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Will vehicles, buildings and landscape
features (trees, shrubs, etc.) affect the
performance of the Wireless System?
• Yes. Placing the Transmitter inside a metal building can reduce the
maximum range of the Wireless System.
• Parking a vehicle within the Pet Area, can reduce the range of the system
and cause your pet to receive a Static Correction where it otherwise would
not if the vehicle was not there.
• Fixed large metal objects such as metal sheds can affect the signal by
reducing the maximum range of the system at the location of the object.
As a result, your pet may receive a Static Correction.
What do I do if my pet’s neck becomes
red and irritated?
• This condition is due to the Contact Points irritating the skin. Discontinue
use of the Receiver Collar for a few days. If the condition persists beyond
48 hours, see your veterinarian. Once the skin returns to normal, replace
the Receiver Collar and monitor the skin condition closely.
Can I attach a leash to the
Receiver Collar?
• No. This can result in pulling the Contact Points too tightly against your
pet’s neck. Attach a leash to a separate, non-metallic collar positioned
above the Receiver Collar.
Why does my Receiver Collar have a
tone only mode?
• The tone only mode can be used in training your pet to his boundary
or for well-trained pets that no longer require Static Correction.
What if my Transmitter alarm
is sounding?
• A beeping tone indicates power loss. In the event of a power loss,
your pet is no longer contained.
The Transmitter is beeping intermittently
when I unplug the Power Adapter from
the wall outlet.
• The Power Loss Alarm in the Transmitter is activated to alert you that power
has been removed from the Transmitter and your pet is no longer being
contained. To turn off the Power Loss Alarm, unplug the Power Adapter
from the Power Jack located on the bottom of the Transmitter.
Troubleshooting
The Receiver Collar tone is not sounding
when setting up the Boundary Zone.
• The tone may be difficult to hear in a noisy environment.
• Use Test Light as explained in the “Test Light Instructions” section, and
use it to determine the location of Boundary Zone.
• Check that the Transmitter is set up according to directions and install
a new Receiver Collar battery.
The Receiver Collar tone is not sounding
or administering a Static Correction.
• Check that the Transmitter is plugged into a working 120-volt outlet, turned
on, the Power Light is on, and the Transmitter controls are set at your
desired settings.
• Check Receiver battery to make sure it is installed properly.
• Replace the battery.
The Receiver Collar tone is
sounding everywhere.
• Check that the Transmitter is plugged into a working standard
120-volt outlet, turned on, the Power Light is on, and the Transmitter
controls are set at your desired settings.
The Receiver Collar tone is sounding
inside the house.
• It is recommended to remove the Receiver Collar from your pet when
indoors to avoid activation of the Receiver Collar.
• Make sure the Transmitter is on and set up according to the directions.
• Ensure the entire house is within the Pet Area. The Transmitter may need
to be moved to adjust the Pet Area to include the entire house.
• If relocating the Transmitter, remove the Receiver Collar from your pet
before turning the Transmitter off.
My pet is receiving a Static Correction in
his metal crate.
• The Receiver Collar activates when it loses the Transmitter signal.
The metal crate may block the Transmitter signal which causes the
Receiver Collar to activate.
• Remove the Receiver Collar from your pet when placing him in his
metal crate.
The Boundary Zone seems to fluctuate.
• This is normal for the electro magnetic field of the Wireless System.
The field may be affected by surrounding “electronic noise,” which can
cause it to fluctuate up to 5%.
• The location the Receiver Collar activates is influenced by the speed and
orientation of the Receiver Collar as your pet enters the Boundary Zone.
Summary of Contents for PIF00-15001
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