The 'ready to flash' light
does not light up white.
The device is not
completely in contact with
your skin.
Place the device at a 90 degree angle on the
skin so that the integrated safety system in in
contact with your skin.
The light exit window or
the SmartSkin sensor is
dirty.
Clean the
light exit window and the SmartSkin
sensor
carefully.
The device produces a
strange smell.
You have not removed the
hairs on the area to be
treated properly. These
hairs may get burned and
can cause the smell.
Pretreat your skin before you use Lumea.
The device does not
flash, the fan is not
switched on and all 5
intensity lights blink.
The attachment is not
attached properly.
Make sure you attach the attachment
completely. If necessary, clean the electronic
contacts on the attachment.
