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P a g e
PHASE CONNECT PORTAL
5.1 Creating An Account
A Phase Connect Portal account is required to view and manage Phase Connect devices.
To create a portal account, go to
and click “Sign up for an
Account.” Enter your information and click “Accept Terms and Submit.” If you already have
an account, you will need to log in to access your devices.
5.2 Activating A New Device
Install Tip
The first connection process should take about 20 minutes but can take
longer depending on cellular reception.
If you have not activated a device before, you will be prompted to do so after creating a
portal account. If you already have active devices, you will need to click on the
Activate
New Device
button on the
View Devices
page and follow the steps. You will need to enter
the device
Serial Number
and
Activation Code
, which can be found on a sticker inside
the device or on a card included in the device packaging. You may also scan the QR code
on the serial number sticker, which will take you to the online portal
Device Activation
for the location of this information.
Figure 14
– Device Serial Number and Activation Code
5.3 Navigating the Portal
To manage a device, go to the
View Devices
page, found in the
Portal Navigation Pane
on the left side of the window, and then click on the device you wish to manage. This will
bring you to the
Device Dashboard
. The Device Dashboard will be the main page for
monitoring and control. Other pages are found in the
Device Navigation Pane
. To change
