Panduit Atlona AT-UHD-SW-5000ED Manual Download Page 37

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AT-UHD-SW-5000ED

Device Operation

HDCP Content

Normally, if a source is transmitting HDCP content to a display that is not HDCP-compatible, then the resulting image

on the display can be “snow”, image flickering, or no picture. For example, in the illustration below, a laptop source

is connected to the AT-UHD-SW-5000ED. A non-compliant display is connected to a receiver, which is connected to

the AT-UHD-EX-100CE-RX using HDBaseT.

By default, the laptop may transmit HDCP content. However, when connected to a display that does not support

HDCP, the laptop must be instructed to send non-HDCP content, in order for the content to be displayed.

Introduction to the Web Server (page 38)

. The default username and

password are listed below:

Username:

root

Password:

Atlona

2. Click

EDID

in the menu bar.

Locate the

HDCP Settings

section.

Click the drop-down list next to the desired input. For example, clicking the drop-down list, next to

Input 2

, and

selecting

Noncompliant

will instruct the source device to send non-HDCP content, if possible.

HDBaseT

AT-UHD-SW-5000ED

HDMI

AT-UHD-EX-100CE-RX

Non-Compliant HDCP Display

POWER

LIN

AT-UHD-

EX-100

CE-

LAN

Blu-ray Player

HDBa

seT 2

HDBaseT 1

HDMI 3

HDMI 4

VOLUME

HDMI 5

INPUT

POWER

AT-UHD-SW-5000ED

IMPORTANT:

Not all source devices are capable of transmitting non-HDCP content. For example,

Sony PlayStation® gaming consoles and Mac® computers always transmit HDCP-encrypted

content.

Summary of Contents for Atlona AT-UHD-SW-5000ED

Page 1: ...AtlonaManuals Switchers AT UHD SW 5000ED Five Input HDMI Switcher with Two HDBaseT Inputs 4K UHD and Mirrored HDMI HDBaseT Outputs ...

Page 2: ...AT UHD SW 5000ED 2 Version Release Date Notes 1 Dec 2020 New format 2 Sep 2021 IR remote no longer shipping with unit IR documentation is still included for units in the field Version Information ...

Page 3: ...r Support Welcome to Atlona Operating Notes Main Office Atlona Incorporated 70 Daggett Drive San Jose CA 95134 United States Office 1 877 536 3976 US Toll free Office 1 408 962 0515 US International Sales and Customer Service Hours Monday Friday 6 00 a m 4 30 p m PST http atlona com International Headquarters Atlona International AG To distrasse 18 8002 Zu rich Switzerland Office 41 43 508 4321 Sa...

Page 4: ...erms New Products 10 years from proof of purchase date for hardware electronics products purchased on or after June 1 2013 3 years from proof of purchase date for hardware electronics products purchased before June 1 2013 Lifetime Limited Product Warranty for all cable products Limited Product Warranty Terms Refurbished B Stock Products and Discontinued Products 3 years from proof of purchase date...

Page 5: ...tricts or states do not allow the exclusion or limitation of relief special incidental consequential or indirect damages or the limitation of liability to specified amounts so the above limitations or exclusions may not apply to you Exclusive Remedy To the maximum extent permitted by law this limited product warranty and the remedies set forth above are exclusive and in lieu of all other warrantie...

Page 6: ...o the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfu...

Page 7: ...ort 21 Telnet Login Mode 22 Setting the Host Name 23 Video Switching 24 Enabling Disabling Auto Switching 24 Selecting the Input 25 Resetting to Factory Defaults 26 Using the Web Server 26 Using the Front Panel 27 Audio Management 28 Adjusting Output Volume 28 Audio Output Muting 29 User Management 30 Changing the Administrator Password 30 Adding Users 31 Editing Deleting Users 32 EDID Management ...

Page 8: ...ix 52 Updating the Firmware 52 Using the Web Server 52 Using the USB Interface 53 HDBaseT Testing 55 Mounting Instructions 56 Single Unit Rack Installation 56 Dual Unit Rack Installation 57 Flat Surface 58 IR Remote Control 59 Specifications 60 ...

Page 9: ...atch perfectly with the HDVS 200 TX modules to enable VGA and HDMI sources to be easily integrated into a system The switcher supports 4K UHD 60 Hz 4 2 0 10 2 Gbps It transmits AV signals along with Ethernet power and control over a single cable to displays up to 328 feet 100 meters from the switcher Control options include automatic input selection front panel buttons and compatibility with IR RS...

Page 10: ...lid blue indicator represents the active input being used 2 VOLUME Displays the output audio level Refer to LED Indicators page 17 for more information 3 POWER Press this button to toggle between on and standby power states When in standby A V is muted When on A V muting will be disabled 4 Cursor Buttons Press and release these buttons to increase or decrease the audio output volume on the ANALOG ...

Page 11: ...ect an category cable CAT 5e or better from INPUT 1 and INPUT 2 to HDBaseT transmitters Connect an HDMI cable from INPUT 3 INPUT 4 and INPUT 5 to UHD HD HDMI sources 5 HDMI OUT Connect an HDMI cable from this port to an HD UHD display 6 AUDIO Connect an audio output device to this port using the included captive screw block Refer to Audio page 12 for information on wiring 7 HDBaseT OUT Connect a c...

Page 12: ...nce in audio signals Unbalanced output audio is not supported Audio 1 2 3 1 2 3 GND GND Connect the included 2 pin captive screw connector to the DC 48V power receptacle on the rear of the unit Insert the positive and negative leads from the power supply into the terminals of the 2 pin captive screw connector block as shown P O S W h i t e B l a c k N E G Power HDMI OUT NPUT 3 4 5 RS 232 RX TX HDB...

Page 13: ... AT UHD SW 5000ED using IP and reserving the RS 232 port for local display control 1 Use wire strippers to remove a portion of the cable jacket 2 Remove at least 3 16 5 mm of insulation from each of the wires 3 Insert the wires into correct terminal using the included 3 pin captive screw connector 4 Attach the 3 pin connector block to the RS 232 port on the AT UHD SW 5000ED GND RX TX ...

Page 14: ... meters 330 feet 100 meters CAT6a CAT6a CAT7 330 feet 100 meters 330 feet 100 meters IMPORTANT Stranded or patch cable is not recommended due to performance issues Sheilded cables are strongly recommended to minimize signal noise and interference Core Shielding CAT5e CAT6 CAT6a CAT7 Solid UTP unshielded N A STP sheilded 5 Connect an Ethernet cable from the LAN port to the Local Area Network LAN 6 ...

Page 15: ...rs AT HDVS 210U TX WP AT HDVS 200 TX HDBaseT HDMI HDBaseT HDMI PW HDM I INPU T DISPL AY v v AT H DVS 200 TX VOL HDM I IN 1 VGA IN AUD IO IN 1 2 VGA HDB aseT 2 HDB aseT 1 HDM I 3 HDM I 4 VOL UME HDM I 5 INPU T POW ER AT UH D S W 5 000 ED Audio Audio HDMI PC USB C HDMI LIN K US B C HD MI PW R RS 232 RX TX AT HD VS 21 0U TX W P LAN FW PWR LINK AT O ME R X11 ...

Page 16: ...e If the AT UHD SW 5000ED is unable to detect a DHCP server within 15 seconds then the unit will use a self assigned IP address within the range of 169 254 xxx xxx If this occurs connect the AT UHD SW 5000ED to a computer running Microsoft Windows and follow the procedure below 1 Click Start Settings Control Panel Network and Sharing Center 2 Click Change adapter settings 3 Right click on the adap...

Page 17: ...r Output volume level is approaching audio clipping Solid red Audio clipping POWER Solid blue Unit is powered and in normal operating mode A V muting is disabled Solid red Unit is powered and in standby mode In this mode A V will be muted Press the POWER button to place the unit in normal operating mode Off Unit is not powered Check the power supply and make sure it is securely fastened to the cap...

Page 18: ... Server page 38 The default username and password are listed below Username root Password Atlona 2 Click Network Setup in the menu bar 3 Locate the MAC address field as shown below This is the hardware address of the AT UHD SW 5000ED Getting the MAC Address MAC address Device Operation NOTE When a setting within the Network Settings page is being modified the background color will switch from whit...

Page 19: ... system administrator and obtain a available IP address If the AT UHD SW 5000ED is assigned an IP address which is already in use by another device it may cause either network issues and or the AT UHD SW 5000ED will be not accessible 1 Login to the web server Refer to Introduction to the Web Server page 38 The default username and password are listed below Username root Password Atlona 2 Click Net...

Page 20: ... be done through the web server see previous page or by using the front panel buttons as shown below 1 Verify that the AT UHD SW 5000ED is powered 2 Press and hold the INPUT button for 15 seconds then release the button HDMI OUT INPUT 3 4 5 2 1 LAN IR RS 232 IN S S RX TX OUT HDBaseT OUT DC 48V FW AUDIO L R HDBaseT 2 HDBaseT 1 HDMI 3 HDMI 4 VOLUME HDMI 5 INPUT POWER AT UHD SW 5000ED 3 The POWER but...

Page 21: ...onment the default Telnet port can be changed 1 Login to the web server Refer to Introduction to the Web Server page 38 The default username and password are listed below Username root Password Atlona 2 Click Network Setup in the menu bar 3 Locate the Telnet Port field and enter the desired port in the field Device Operation 4 Click Save Settings to commit changes Click Cancel to abort changes ...

Page 22: ...N to prompt for user credentials Set this button to OFF to bypass user credentials request Telnet Login Mode When a Telnet session is requested the AT UHD SW 5000ED provides the option to prompt for user credentials or bypass authentication before the Telnet session begins Prompting for credentials can be enabled or disabled When prompting for user credentials use the same login information requir...

Page 23: ...fault the AT UHD SW 5000ED is assgned a hostname which is constructed as follows SW52ED last six digits of MAC address For example a default hostname might look like this SW52ED 006154 This value can be changed to easily identify the AT UHD SW 5000ED within the Atlona Management System AMS or a network If using a custom hostname it must meet the hostname standards defined here https tools ietf org...

Page 24: ...menu bar 3 Click the Auto Switch drop down list and select On to enable auto switching Auto switching is disabled by default If auto switching is not desired select Off from the drop down list 4 Auto switching configuration is complete NOTE The AT UHD SW 5000ED retains the currently selected input even after the unit is powered off then powered on The AT UHD SW 5000ED provides auto switching capab...

Page 25: ... list and select On to enable auto switching Auto switching is disabled by default If auto switching is not desired select Off from the drop down list 4 Selection of the active input is complete 5 To select the input using the front panel buttons press and release the INPUT button to cycle through each of the available inputs on the unit Selecting the Input The active input can be selected from th...

Page 26: ...Username root Password Atlona 2 Click Settings in the menu bar 3 Click the Reset button next to Factory Default 4 The following message will be displayed at the top of the screen Click OK to continue with the factory default reset procedure Click Cancel to abort the process 5 Once the factory default process is complete the web server Login screen will be displayed 6 The factory reset process is c...

Page 27: ... hold the INPUT and POWER buttons for 15 seconds 3 The input indicator will switch to HDBaseT 1 Using the Front Panel HDMI OUT INPUT 3 4 5 2 1 LAN IR RS 232 IN S S RX TX OUT HDBaseT OUT DC 48V FW AUDIO L R HDBaseT 2 HDBaseT 1 HDMI 3 HDMI 4 VOLUME HDMI 5 INPUT POWER AT UHD SW 5000ED 4 Factory reset is complete ...

Page 28: ...ats Audio output is always downmixed to two channel stereo 1 Login to the web server Refer to Introduction to the Web Server page 38 The default username and password are listed below Username root Password Atlona 2 Click Settings in the menu bar 3 Under Audio Settings click and drag the Volume slider to adjust the audio output level The current output volume in decibels will be displayed in the V...

Page 29: ... below Username root Password Atlona 2 Click Settings in the menu bar 3 Locate the Audio Settings section 4 Click the drop down list for the desired output For example to mute the audio output on the ANALOG OUT port click the L R Audio Mute drop down list and select on To re enable the audio for that output select off from the drop down list Device Operation ...

Page 30: ...eb server Refer to Introduction to the Web Server page 38 The default username and password are listed below Username root Password Atlona 2 Click Config in the menu bar 3 Click the Password field and enter the current password 4 Under the New user name and password section enter the new password in the Password field 5 Verify the new password by entering it in the PW again field 6 Click the Save ...

Page 31: ...ername and password are listed below Username root Password Atlona 2 Click Config in the menu bar 3 Enter the desired username and password for the desired user field User 1 User 2 and User 3 4 Click Save Setting to commit changes 5 To login with the new username close the web session then enter the username and password on the Login page ...

Page 32: ...u bar a Click in the Username or Password field for the desired user and update the current information b Click Save Setting to commit changes Click Cancel to abort changes a Click Delete in the row next to the user to be deleted Note that no prompt will be provided to confirm the deletion of the desired user The username and password of a user can be changed using this method Editing Users Deleti...

Page 33: ...ital audio support ATL 1080P 3D 2CH 1920 x 1080p 60 Hz with 3D and two channel audio support ATL 1080P 3D Multi CH 1920 x 1080p 60 Hz with 3D and multichannel audio support ATL 1080P 3D DD 1920 x 1080p 60 Hz with 3D and Dolby Digital audio support ATL 720P 2CH 1280 x 720p 60 Hz with two channel audio support ATL 720P DD 1280 x 720p 60 Hz with Dolby Digital audio support ATL 1280x800 RGB 2CH 1280 x...

Page 34: ...op down list next to the port that is connected to the display device and select the desired EDID preset For example if the HDMI IN 3 port is connected to a display click the Input 3 drop down list and select the EDID 5 EDID preset selection is complete ...

Page 35: ...20x1080p at 60Hz 16 9 Modeline 1920x1080 148 500 1920 2008 2052 2200 1080 1084 1089 1125 hsync vsync Detailed timing 2 1920x1080p at 50Hz 16 9 Modeline 1920x1080 148 500 1920 2448 2492 2640 1080 1084 1089 1125 hsync vsync Detailed timing 3 1280x720p at 60Hz 16 9 Modeline 1280x720 74 250 1280 1390 1430 1650 720 725 730 750 hsync vsync Detailed timing 4 1280x720p at 50Hz 16 9 Modeline 1280x720 74 25...

Page 36: ...ed in MEM_1 6 The saved EDID will appear next to the memory location as shown below 7 Click any of the Input drop down list boxes Note that the stored EDID appears as an available EDID preset for each available input on the AT UHD SW 5000ED 8 The EDID storing procedure is completed Saved EDID NOTE Once an EDID is written to a memory location it can be overwritten with a different EDID when desired...

Page 37: ... Login to the web server Refer to Introduction to the Web Server page 38 The default username and password are listed below Username root Password Atlona 2 Click EDID in the menu bar 3 Locate the HDCP Settings section 4 Click the drop down list next to the desired input For example clicking the drop down list next to Input 2 and selecting Noncompliant will instruct the source device to send non HD...

Page 38: ...LAN port on the AT UHD SW 5000ED and the network 2 Launch a web browser and enter the IP address of the unit If the default static IP address is being used enter 192 168 1 254 3 The AT UHD SW 5000ED Login page will be displayed Introduction to the Web Server 4 Enter the username and password in the Username and Password fields The default username and password are listed below Username root Passwo...

Page 39: ...s running Always make sure to check the AT UHD SW 5000ED product page on the Atlona web site for the latest version of firmware On Time h m Displays how long the system has been powered since the last reboot reset Active Input The currently selected active input Signal Type The type of input signal Video Format The input resolution of the source device Aspect Aspect ratio of the input signal Color...

Page 40: ...54 Subnet Enter the subnet mask of the AT UHD SW 5000ED in this field This field will only be available when DHCP is set to OFF Gateway Enter the gateway router IP address in this field This field will only be available when DHCP is set to OFF Telnet Port Enter the desired Telnet port for Telnet sessions in this field The default port is 23 Refer to Changing the Telnet Port page 21 for more inform...

Page 41: ...efer to Resetting to Factory Defaults page 26 for more information Source Click this drop down list to select the desired input Available inputs are Input 1 through Input 5 Volume Click and drag this slider to adjust the output volume Output volume is measured in decibels dB and ranges from 80 to 15 dB The default setting is 0 dB HDMI Audio Mute Click this drop down list to control HDMI audio outp...

Page 42: ...ettings for both local and HDBaseT RS 232 control Username old This field cannot be changed root is the administrator user Password old Enter the current password for the root username in this field The default password is Atlona Username new Enter the new username in this field Password new Enter the new password in this field PW again Verify the new password by retyping it in this field User 1 U...

Page 43: ...wing the client to detect the end of a character stream The following options are available 1 or 2 System Sets the RS 232 port settings and used for local control by a third party control system Output2 If the AT UHD SW 5000ED is connected to a device such as the AT UHD EX 100CE RX PSE the drop down list can be set to the baud rate of the HDBaseT RS 232 settings on the corresponding device If the ...

Page 44: ...st displays In addition eight memory locations are available for storing captured EDID data If an EDID is stored in a memory location it will also be added to the list available EDID selections EDID Page This page provides controls for selecting and storing EDID data Refer to EDID Management page 33 for more information EDID listing STD ATL 2160P 2CH ATL 1080P 2CH ATL 2160P Multi CH ATL 1080P Mult...

Page 45: ... is detected However there may be applications where sending HDCP content is not desired Setting the port to the OFF position will instruct the source to send non HDCP content to the display Note that not all sources have this capability NOTE Setting this feature to OFF for any source does not provide decryption of HDCP content to non HDCP compliant sink devices Sources such as Mac computers and t...

Page 46: ...me Mute Click this drop down list to select the control protocol for the Volume muting buttons on the front panel Available options are Audio Out RS 232 or IP Setting Description Audio Out Volume and mute buttons will control the volume output of the AT UHD SW 5000ED RS 232 Volume Mute buttons will send RS 232 commands over HDBaseT to compatible receivers and displays IP Volume Mute buttons will s...

Page 47: ...mand to power off the display is sent when an A V signal is no longer present The default value is 15 seconds Available values are 15 seconds to 15 minutes Display Warm Up Timer Click this drop down list to select the display warm up time interval Available values are 10 to 300 seconds The default value is 10 seconds Control Type Click this drop down to select the control type Available settings a...

Page 48: ...ields will need to be populated with the required login credentials IP Address Enter the IP address of the device to be controlled Port Enter the port in this field Username This field is only required if IP Mode is set to Login Enter the username in this field Password This field is only required if IP Mode is set to Login Enter the required password in this field ASCII Hex Click these radio butt...

Page 49: ...mple below an AT HDVS 210U TX WP is connected to INPUT 2 on the AT UHD SW 5000ED If the transmitter is connected to the Local Area Network LAN then the IP address will be displayed as a hyperlink Clicking on the IP address will open a new browser window with the login page of the device Refresh Click this button to refresh the HDBaseT link on the associated input This button will only be displayed...

Page 50: ...rmware Choose File Click this button to select the firmware file to be uploaded to the AT UHD SW 5000ED Note that this button is available for both the master firmware and Valens chip update Upload Click this button to begin the firmware update process Note that this button is available for both the master firmware and Valens chip update ...

Page 51: ...Management Interfaces HDBT Page This page provides management for updating the AT UHD SW 5000ED firmware HDBT Zone Click this drop down list to select the output channel ZONE OUT to test Refer to HDBaseT Testing page 55 for more information ...

Page 52: ...se to the location of the firmware file select it and click the Open button AT UHD SW 5000ED Firmware file Computer on the same network as the AT UHD SW 5000ED Choose File button 6 Click the Upload button under the Firmware Update section 7 A progress bar will be displayed during the update process After the update is complete and if a restart is required the web server will display a prompt 8 The...

Page 53: ...er desktop 2 Disconnect power from the AT UHD SW 5000ED 3 Connect the USB A to USB mini B cable between the computer and the FW port on the AT UHD SW 5000ED AT UHD SW 5000ED Firmware file Computer with a USB port USB A to USB mini B cable 4 Simultaneously press and hold down the INPUT button on the front panel while connecting the power supply to the AT UHD SW 5000ED Continue to hold down the INPU...

Page 54: ...f any are present 8 Drag and drop the firmware file to the drive 9 After the file has been copied disconnect the USB cable from both the computer and the AT UHD SW 5000ED 10 The firmware update process is complete and the AT UHD SW 5000ED is now ready for use Appendix ...

Page 55: ... Click HDBT in the top menu bar 3 Click the HDBT Zone drop down list and select the desired zone to test Before testing a zone make sure that an category cable is connected between the HDBaseT port INPUT OUTPUT and a compatible transmitter receiver 4 Click the Start button to begin testing the selected channel If the HDBaseT link integrity is good then all tests will display as Pass If any part of...

Page 56: ...re screws on the sides of the unit to attach the mounting brackets 1 Attach the included small rack ear to one side of the AT UHD SW 5000ED using the included screws 2 Attach the included longer rack ear to the opposite side of the AT UHD SW 5000ED using the included screws HDBaseT 1 HDBaseT 2 HDMI 3 HDMI 4 HDMI 5 VOLUME AT UHD SW 5000ED POWER INPUT Single Unit Rack Installation ...

Page 57: ...0 E D P O W E R IN P U T H D B a se T 1 H D B a se T 2 H D M I 3 H D M I 4 H D M I 5 V O L U M E A T U H D S W 5 0 0 0 E D P O W E R IN P U T U S B C D P H D M I 3 H D M I 4 B Y O D D I S P L A Y I N P U T A T U H D S W 5 1 0 W I P P O W E R Countersink bevel PWR VOL LEVEL AUDIO AMPLIFIER FW SIGNAL ANALO G IN NET AUDIO DEVICE ID GAINTM H D B a se T 1 H D B a se T 2 H D M I 3 H D M I 4 H D M I 5 V ...

Page 58: ...ar holes on each mounting plate If using a drywall surface a 6 drywall screw is recommended Mounting screws are not included NOTE The unit can also be mounted under a flat surface such as a table by turning the unit upside down Appendix PWR VOL LEVEL AUDIO AMPLIFIER FW SIGNAL ANALO G IN NET AUDIO DEVICE ID GAINTM H D B a se T 1 H D B a se T 2 H D M I 3 H D M I 4 H D M I 5 V O L U M E A T U H D S W...

Page 59: ...red input 5 Audio Vol Vol Mute Press the Vol button to increase the output volume level or press the Vol button to decrease the output volume Press the Mute button to mute the audio output 1 2 5 3 4 IMPORTANT The AT SW R1 IR remote can be used to control the AT UHD SW 5000ED from a maximum distance of 15 feet 4 5 meters Exceeding this distance may result in unreliable behavior In addition environm...

Page 60: ...0 38400 57600 115200 IP Protocols HTTPS Telnet mDNS Modes DHCP Static selectable through front panel and web server CEC Support Yes Video Signal Type HDMI HDCP 1 4 Pixel Clock 300MHz UHD HD SD 4096 2160 60 1 50 1 30 25 24Hz 3840 2160 60 1 50 1 30 25 24Hz 2048x1080p 1920x1080p 60 59 94 50 30 29 97 25 24 23 98Hz 1920x1080i 60 59 94 50Hz 1280x720p 60 59 94 50Hz 720x576p 720x576i 640x480p 640x480i VES...

Page 61: ... 66 Buttons and Indicators Buttons POWER UP DOWN INPUT 4 Momentary tact type Indicators HDBaseT 1 HDBaseT 2 HDMI 3 HDMI 5 VOLUME 5 LED blue 9 LED green amber red Certification Device CE FCC Power Supply CE FCC cULus RoHS Connectors HDMI IN 3 Type A 19 pin female HDMI OUT 1 Type A 19 pin female HDBaseT IN 2 RJ45 HDBaseT OUT 1 RJ45 LAN 1 RJ45 10 100 Mbps AUDIO OUT 1 5 pin captive screw balanced unba...

Page 62: ...Toll free US International atlona com 877 536 3976 41 43 508 4321 35249 R2 ...

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