5
Service modes, error codes and protections
12
Fading picture
Digital scan effect. Check line 14 "DNR". The status of "DNR"
is 'med' or 'max'. Reduce "DNR" to 'min' or switch off the digital
scan.
White line around picture elements and text
1.
Press "Smart Picture" button on the Remote Control
handset. In case picture improves, reduce the sharpness
value. The new value(s) are automatically stored for all TV
channels.
2.
After switching on the Customer Service Mode the picture
is OK. Reduce the sharpness value. The new value(s) are
automatically stored for all TV channels.
3.
Check line 8 "Sharpness". Reduce the sharpness value.
The new value(s) are automatically stored for all TV
channels
No picture. Check line 20 "Tuned bit". In case the value is 'Yes',
install the required program again. Open the installation menu
by pressing "timer" and "enlarge" at the same time and perform
manual installation.
Blue picture. No proper signal is received. Check the aerial
cable/aerial system.
Blue picture and/or unstable picture. A scrambled or decoded
signal is received.
Black and white picture. Check line 5 "LS colour". In case the
value is low ((10) raise the value of colour. The new value(s)
are automatically stored for all TV channels.
No colours/colour lines around picture elements.
1.
Check lines 17 "Colour System" and 18 "TV System". In
case line 17 is 'PAL' and line 18 is 'M 38,9', the installed
system for this preset is 'USA', while 'West Europe' is
required. Install the required program again. Open the
installation menu by pressing "timer" and "enlarge" at the
same time and perform manual installation. Select
'System; West Europe'.
2.
In case line 17 is 'PAL' and line 18 is 'L', the installed
system for this preset is 'France', while 'West Europe' is
required. Install the required program again. Open the
installation menu by pressing "timer" and "enlarge" at the
same time and perform manual installation. Select
'System; West Europe'.
No colours/noise in picture
1.
Check lines 17 "Colour System" and 18 "TV System". In
case line 17 is 'Black and White' and line 18 is 'BG', the
installed system for this preset is 'West Europe', while
'USA' is required. Install the required program again. Open
the installation menu by pressing "timer" and "enlarge" at
the same time and perform manual installation. Select
'System; USA'.
2.
In case line 17 is 'Black and White' and line 18 is 'L', the
installed system for this preset is 'France', while 'USA' is
required. Install the required program again. Open the
installation menu by pressing "timer" and "enlarge" at the
same time and perform manual installation. Select
'System; USA'
Colours not correct. Check lines 17 "Colour System" and 18
"TV System". In case line 17 is 'PAL' and line 18 is 'L', the
installed system for this preset is 'France', while 'West Europe'
is required. Install the required program again. Open the
installation menu by pressing "timer" and "enlarge" at the same
time and perform manual installation. Select 'System; West
Europe'.
Colours not correct/unstable picture. Check lines 17 "Colour
System" and 18 "TV System". In case line 17 is 'SECAM' and
line 18 is 'BG', the installed system for this preset is 'USA', while
'France' is required. Install the required program again. Open
the installation menu by pressing "timer" and "enlarge" at the
same time and perform manual installation. Select 'System;
France'.
Unstable picture. Check lines 17 "Colour System" and 18 "TV
System". In case line 17 is 'SECAM' and line 18 is 'M 38,9', the
installed system for this preset is 'West Europe', while 'France'
is required. Install the required program again. Open the
installation menu by pressing "timer" and "enlarge" at the same
time and perform manual installation. Select 'System; France'.
Menu text not sharp enough.
1.
Press "Smart Picture" button on the Remote Control
handset. In case picture improves, reduce the contrast
value. The new value(s) are automatically stored for all TV
channels.
2.
After switching on the Customer Service Mode the picture
is OK. Reduce the contrast value. The new value(s) are
automatically stored for all TV channels.
3.
Check line 7 "LS Contrast". The value of line 7 is high
(>50). Reduce the contrast value.
Sound problems
No sound from left and right speaker.
1.
Press "Smart Sound" button on the Remote Control
handset. In case sound improves, raise the volume value.
The new value(s) are automatically stored for all TV
channels.
2.
After switching on the Customer Service Mode the volume
is OK. Raise the volume value. The new value(s) are
automatically stored for all TV channels.
3.
Check line 4 "LS Volume". The value is low. Raise the
value of "Volume". The new value(s) are automatically
stored for all TV channels.
Sound too loud for left and right speaker.
1.
Press "Smart Sound" button on the Remote Control
handset. In case sound improves, reduce the volume
value. The new value(s) are automatically stored for all TV
channels.
2.
After switching on the Customer Service Mode the volume
is OK. Reduce the volume value. The new value(s) are
automatically stored for all TV channels.
3.
Check line 4 "LS Volume". The value is high. Reduce the
value of "LS Volume". The new value(s) are automatically
stored for all TV channels.
No sound from "centre" speaker. Check line 12 "Centre
Volume". The value is low. Raise the value of the "Centre
Volume"
Sound too loud from "centre" speaker. Check line 12 "Centre
Volume". The value is high. Reduce the value of the "Centre
Volume"
Diagnose Mode (only active during transmission of error
codes and diagnose 99)
This mode is activated by the DIAGNOSE command on the
DST for reading the error codes and erasing the error buffer by
the DST even when the set is in protection and so there is no
picture (assuming that the power supply and the control part
are working). For activation see paragraph 5.3. The diagnose
Mode is only a temporarily mode (the set will go back to the
previous mode), and can not be switched on permanently.
