PC-EFTPOS ANZ, Quick Reference Manual

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PINPAD DISPLAY
CODE DESCRIPTION
XY Upload/download interrupted.
Z0 General modem error
MODEM ERROR
Z1
No dial tone.
NO LINE
Z2 No Answer. The number that was dialled did not answer.
NO ANSWER
Z3 Line Busy. The number that was dialled was engaged.
NUMBER BUSY
Z4 No phone number programmed in terminal
HOST NO INVALID
Z5 Power fail. The terminal has power failed during processing
POWER FAIL
Z6
No Carrier. The modem lost carrier during processing
ERROR 01
Z7
No EFT Server. The connection from the client to the
EFTSRV is missing.
TRANS CANCELLED
SYSTEM ERROR Z7
Bank Generated Response Codes
*For assistance with the following codes, contact your Bank.
CODE DESCRIPTION
PINPAD DISPLAY
00 Approved or completed successfully APPROVED
01 Declined-refer to card issuer TRAN CANCELLED
CARD ERROR REFER
02 Declined-issuer’s special conditions TRAN CANCELLED
CARD ERROR REFER
03 Invalid sequence number TRAN CANCELLED
SYSTEM ERROR 03
05
Do not honour TRAN CANCELLED
SYSTEM ERROR 05
06 Error TRAN CANCELLED
SYSTEM ERROR 06
08 Honour with identification SIGNATURE
REQUIRED
12
Invalid Transaction or if returned on a settlement – Settlement
already taken. TRAN CANCELLED
TRAN NOT ALLOWED
SETTLEMENT
ALREADY TAKEN
13 Invalid Amount TRAN CANCELLED
SYSTEM ERROR 13
Confidential Page 15 5/23/2007