30
AFTER-SALES SERVICE
11
1. When requesting repairs
First check the items described in “9. TROUBLESHOOTING” on p.29 in the instruction manual.
If the problem persists, contact Paramount Bed or your distributor (see “Contact Information” as shown
below).
■
Details necessary when requesting repair
●
Product name, product number, product ID (Affixed on the outside of the main frame. See p.2)
●
Date of purchase
●
Details of the fault or problem (please provide as much detail as possible)
●
Your name, organization, address, and phone number
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Consumables
●
The transfer mattress, casters, and caster lock pedals are consumable parts.
2. Minimum stock availability period
Paramount Bed keeps replacement parts (necessary to maintain stretcher performance) in stock for at least
8 years after the discontinuation of production.
3. Questions regarding after-sales service
Contact us (see “Contact Information” as shown below).
When the Transfer Stretcher has reached the end of its usable life, discard it according to local standards.
STRETCHER DISPOSAL
For any queries, please feel free to contact your distributor or to the following addresses.
CONTACT INFORMATION
.
PT. Paramount Bed Indonesia
MM2100 INDUSTRIAL TOWN, BLOCK M-1-1,
GANDAMEKAR, CIKARANG BARAT,
BEKASI 17530
JAWA BARAT, INDONESIA
TEL : +62-(0)21-8980715
FAX : +62-(0)21-89981611
Summary of Contents for PK-728
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