15
Troubleshoo
ti
ng
Problem
Possible causes
What to do
The induc
ti
on hob cannot
be turned on.
N
o power.
Ma
ke sure the induc
ti
on hob is connected
to the power supply and that it is switched
on.
Check whether there is a power outage in
your h
om
e or area
. If
you have checked everything and the
proble
m
persists
,
call a
qu
ali
fi
ed technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See sec
ti
on
‘Using your induc
ti
on cooktop’ for
instruc
ti
ons.
The touch controls are
di
ffi
cult to operate.
There
m
ay be a slight
film
of water
over the controls or you
m
ay be using
the
ti
p of your
fi
nger when touching
the controls.
Ma
ke sure the touch control area is dry and
use the ball of your
fi
nger when touching
the controls.
The glass is being
scratched.
R
ough
-
edged cookware.
Unsuitable
,
abrasive scourer or
cleaning products being used.
Use cookware with
fl
at and s
m
ooth bases.
See ‘Choosing the right cookware’.
See ‘Care and cleaning’.
So
m
e pans
m
ake crackling
or clicking noises.
This
m
ay be caused by the
construc
ti
on of your cookware
(
layers of di
ff
erent
m
etals vibra
ti
ng
di
ff
erently
).
This is nor
m
al for cookware and does not
indicate a fault.
The induc
ti
on hob
m
akes
a low hu
mm
ing noise
when used on
a high heat se
tti
ng.
This is caused by the technology
of induc
ti
on cooking.
This is nor
m
al
,
but the noise should
qu
ieten
down or disappear co
m
pletely when you
decrease the heat se
tti
ng.
Fan noise co
m
ing fro
m
the
induc
ti
on hob.
A
cooling fan built into your induc
ti
on
hob has turned on to prevent the
electronics f
rom
overhea
ti
ng
. It
m
ay
con
ti
nue to run even a
ft
er you’ve
turned the induc
ti
on hob
off
.
This is nor
m
al and needs no ac
ti
on
. Do
not
switch the power to the induc
ti
on hob o
ff
at the wall while the fan is running.
Pans do not beco
m
e hot.
The induction hob cannot detect the
pan because it is not suitable for
induc
ti
on cooking.
The induc
ti
on hob cannot detect the
pan because it is too s
m
all for the
cooking
zon
e or it is not properly
centred on the
zone
.
Use cookware suitable for induc
ti
on
cooking. See sec
ti
on ‘Choosing the right
cookware’.
Centre the pan and
m
ake sure that its base
m
atches the si
z
e of the cooking
zon
e.
Summary of Contents for HX-2-6NF-ZLIND
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