SMARTZONE UPS USER MANUAL
53
Battery short circuit
protection was triggered
Check if the battery terminals are
reversed or short circuit (measure the
voltage).
Battery over discharged,
battery voltage is too low
Check the battery terminal voltage, if the
voltage is too low, charge the battery.
Battery over temperature
protection was triggered,
battery output voltage was
disabled
Wait for a while, reboot the UPS after
battery cool down.
9
Battery charging speed
is too slow or cannot be
charged
Battery low temperature
protection was triggered
Ensure that the UPS and EBP are
operating in an environment at or above
0
°
C.
Battery over temperature
protection was triggered
Ensure that the UPS and EBP are
operating in an environment at or below
40
°
C.
10
Battery backup time is
shorter than nominal
The battery cartridge is not
fully charged at start of the
battery state.
May need more battery capacity to
support frequent source power loss.
Allow proper time for battery cartridges
to fully recharge.
The battery is at its end-of-
life expectancy.
Replace all battery cartridges (never mix
old and new battery cartridges in a
system for maximum battery life).
If the troubleshooting procedures do not solve the problem, contact Panduit Customer
Support at
or 1-800-777-3300 with the following information.
Product SKU and serial number.
Detailed explanation of the fault, such as LCD display info, LED lights status, etc.
