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For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
Cleaning
Your AutoAlert Help Button is completely waterproof, so you can submerge it in warm water for
easy cleaning. But first, please turn off your Communicator to avoid sending a false Help Call.
1. Move the power switch on the back of the Communicator to the OFF position.
2. Wash your neck cord with a mild liquid dishwashing detergent.
3. Wash the AutoAlert Help Button under warm running water. You may also gently wipe your
AutoAlert Help Button with an isopropyl (rubbing) alcohol wipe or a cotton pad moistened
with alcohol. Do not soak it in the alcohol, however.
4. Blot excess moisture with a towel and allow the AutoAlert Help Button to air-dry.
5. Be sure to move the power switch on the back of the Communicator to the ON position.
6. Test your system by pressing your AutoAlert Help Button. Tell the Personal Response
Associate that you are just testing your equipment after cleaning.
The vent located on the back of the AutoAlert Help Button is part of the fall detection sensor
system and needs to remain clear of obstructions (e.g., lint or food products).
