26
EN
8 Troubleshooting
Warning
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Never remove the casing of this apparatus.
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the system yourself.
If you encounter problems when using this
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philips.com/welcome). When you contact
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and the model number and serial number are
available.
No power
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device is connected properly.
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X +L
outlet.
No sound
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Check the network connection. Set up the
network again if needed (see 'Connect to
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page 12).
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Check if you have selected the correct
audio source.
No response from the unit
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Press and hold on DS6800W for more
than 5 seconds to reset the device. Then
set up the Wi-Fi network for DS6800W
again (see 'Connect to your home Wi-Fi
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Remote control does not work
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select the correct source with the remote
control instead of the main unit.
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Reduce the distance between the remote
control and the unit.
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Insert the battery with its polarities (+/–
signs) aligned as indicated.
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Replace the battery.
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sensor on the front of the main speaker.
Wi-Fi network connection failed
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Check if your Wi-Fi router is Wi-Fi
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routers.
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If your Wi-Fi router is Wi-Fi 802.11n
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802.11b/g mode. DS6800W does not
support connection to routers with
802.11n only.
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This device does not support the WPS-
PIN method.
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If your Wi-Fi router supports WPS and
the WPS-PBC method but fails to connect
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method (see 'Scenario 2: Connect to a
non-WPS router' on page 13).
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Enable SSID broadcast on the Wi-Fi router.
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Keep away from potential sources of
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such as microwave ovens.
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If you fail to use your PC for Wi-Fi network
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Wi-Fi network. You cannot use Ethernet
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Make sure that the SSID name of your
home router consists of alphanumeric
characters like %/#/* inserted.
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, +` $
'
Philips_Fidelio XXXX
' in the setting
symbols.
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network name (SSID) may be created
automatically when you use WPS for
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network name (SSID) to a simple one that
also change the Wi-Fi security mode to
secure your network.
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