Philips FC8278, Manual

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Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The suction
power is
insufficient.
The dust container is
full.
Empty the dust container.
The filter cylinder is
dirty.
Clean the filter cylinder (see chapter ‘Cleaning’).
The Clean Air HEPA
outlet filter is dirty.
Replace the Clean Air HEPA outlet filter (see
chapter ‘Replacing the Clean Air HEPA outlet
filter’).
The suction power is
set to a low setting.
Set the suction power to a higher setting with the
remote control.
The nozzle, tube or
hose is blocked.
Disconnect the blocked-up item and connect it (as
far as possible) the other way around. Switch on
the vacuum cleaner to force the air through the
blocked-up item in opposite direction.
The infrared
remote control
does not
function.
The batteries do not
make full contact or
have not been inserted
in the proper way.
Remove the lid of the battery compartment and
push the batteries back into place. Make sure that
the - and + poles point in the right direction.
The batteries are empty. Replace the batteries.
Press the on/off buton on top of the appliance two
times to switch on the appliance. The suction
power is set to maximum if you switch on the
appliance in this way.
When I use the
appliance I feel
electric shocks.
The appliance builds up
static electricity. The
lower the air humidity
in the rooms, the more
static electricity builds
up.
Discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example legs of table or chair, a radiator, etc.)
Raise the air humidity level in the room by placing
water in the room. For example, hang containers
filled with water from your radiators or place
bowls filled with water on or near your radiators.
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