Tr o u b l e s h o o t i n g I n f o r m a t i o n
If you experience problems using your printer, refer to this section.
I f Yo u R e c e i v e a n E r r o r M e s s a g e
Any time you receive a message that is not described in this
manual, or the recommended action does not solve the problem,
call Technical Support.
C a l l i n g Te c h n i c a l S u p p o r t
Technical support representatives are available Monday through
Friday during regular business hours at 1-800-543-6650. Follow
these steps before you call:
1.
Make sure your PC and printer are properly connected.
2.
Record any error messages that occurred.
3.
Try to recreate the problem, if you can.
4.
Check your port settings. Your problem may corrected simply
by changing the communication settings.
5.
List any changes that have recently been made to the system.
Try to record what you did when the problem occurred.
6.
Reset your printer. For information on resetting your printer,
see "Resetting Printers."
7.
Reboot your computer. Refer to your computer documentation
for specific instructions.
If these steps do not solve the problem, call Technical Support.
7-2
Troubleshooting
Summary of Contents for Monarch DOS-based PATHFINDER Ultra System 6035
Page 12: ...1 6 Getting Started ...
Page 38: ...3 20 Defining Fields ...
Page 52: ...4 14 Defining Field Options ...
Page 60: ...5 8 Printing ...
Page 82: ...6 22 Creating Graphics ...
Page 98: ...7 16 Troubleshooting ...
Page 108: ...A 4 Samples ...
Page 109: ...F O N T S B This appendix contains information you need to work with fonts Fonts B 1 ...
Page 126: ...B 18 Fonts ...
Page 130: ...C o d e Pa g e 4 3 7 C 4 Symbol Sets Code Pages ...
Page 132: ...C 6 Symbol Sets Code Pages ...
Page 136: ......
Page 146: ...8 Index ...
Page 147: ......
Page 148: ......