23
petsafe.com
System Test
The system test is used to determine the cause of system problems
that have not been addressed elsewhere in this product manual.
You will need a piece of boundary wire greater than 15 ft. long
with
3
⁄
8
in. of insulation removed from each end to use as a test
loop wire. Make a note of your boundary width dial setting, and
receiver collar setting before beginning the system test.
Follow the steps below to perform the system test:
1. Remove the receiver collar from your pet and make sure a
good battery is installed in the receiver collar.
2. Set the receiver collar static correction to level 5.
3. Disconnect the twisted boundary wire from the boundary wire
terminals on the fence transmitter by pressing the red release
levers on the connector and pulling the wires free.
4. Insert the two ends of the test loop wire into the boundary wire
terminals on the transmitter.
5. Turn the boundary width control knob to 10 and then back
to 5.
6. Place the test light tool contacts on the contact points of the
receiver collar. While holding the receiver collar with the test
light tool in place, approach the wire from the outside loop 2
in. off the ground (
12A
). Make a mental note of the distance
where the receiver collar activates from the wire.
7. Turn the boundary width control knob to 10 and repeat step
6. The distance where the receiver collar activates should be
greater than the previous result.
8. If more than one receiver collar is used on the system, repeat
the above test on each collar.
9. Interpreting the results:
a. If the power light or the loop indicator light are not both
lit on the fence transmitter for any of the above tests, there
is a problem with the transmitter. Contact the Customer
Care Center.
b. If both the power and loop indicator lights are on, but the
receiver collar does not activate on the test loop wire,
the receiver collar is not working. Contact the Customer
Care Center.
c. If the transmitter power and loop indicator lights are on and
the receiver collar is activating at different distances on the
test loop wire, the problem is most likely in the containment
boundary wire or surge protector. Reconnect the transmitter
wires to the surge protector and connect the test loop to the
surge protector loop terminals (
12B
). Repeat steps 5-8.
10. Interpreting the results with the surge protector:
a. If both the power and loop indicator lights are on and the
receiver collar is activating at different distances on the test
loop wire, the problem is in the containment boundary wire. Perform the wire break location test.
b. If the loop indicator light is off there is a problem with the surge protector. Contact the Customer Care Center.
11. When the testing is complete, reconnect and verify that the boundary wire is plugged into the loop terminals
on the surge protector and the transmitter is connected to the surge protector.
12. Return the boundary width control knob setting to the position noted earlier.
13. Repeat the boundary width testing from Step 7 on page 16
until you achieve the desired boundary width
between 12 and 20 ft.
Surge Protector Unconnected
Surge Protector Connected
12A
12B
