Service Modes, Error Codes, and Fault Finding
5.
program number is displayed. See DFU on how to change
this item.
•
Location.
Gives the last status of the location setting as
set via the installation menu. Possible values are “SHOP”
and “HOME”. If the location is set to “SHOP”, several
settings are fixed. So for a customer location must be set
to “HOME”. Can be changed via the installation menu (see
also DFU).
•
HDMI key validity.
Indicates if the HDMI keys (or HDCP
keys) are valid or not. In case these keys are not valid and
the customer wants to make use of the HDMI functionality,
the SSB has to be replaced.
•
Tuner frequency.
Indicates the frequency the transmitter
is tuned to.
•
TV System.
Gives information about the video system of
the selected transmitter.
–
BG: PAL BG signal received
–
DK: PAL DK signal received
–
L/La: SECAM L/La signal received
–
I: PAL I signal received
–
M: NTSC M signal received
–
ATSC: ATSC signal received
•
12NC one zip SW.
Displays the 12NC number of the one-
zip file as it is used for programming software in production.
In this one-zip file all below software versions can be found.
•
Initial main SW.
Displays the main software version which
was initially loaded by the factory.
•
Current main SW.
Displays the built-in main software
version. In case of field problems related to software,
software can be upgraded. As this software is consumer
upgradeable, it will also be published on the Internet.
Example: Q582E_1.2.3.4.
•
Flash utils SW.
Displays the software version of the
software which contains all necessary components of the
download application. To program this software, EJTAG
tooling is needed. Example: Q582E_1.2.3.4.
•
Standby SW.
Displays the built-in stand-by processor
software version. Upgrading this software will be possible
via ComPair or via USB (see chapter Software upgrade).
Example: STDBY_3.0.1.2.
•
MOP SW.
Only applicable for US. At the time of release of
this manual, there was still a problem with this item, and
some rubbish was displayed. Ignore this.
•
Pacific 3 Flash SW.
Displays the Pacific 3 software
version.
•
NVM version.
Displays the NVM version as programmed
by factory.
•
Display parameters.
For development purposes only.
•
Private PQ parameters.
For development purposes only.
•
Public PQ parameters.
For development purposes only.
•
Ambilight parameters.
For development purposes only.
•
Acoustics parameters.
For development purposes only.
•
DFI software (if applicable).
Displays the DFI EPLD
software.
•
DFI ambilight software (if applicable).
Displays the DFI
ambilight EPLD software.
•
MPEG4 software.
Displays the MPEG4 software version.
How to Exit CSM
Press “MENU” on the RC-transmitter.
5.4
Stepwise Start-up
There are two possible situations: one for protections detected
by the stand-by software and one for protections detected by
the main software.
When the TV is in a protection state due to an error detected by
stand-by software (and thus blinking an error)
and
SDM is
activated via short-circuiting the pins on the SSB, the TV starts
up until it reaches the situation just before protection. So, this
is a kind of automatic stepwise start-up. In combination with the
start-up diagrams below, you can see which supplies are
present at a certain moment. Important to know is, that if e.g.
the 3V3 detection fails (and thus error 8 is blinking)
and
the TV
is restarted via SDM, the Stand-by Processor will enable the
3V3, but will not go to protection now. The TV will stay in this
situation until it is reset (Mains/AC Power supply interrupted).
Caution: in case the start up in this mode with a faulty FET
7U08 is done, you can destroy all ICs supplied by the +3V3,
due to overvoltage. It is recommended to measure first the FET
7U08 on short-circuit before activating SDM via the service
pads.
When the TV is in protection state due to an error detected by
main software (MIPS protection)
and
SDM is activated via
short-cutting the service pads on the SSB, the TV starts up and
ignores the error.
In this chassis, only error “63” (power-ok) is a MIPS protection
and already displays the failure via blinking LED.
The abbreviations “SP” and “MP” in the figures stand for:
•
SP: protection or error detected by the
S
tand-by
P
rocessor.
•
MP: protection or error detected by the MIPS
M
ain
P
rocessor.