64
6 Troubleshooting
6.1 General
The service department telephone number can be found on the guarantee card provided
or on ‘
www.pelgrimservice.nl
’.
If you notice a crack in the glass top (however small), switch the hob off immediately,
unplug the hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in
the event of a permanent connection, set the switch in the power supply lead to zero.)
Contact the service department.
6.2 Troubleshooting table
If the appliance does not work properly, this does not always mean that it is defective. Try
to deal with the problem yourself fi rst by checking the points mentioned below or check
for more information the website‘
www.pelgrimservice.n
l’.
SYMPTOM
POSSIBLE CAUSE
SOLUTION
Symbols (
) appear in the
displays when the hob is
activated for the fi rst time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable
the fi rst few times the hob
is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate the
kitchen.
You can hear a ticking sound
in your hob.
This is caused by the
capacity limiter on the front
and back zones. Ticking can
also occur at lower settings.
Normal operation.
The pans make a noise while
cooking.
This is caused by the energy
fl owing from the hob to the
saucepan.
At high settings this is perfectly
normal for some pans. It will
not damage either the pans or
the hob.
Summary of Contents for IDK674
Page 38: ...38 Notities...
Page 74: ...74 Notes...
