EN 21
Symptom
Possible cause
Solution
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
Error code ER22.
The control panel is dirty or
has water lying on it.
Clean the control panel.
Error code F0 up to and
including F6 and FC.
Defective generator.
Contact the service
department.
Error code E2.
Appliance over heated.
The appliance has been
switched off because of over
heating. Let the appliance
cool down and start again on
a lower setting.
Error code U400.
The appliance has been
connected incorrectly and/or
the mains voltage is too high.
Let your connection be
changed.
Error code
.
You touched and hold a
button too long.
Do not hold and touch the
button too long.
Other error codes.
Defective generator.
Contact the service
department.
TROUBLESHOOTING
