User Manual
V1.3 - 202301
Page 31 of 43
•
Safety and Security recommendations
•
Troubleshooting information
Environmental Conditions
The recommended operating conditions of the terminal are:
•
Operating Temperatures : -20
0
C to 55
0
C
•
Operating Humidity: 10-90% RH Non-condensing
•
Power Supply: 12-24 VDC
The security of the device is not compromised by subjecting the device to conditions outside these
limits.
The terminal will detect a security violation if the internal temperature exceeds the range -40
0
C to
100
0
C. All operational keys will be deleted from the device and it will no longer be functional.
Communications and Security Protocols
The device is approved for use with USB, cellular, Ethernet and WiFi; and the approved security
protocol is TLS 1.2
The device supports Wi-Fi with WPA/WPA2; WEP and open WiFi networks are not supported. The
device will refuse to connect to these networks even if they show up in network scans.
The security protocols should be used in accordance with the Application Developer Guidance [1].
Configuration Settings
The terminal enforces all settings necessary to meet the PCI requirements. Payter manages a
remote key loading facility which ensures all security critical settings are deployed securely.
There are no configuration changes that need to be done by the user in order to meet the security
requirement defined in this document. There are no security sensitive default values that need to
be changed before operating the device.
Application developers need to follow the Application Developer Guidance [1] to ensure the
applications are developed in a secure manner.
12.
Operation and Maintenance
Periodic Inspection
To ensure the device has not been tampered with, the merchant should inspect the Apollo
terminal on a bi-monthly basis to ensure that:
•
There is no sign of unusual cables connected anywhere on the device
•
The device is still firmly secured in its intended installation location
•
The device is not showing any warning / error messages
•
There is no visible damage to the device
•
The device serial number matches the inventory
Self-Test
The terminal contains a self-test cycle and will restart every 24 hours to perform this self-test.The
device will perform the following tests:
•
Authentication of all firmware
•
Authentication of all application software
•
Tests of cryptographic functions
