EN
1
7
Trouble shooting
If an abnormality comes up, the induction hob will enter the protective state automatically
and display corresponding protective codes:
No
Error Codes /EN
Error
display
Error Reasons/Cause
What to do
1
Cannot detect the
Pot
No or unsuitable cooking
utensils have been placed on
the cooking zone;
Driver board unit
defect;Coil defect;
Use suitable cookware or selectthe
cookware size depending on the
cooking zone;
Replace driver board unit;
Replace Coil;
2
One or more sensor
buttons are covered,
e.g. due to finger
contact or by objects
placed on them.
Water or pot on the
glass over the
control
ER 03
Finger contact or by objects
placed on them.
Clean the control panel
3
The connection
between the display
board and the driver
board is fail
F1
Connection cable not
correctlyplugged or defect;
Driver board unit
defect; Display board
unit defect;
Reconnect the cable between the
display board and the driver
board
；
Replace the driver board
；
Replace
the display board
；
4
Coil temperature
sensor failure (Open
circuit).
F3E
Coil sensor defect
Replace the coil sensor
5
Over-temperature
for the coil and
ceramic glass
E1E
Heating with no water in the
pot Coil sensor defect
(
short
circuit
）
Driver board unit
defect
Restart after the induction hob
cools down.
replace the coil sensor if E1E
reappears after complete cooling
down of cooktop. replace driver
board unit if E1Ereappears after
replace coil sensor
6
Temperature sensor
of the IGBT is high
E2E
Heat dissipation is not
goodFan defect
Check the air inlet of fan Check
the air outlet of cooktopReplace
fan
Replace power board unit if E2E
reappears after replace fan.
7
Abnormal supply
voltage (too high)
E3E
Input voltage > 270V
Inspect whether power supplyis
normal; Power on after the
power supply is normal.
Replace power board unit if E3E
reappears after replace fan.
8
Abnormal supply
voltage (too low)
E4E
Input voltage
＜
160V
Inspect whether power supplyis
normal; Power on after the
power supply is normal.
Replace power board unit if E4E
reappears after replace fan.
9
Coil temperature
sensor failure
（
Abnormal
）
E5E
Assembly dislocation
of coilsensor
NTC sensor
mechanically or
Electrically defect
Driver board unit defect
Inspection coil sensor Assembly
Replace Coil sensor
Replace driver board unit if E5E
reappears after replace coil
sensor.
10
The induction hob
cannot be switched
on
/
1.Main connection wrong
2.Power board of cooktop
defect
3.Display board defect
4.Connection cable between
thepower board of cooktop
and thedisplay board defect
Inspection mains connection of
cooktop
Replace power board unit
Replace display board unit
Reconnect the cable betweenthe
display board and the power
board
；
