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Pathway connectivity solutions Pathport QUATTRO 63 Series User Manual Download Page 28

Pathport® QUATTRO - 63XX - Manual

January 2021

21

RECOVERING A DOMAIN

If you lose the Administrator password (or it was maliciously changed without your consent), you can recover the domain, 
retaining its configuration and set new passwords.

•  From the menu, choose 

Security > 

 Recover Domain

.

•  The 

Reset Device Security

 window will open.

•  Type in the 25-digit 

Recovery Key

 and press 

Next

.

Summary of Contents for Pathport QUATTRO 63 Series

Page 1: ...User Guide January 2021 Pathway Connectivity 1439 17 Ave SE Calgary AB T2G 1J9 1 403 243 8110 support pathwayconnect com Pathport QUATTRO DMX RDM Gateways Models 63XX Running Firmware version 6 1...

Page 2: ...ins valuable trade secrets and proprietary information belonging to Pathway and its licensors WARNING ABOUT UNSECURED PROTOCOLS Enabling an open protocol that does not use encryption or authentication...

Page 3: ...TS 4 FRONT PANEL 4 LCD 4 ROTARY ENCODER 4 LED INDICATORS 4 REAR PANEL 5 DMX PORTS 5 RJ45 etherCON NETWORK CONNECTION 5 CCI CONTACT CLOSURE INPUT 5 POWER CONNECTIONS 5 CONFIGURATION 6 SECURITY 7 BACKGR...

Page 4: ...NG DEVICE SETTINGS FROM UNKNOWN DOMAINS 23 USING OLDER VERSIONS OF PATHSCAPE WITH NEW DEVICES 23 LOCAL CONFIGURATION ONLY Using QUATTRO without Pathscape 24 DISABLING SECURITY 25 PATHWAY ssACN Secure...

Page 5: ...DMX PROPERTIES 42 SIGNAL LOSS 42 RDM PROPERTIES 43 ADVANCED PROPERTIES 43 INPUT PORT PROPERTIES 44 BASIC PROPERTIES 44 STATUS 44 DMX512 PORT PROPERTIES 45 PORT PATCH 45 NETWORK DMX PROPERTIES 45 ADVA...

Page 6: ...MENUS 54 NETWORK SETUP 54 DEVICE INFO STATUS 55 PROTOCOL SUPPORT 56 ADMIN SECURITY 58 PORT STATUS AND CONFIGURATION MENU 60 APPENDIX1 ELECTRICAL COMPLIANCE OTHERINFORMATION 63 ELECTRICAL INFORMATION 6...

Page 7: ......

Page 8: ...Baud The standard connector type is 5 pin XLR The standard has been revised several times over the years with the latest being ANSI E1 11 DMX512 A 2013 The Pathport QUATTRO is designed to work seamle...

Page 9: ...ard 19 equipment rack using the included rack ear accessories Rack ear accessories for installing the QUATTRO into a 19 equipment rack Long and short sections can be swapped to either side as needed U...

Page 10: ...re 14 F to 122 F 10 C to 50 C 5 95 relative humidity non condensing Warning If using a 24 48VDC power supply its AC socket outlet shall be installed near the equipment and shall be easily accessible W...

Page 11: ...On Valid DMX Transmit No Data Present Flashing Steady On OUTPUT GREEN PORT A B C D LCD Front panel LCD shows device name IP address status and menus when configuring settings with the rotary encoder T...

Page 12: ...k then pull out the connector RJ45 etherCON NETWORK CONNECTION Plug the Pathport QUATTRO into the lighting network using an Ethernet cable here The Link Act LED will light up amber when a link is esta...

Page 13: ...Pathscape visit the Pathway website at https www pathwayconnect com index php products software 176 pathscape and click the download link for the appropriate operating system Use the QR Code below to...

Page 14: ...d after January 1 2020 may only be configured using Pathscape 4 or later 4 Products shipped after January 1 2020 cannot be downgraded to earlier password free firmware Using the Tools Firmware Updater...

Page 15: ...eady to Secure device previously Unsecured Prior to Pathscape version 4 1 this was shown as Unsecured Any device shipped after January 1 2020 will have version 5 or later firmware which includes secur...

Page 16: ...he security features altogether This is designed primarily for the rental market where devices may be shipped to various locations for use by different end users where Domain passwords and Recovery Ke...

Page 17: ...e to Pathscape Clicking the encoder knob to select Wait for Pathscape to Secure will show the device Serial Number and MAC Address in cases where this may be helpful for device identification If you w...

Page 18: ...the domain The User can change device properties and save and restore show files but cannot change domain passwords factory default devices or add remove devices There is one User account password for...

Page 19: ...t or forgotten It is extremely important to keep a record of this Recovery Key as this is the only time it will be shown to you Print the Recovery Key Clicking the Print button will open a Print Dialo...

Page 20: ...hange both the Administrator and User passwords at any time Click Finish and the window will close and the devices will be added to the domain The devices will have an amber padlock and their properti...

Page 21: ...t created and click Finish As security parameters are verified the amber padlocks will turn green and the properties of those devices will be read writable Once logged into a domain the Log In button...

Page 22: ...sword for the Security Domain and the Domain Administrator Utilities window will appear The Domain Admin Utilities window is broken down into to main sections Manage Security Domain and Manage Devices...

Page 23: ...change the password when those devices come back online they will coincidently have the same domain name but will be using the old password When logging in there will be two domains with the same name...

Page 24: ...ew value You will have to log into the Domain again to make any further changes Note that changing the domain name does not generate a new Recovery Key The original key is still valid as it is only ge...

Page 25: ...devices will then be removed from the Security Domain and will appear as Ready to Secure The devices can then be added to another domain as needed Note When a device is removed from a domain a window...

Page 26: ...ult in the Device menu See the Pathway website under Support Reference Articles Factory Defaulting Ethernet Devices for detailed instructions At the bottom of the window you may optionally Wipe Device...

Page 27: ...re Point to confirm Note that if there are no connected devices that support this feature this button will be grayed out RECALL Click this button to open the Recall Restore Point window Click the chec...

Page 28: ...inistrator password or it was maliciously changed without your consent you can recover the domain retaining its configuration and set new passwords From the menu choose Security Recover Domain The Res...

Page 29: ...Administrator Password and click Finish Now you can log into the Domain Administration Utilities Panel using the new Admin password you just specified At this point you can set a new user password as...

Page 30: ...lting Ethernet Devices for detailed instructions Once they reappear in Pathscape as Ready to Secure add them to a Security Domain and log in Once all devices appear with a Green Padlock open the show...

Page 31: ...again You will then have full access to the menus In Local Configuration Read Only mode Pathway ssACN Secure sACN is not available To use other standard unsecured protocols you must manually enable th...

Page 32: ...om the factory or after the device has been Factory Defaulted or had its Security Settings reset Security Mode Wait for Pathscape to Secure Local Configuration Only Disable Security Disable Security C...

Page 33: ...TE these transactions will also appear for devices already part of a domain after upgrading those devices to firmware version 6 0 or later NOTE that the Domain Auto password is NOT the same as the Dom...

Page 34: ...elevant devices to use Pathway ssACN In the relevant devices base device properties there are two sections called Network DMX Receive Protocols and Network DMX Transmit Protocol These are the same sec...

Page 35: ...ore on managing ssACN Passwords below MANAGING PATHWAY ssACN PASSWORDS In most situations you will be using the Domain Auto password In these cases after configuring your devices to receive and transm...

Page 36: ...ur custom password into the text field To add additional passwords repeat the steps above To delete a password entry click the next to the entry you wish to delete To finish click the button A transac...

Page 37: ...ord you want this device to use NOTES ABOUT PATHWAY ssACN A device can only have one TX password at a time You cannot transmit with multiple TX passwords However receive devices as shown above can acc...

Page 38: ...re not available if using only the Front Panel to configure the device NETWORK SETUP PLEASE NOTE Before any configuration and network setup can be done including setting the IP the QUATTRO must be add...

Page 39: ...CE Checking this box causes device to commence identify behavior flashing LCD backlight DEVICE NAME A user configured soft label for the Gateway If left blank and by default the device name displayed...

Page 40: ...g Pathscape on FIRMWARE VERSION Shows current operating firmware version See the Firmware Update section on how to update the firmware Read only SERIAL NUMBER Factory set unique identifier Read only M...

Page 41: ...server ensure that the DNS Server and IP Gateway are set so the device knows how to get to the Internet to find a time server NETWORK PROPERTIES IP ADDRESS Internet Protocol address IPv4 of the Gatew...

Page 42: ...discover the Partner MAC will be shown Read only PARTNER PORT If the upstream switch supports Link Layer Discovery Protocol LLDP the port the current device is connected to will be shown here Read on...

Page 43: ...ecured protocols you must acknowledge that you have read this statement and accept these risks After checking this box and sending the transaction a dialog will appear warning you of the above and ask...

Page 44: ...d Art Net Strand ShowNet will use transmit using standard unsecured E1 31 sACN E1 31 sACN will use transmit using standard unsecured E1 31 sACN Pathway ssACN will use Pathway s secured sACN for transm...

Page 45: ...ice s NTP server settings SixEye Init The device is currently initializing a connection with SixEye SixEye Init Error The device could not initiate a connection with SixEye Not Connected The device is...

Page 46: ...four supported protocols to DMX512 Output ports may also be configured to be RDM controllers There are two tables of properties based on Port Direction OUTPUT PORT PROPERTIES BASIC PROPERTIES SUBDEVI...

Page 47: ...DMX512 PORT PROPERTIES DMX512 ENABLE For debugging purposes or otherwise you may want to disable a DMX port All other properties will remain unchanged Apart from the fact that the line is still termin...

Page 48: ...nintended changes once levels are set as desired PORT PATCH OUTPUT PATCH Use the drop down menu to select the output patch for the port By default the drop down menu lists standard Universes 1 16 and...

Page 49: ...utputting the last received packet indefinitely in the event of Network DMX signal loss HOLD TIME s If Signal Loss Fade to Black or Signal Loss Port Shutdown is enabled the port will continue outputti...

Page 50: ...e RDM DEVICE COUNT This will show the number of RDM devices detected on the selected DMX Port Read only RDM PAUSE Check this box to suspend all RDM discovery quick or background RDM GET and SET comman...

Page 51: ...label a port based on where the DMX512 cable is coming from i e Console Port 3 or House Lights SUBDEVICE NOTES A user configured text description field shown in the Device window STATUS NETWORK DMX S...

Page 52: ...an Input port DMX FORCE HOLD Check this box to force the DMX512 port to snapshot the current DMX levels and maintain them indefinitely ignoring any further changes Useful to lock out any unintended c...

Page 53: ...E s If the DMX512 source ceases the Network DMX will continue to be refreshed to the network using the levels from the last packet the gateway received until this timer expires ADVANCED PROPERTIES CCI...

Page 54: ...the Firmware Updater menu item This will bring up the Firmware Update window Select the device s you want to upgrade and click the button at the bottom of the window The latest firmware version will...

Page 55: ...nu A B C D Rotary Encoder Turn to highlight Push to select Base Configuration Network Setup Device Info Status Protocol Support Admin Security Back Scroll the encoder knob until Admin Security is high...

Page 56: ...aving reset itself to the Factory settings Before configuration can be restored the unit s Security Mode must be configured add to a Security Domain enable Local Configuration Mode or Disable Security...

Page 57: ...he security features are Disabled some functionality will not be available such as Pathway ssACN Pathway ssACN needs the device to be part of a Security Domain in order to authenticate and send traffi...

Page 58: ...pe to Secure Serial PPXXXXXXX MAC XX XX XX XX XX XX Back Enable Local Configuration Only Read only mode Turn the encoder to select Local Configuration Only In the submenu confirm by selecting Local Co...

Page 59: ...evice soft label Name and its IP address When the device has an active network connection ETH Link Up will be shown at the bottom of the LCD If the device does not have a network connection ETH Link D...

Page 60: ...enabled value will be shown with asterisks on either side of it e g Current Property Value Some menus such as Network Settings require the user to scroll down to accept or discard any changes made The...

Page 61: ...tion IP Mode Determines how the device s IP settings will be obtained Static default IP Settings manually set by user Dynamic IP Settings will be obtained from a DHCP server Back Return to previous me...

Page 62: ...Gateway 10 0 0 1 Discard Changes IP Address 10 30 146 58 Subnet Mask 255 0 0 0 Gateway 10 0 0 1 Save and Apply DEVICE INFO STATUS This menu allows review of several device properties These are read o...

Page 63: ...n Device MAC address Back Returns to previous menu Contact Input Shows the status of the Contact Closure Input CCI Values are Open inactive or Closed active Back Return to previous menu PROTOCOL SUPPO...

Page 64: ...is Disabled this menu item will be hidden Pathport RX Enable or Disable default the receiving of Pathport Protocol If Allow Unsecured RX is Disabled this menu item will be hidden TX Protocol Select t...

Page 65: ...nable Pathway ssACN and configuration using Pathscape the device must be added to a Security Domain If already Locally Secured you must factory default the device or reset its security settings then u...

Page 66: ...point with the device s current settings Recall Recalls the restore point and overwrites the current device settings with those saved in the restore point Back Return to previous menu Reset Security A...

Page 67: ...an Output it will show Port x Universe The DMX512 Universe the Port is set to output to if assigned a Standard Universe or Port x Patch Name The name of the Custom Patch assigned to this Port if appl...

Page 68: ...Port remains On however no data is sent or received For Output Ports If you have previously set a Custom Output Patch using Pathscape its name will be shown here NOTE that you cannot select or create...

Page 69: ...allows selection of the Contact Closure Interface action None default CCI does nothing DMX Hold CCI will force the DMX512 port to snapshot the current DMX levels and maintain them indefinitely ignori...

Page 70: ...etween DMX ports 250V protection on DMX ports COMPLIANCE California Title 1 81 26 Security of Connected Devices USITT DMX512 1990 ANSI E1 11 DMX512 A R2013 IEEE 802 3af Class 2 Power over Ethernet PoE...

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