Pfeiffer Vacuum HISCROLL 12, Operating Instructions Manual

Page: 67 / 84

Unusual noises during operation ● Bearing is damaged ● Contact Pfeiffer Vacuum Service.
● Rotor damaged ● Contact Pfeiffer Vacuum Service.
● Spiral element contami-
nated or damaged
● Contact Pfeiffer Vacuum Service.
Red LED on the electronic drive
unit illuminates
● Group error 1. Reset the error by pressing the OFF/ON
but-
ton.
2. Set the parameter [P: 010] via the interface
RS-485 to 0 = off and then 1 = On and Malfunction
acknowledgment.
3. Reset the malfunction with V+ on pin 13 on the “re-
mote” connection.
4. Set the parameter [P: 009] via the interface
RS-485 to 1 = Malfunction acknowledgment.
5. Reset the malfunction by switching the current sup-
ply off and on.
6. Carry out a differentiated malfunction analysis with
a display and control unit.
7. Contact Pfeiffer Vacuum Service.
Tbl. 21: Troubleshooting with scroll pumps
12.2 Error codes
Errors (** Error E–––– **) always cause the connected peripheral devices to be switched off.
Warnings (* Warning F –––– *) are only displayed and do not cause components to be switched off.
Handling malfunction messages
1. Read out error codes via Pfeiffer display and control units or a PC.
2. Remove the cause of the malfunction.
3. Reset the malfunction message with parameter
[P:009] .
– Use preconfigured quick keys with the symbol
or display tiles on Pfeiffer Vacuum display
and control units.
Error
code
Problem Possible causes Remedy
Err001 Excess rotation speed – ● Contact Pfeiffer Vacuum Service
● Only acknowledge for rotational speed f = 0
Err002 Excess voltage ● Incorrect mains
input voltage
● Check the mains input voltage
● Only acknowledge for rotational speed f = 0
● Contact Pfeiffer Vacuum Service
Err006 Overload ● Load too high
● Rotation speed
cannot be
maintained
● Reduce the load
(poss. limited power due to excess temperature)
Err021 Pump not recognized ● Contact Pfeiffer Vacuum Service
Err037 Overflow motor end stage ● Contact Pfeiffer Vacuum Service
Err041 Overflow motor end stage ● Contact Pfeiffer Vacuum Service
Err044 Excess temperature, elec-
tronics
● Insufficient
cooling
● Check to make sure the fan is working.
● Check the fan connecting cable for a correct fit and
damage.
● Improve the cooling
● Check the operating conditions
Err045 Excess temperature, motor ● Insufficient
cooling
● Check to make sure the fan is working.
● Check the fan connecting cable for a correct fit and
damage.
● Improve the cooling
● Check the operating conditions
Err093 Motor temperature evalua-
tion faulty
– ● Contact Pfeiffer Vacuum Service
Err094 Electronics temperature
evaluation faulty
● Contact Pfeiffer Vacuum Service
Malfunctions
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