17
Troubleshoo
�
ng
Problem
Possible causes
What to do
The induc
�
on hob cannot
be turned on.
No power.
M
ake sure the induc
�
on hob is connected
to the power supply and that it is switched
on.
Check whether there is a power outage in
your home or area. If
you have checked everything and the
problem persists
,
call a quali
fi
ed technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See sec
�
on
‘Using your induc
�
on cooktop’ for
instruc
�
ons.
The touch controls are
di
ffi
cult to operate.
There may be a slight
fil
m of water
over the controls or you may be using
the
�
p of your
fi
nger when touching
the controls.
M
ake sure the touch control area is dry and
use the ball of your
fi
nger when touching
the controls.
The glass is being
scratched.
Rough
-
edged cookware.
Unsuitable
,
abrasive scourer or
cleaning products being used.
Use cookware with
fl
at and smooth bases.
See ‘Choosing the right cookware’.
See ‘Care and cleaning’.
Some pans make crackling
or clicking noises.
This may be caused by the
construc
�
on of your cookware
(
layers of di
ff
erent metals vibra
�
ng
di
ff
erently
)
.
This is normal for cookware and does not
indicate a fault.
The induc
�
on hob makes
a low humming noise
when used on
a high heat se
�
ng.
This is caused by the technology
of induc
�
on cooking.
This is normal
,
but the noise should quieten
down or disappear completely when you
decrease the heat se
�
ng.
Fan noise coming from the
induc
�
on hob.
A cooling fan built into your induc
�
on
hob has turned on to prevent the
electronics from overhea
�
ng. It may
con
�
nue to run even a
�
er you’ve
turned the induc
�
on hob
off
.
This is normal and needs no ac
�
on. Do not
switch the power to the induc
�
on hob o
ff
at the wall while the fan is running.
Pans do not become hot.
The induc
�
on hob cannot detect the
pan because it is not suitable for
induc
�
on cooking.
The induc
�
on hob cannot detect the
pan because it is too small for the
cooking
z
one or it is not properly
centred on the
z
one.
Use cookware suitable for induc
�
on
cooking. See sec
�
on ‘Choosing the right
cookware’.
Centre the pan and make sure that its base
matches the si
z
e of the cooking
z
one.
Summary of Contents for HX-2-2NF-INDUCT
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