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My pet is receiving a Static
Correction in his metal crate.
• The Receiver Collar activates when it loses the Transmitter signal. The metal
crate may block the Transmitter signal which causes the Receiver Collar to
activate.
• Remove the Receiver Collar from your pet before placing him in his metal crate.
The Warning Zone seems to
fluctuate.
• This is normal for the electromagnetic field of the Wireless Mapping Fence. The
field may be affected by surrounding “electronic noise,” which can cause it to
fluctuate up to 5%.
• Where the Receiver Collar activates is influenced by the speed and orientation
of the Receiver Collar as your pet enters the Warning Zone.
The Receiver Collar activates in
the middle of the yard.
• The Receiver Collar activates when it loses the Transmitter signal. This sometimes
occurs if a large metal object is between the Receiver Collar and Transmitter, if
the orientation of the Receiver Collar changes near the Warning Zone, or if the
surrounding “electronic noise” interferes with the signal. If this continues to occur,
consider relocating the Transmitter and resetting the Pet Area.
• Connect the BPU to the Receiver Collar and use the Scan Mode to test the areas
of the yard where the Receiver Collar is activating. There may be something
underground that may be causing the Transmitter signal to be distorted in that
area.
• Be sure the Receiver’s
PetSafe
®
logo always faces the direction of motion
when
carried by hand.
• Be sure the
logo always faces toward the dog’s chin
when collar is on dog.
• Charge Receiver Collar if needed.
• Try reconnecting to the BPU to verify if the Receiver Collar still functions
correctly with the BPU in Flag Test mode.
• Before calling the Customer Care Center, reconnect to the BPU and check the
problem area with the BPU in Boundary Scan mode.
Summary of Contents for PIF00-13652
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