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8. When the water is completely drained, reattach
all drain plugs and close the hot water fixtures/
faucets.
7. Open the drain plug, and then drain the water
out of the Water Heater.
• To prevent damage from freezing, the Water
Heater must be plugged into power at all
times. If power is unplugged, drain the water
completely from the Water Heater. Then use an
air compressor to remove all water from inside
the water piping of the Water Heater.
• It is recommended that Isolation Valves are
installed on the Water Heater, otherwise the
water connections will need to be removed to
drain the Water Heater completely.
• Freeze damage due to not draining properly will
not be covered under warranty.
• Drain water into a bucket to prevent water
damage.
If the Water Heater will not be used for a
long period of time, drain the water.
Preventing Damage from Freezing
Drainage Using the Remote Controller
1. The button is OFF.
2. Press and hold the button
until a sound is heard
(approximately 2 seconds).
• The maximum hot water
temperature will blink.
3. Press the button several
times until the item number
“5” is displayed.
4. Press the button.
• The display will change from
“oF” to “on”.
5. Close the water supply valve.
6. Fully open all hot water fixtures/faucets.
7. Open all drain plugs and drain the water out of
the Water Heater.
8. When the water is completely drained, reattach
all drain plugs and close the hot water fixtures/
faucets.
(e.g. 120°F)
Hot water fixture/faucet
9. Close the gas valve and disconnect
the electrical power supplied to
the Water Heater.
Do not touch with wet hands.
• To prevent burns or scalding, turn off the
button and wait until the appliance cools
before performing maintenance.
• Do not touch the power cord with wet hands.
WARNING
1. Close the gas valve.
2. The button is ON.
3. Turn and leave open the hot water fixtures/
faucets for more than 2 minutes and close.
• If multiple Water Heaters are being used, drain
2 minutes for each Water Heater.
• An 11 Error Code may appear on the Remote
Controller. This is not a malfunction of the
Water Heater. Do not turn the button OFF.
4. Close the water supply valve and disconnect the
electrical power supplied to the Water Heater.
5. Fully open all hot water fixtures/faucets.
6. Open the drain plug.
Hot water fixture/faucet
Do not touch with wet hands.
Manual Draining
Drain Plug
Drain Plug
