Panasonic WV-SP500 Series User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SW550 Series

WV-SP500 Series

WV-SW559

WV-SP509

(Lens is optional for WV-SP509.)

This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E) and
WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E).

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for WV-SP500 Series

Page 1: ...manual covers the models WV SW550 Series WV SW559 WV SW558 WV SW559E WV SW558E and WV SP500 Series WV SP509 WV SP508 WV SP509E WV SP508E Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...8 The functions with this notation are available when using the model WV SW558 SP509 SP509 The functions with this notation are available when using the model WV SP509 SP508 SP508 The functions with this notation are available when using the model WV SP508 Trademarks and registered trademarks Microsoft Windows Windows Vista Windows Media Internet Explorer ActiveX and DirectX are either registered ...

Page 3: ...ge is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should...

Page 4: ...Playback of images on the SD memory card WV SW559 WV SP509 34 7 1 About the playback page 35 7 2 Download the images When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 37 8 About the network security 39 8 1 Equipped security functions 39 9 Display the setup menu from a PC 40 9 1 How to display the setup menu 40 9 2 How to operate the setup menu 42 9 3 About the setup me...

Page 5: ...gure the alarm settings Alarm 108 13 1 Configure the settings relating to the alarm action Alarm 108 13 2 Configure the settings relating to the alarm image Alarm 109 13 3 Configure the settings relating to H 264 recording Alarm WV SW559 WV SP509 111 13 4 Configure the settings relating to the alarm output terminal Alarm 112 13 5 Change the AUX name Alarm 113 13 6 Configure the VMD settings VMD ar...

Page 6: ...163 17 4 4 Checking the information registered for the Viewnetcam com service 164 17 4 5 When using Dynamic DNS Update 164 17 4 6 When using Dynamic DNS Update DHCP 165 17 5 Configure the settings relating to SNMP SNMP 165 17 6 Configure the settings relating to the FTP periodic image transmission FTP img trans 166 17 7 Configure the schedule settings of the FTP periodic image transmission FTP img...

Page 7: ...v6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the...

Page 8: ...y accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When On is selected for H 264 transmiss...

Page 9: ...a pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 is selected for Image capture mode max 30fps When 3 mega pixel 4 3 is selected for Image capture mode max 15fps Operating Instructions 9 1 Monitor images on a PC ...

Page 10: ...e button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 78 2 button The letter 2 will turn green and images in the main area will be displayed in accordance with the setting of H 264...

Page 11: ...only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 74 2 button Images in the main area will be displayed in accordance with the setting for Quality2 of Image quality setting page 74 Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera View...

Page 12: ...d in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When right clicking on the displayed image the pop up menu will be displayed It is possible to save the image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note For the case of usin...

Page 13: ...splayed according to the settings configured for Time display format and Date time display format page 47 Note When operated by a lower access level user images displayed on the screen may be changed temporarily This does not affect operation of the camera Depending on the PC in use screen tearing may occur when the shooing scene drastically changes due to the GDI restrictions of the OS A phenomen...

Page 14: ... areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Sequence display using the cropping function A B C A B C A B C 14 Operating Instructions 1 Monitor images on a PC ...

Page 15: ...Note The cropping function can be used only when 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode Operating Instructions 15 1 Monitor images on a PC ...

Page 16: ...the supported software Only JPEG images can be displayed on a multi screen Audio will not be heard When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to ...

Page 17: ...ance the security change the password for the user admin page 125 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When 3 mega pixel 4 3 is selected for Image capture mode images cannot be monitored on a cellular phone Select 2 mega pixel 16 9 1 3 mega pixel 16 9 or 1 3 mega pixel 4 3 for Image capture mode to monitor images Note It ...

Page 18: ...320x180 default and 640x360 C Image quality control It is possible to change the image quality between Quality1 and Quality2 page 74 D AUX control 2 Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 108 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control W...

Page 19: ...Internet and monitor images MJPEG only from the camera on the screen of the mobile terminal It is also possible to refresh images to display the latest image The compatible mobile terminals are shown as follows As of December 2011 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals Only JPEG images can be viewed from standard Android mobile terminal browsers For further information ...

Page 20: ...splays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area B 20 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 21: ... changed by selecting a resolution setting from the buttons Image capture mode 2 mega pixel 16 9 images Changes the image capture size between 320x180 and 640x360 default 1 3 mega pixel 16 9 images Changes the image capture size between 320x180 640x360 default and 1280x720 1 3 mega pixel 4 3 images Changes the image capture size between 320x240 640x480 default and 1280x960 Operating Instructions 2...

Page 22: ...e even if the resolution setting has been changed AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons 22 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 23: ...ator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 74 may sometimes solve this problem Depending on the mo...

Page 24: ...be copied onto the PC page 58 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 10 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 50 4 C...

Page 25: ...rectory structure of drive B page 193 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 25 3 Record images on the SD memory card manually WV SW559 WV SP509 ...

Page 26: ...e at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 112 Save images on the SD memory card SW559 S...

Page 27: ...age page 118 and the Mail tab of the Server page page 130 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is...

Page 28: ...t reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic image transmission Images can be transmitted at a designated int...

Page 29: ...ry card tab of the Basic page page 50 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 167 and FTP error for Save trigger page 53 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the c...

Page 30: ... filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 67 respectively 1 Display the Live page page 7 30 Operatin...

Page 31: ...ot use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed When H 264 1 or H 264 2 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Operating Instructions...

Page 32: ... button to display the next page of the log list Note When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button...

Page 33: ...y images are saved on an SD memory card complete deletion may take several hours For example to delete 1 GB of JPEG images approx 1 hour may be needed In such a case format the SD memory card Be aware that formatting the SD memory card causes all the images to be deleted page 56 In the process of the deletion only logs will be saved and it is impossible to save images newly Do not turn off the pow...

Page 34: ...es are saved on the SD memory card it may take time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 1280x960 or 2048x1536 the images will be displayed in VGA size on the Playback page When 16 9 is selected for the aspect ratio images will be displayed in an image capture size of 640x360 even 320x180 1280x720 or 1920x1080 is selected There...

Page 35: ... image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is relea...

Page 36: ...lick the OK button All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the...

Page 37: ...a recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time date on the log list window page 30 The message window will be displayed to ask if it is OK to start download Operating Instructions 37 7 Playback of images on the SD memory card WV SW559 WV ...

Page 38: ... button is clicked after the download is started it may take time to cancel the download Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player 1 However we are not liable for performance relatin...

Page 39: ... access to cameras using the HTTPS function page 143 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the H...

Page 40: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 40 Operating Instructions 9 Display the set...

Page 41: ... The setup menu will be displayed Refer to page 44 for further information about this menu Operating Instructions 41 9 Display the setup menu from a PC ...

Page 42: ...window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Example A C B D 4...

Page 43: ...ield A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 43 9 Display the setup menu from a PC ...

Page 44: ...o image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page page 73 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 106 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action ...

Page 45: ...and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 135 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 171 Maintenance button Displays the Maintenance page System log check firmware upgrade status check and i...

Page 46: ...Basic page page 40 page 42 The settings such as the camera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of characters 0 20 characters Unavailable characters Default Varies as follows depending on the model in...

Page 47: ...daylight saving time Configure this setting if the summer time daylight saving time is applied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Out Does not apply summer time Auto Applies summer time in accordance with the settings for Start time date and End time date month week day of the week time Def...

Page 48: ...cator AF indicator SW559 SW559 SD memory card error indicator ABF indicator SP509 SP509 AF indicator SW558 SW558 ABF indicator SP508 SP508 Default On Note Link indicator orange This indicator will light when communication with the connected device is available Access indicator green This indicator will light when accessing a network SD memory card error indicator AF indicator red SW559 SW559 Light...

Page 49: ... this camera On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from the camera Default On IMPORTANT It is impossible to display images and to receive transmit audio between the camera and the PC when the viewer software Network Camera View 4S is not installed on the PC The number of the viewer software installations can be checked on the Upgr...

Page 50: ... card SD memory card WV SW559 WV SP509 Click the SD memory card tab on the Basic page page 40 page 42 The settings relating to the SD memory card can be configured on this page 50 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 51: ...SD memory card SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Operating Instructions 51 10 Configure the basic settings of the camera Basic ...

Page 52: ...ecome impossible to transmit images with the settings of H 264 1 When H 264 2 is selected it will become impossible to transmit images with the settings of H 264 2 When H 264 1 is selected the settings for H 264 1 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 recording When H 264 2 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image Aud...

Page 53: ...r Select a trigger to save images on the SD memory card from the following FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for JPEG images Alarm input Saves images at an alarm occurrence Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule page 171 Available only f...

Page 54: ...igger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Image saving interval Number of images to be saved Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Default...

Page 55: ... 1 1280x720 640x360 320x180 H 264 2 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode H 264 1 1280x960 VGA QVGA H 264 2 VGA QVGA When 3 mega pixel 4 3 is selected for Image capture mode H 264 1 1280x960 fix Recording priority Select Constant bit rate or Frame rate for the H 264 recording mode Constant bit rate H 264 images will be recorded with the bit rate selected for Ma...

Page 56: ... on a notification mail will be sent to the registered addresses when the SD memory card becomes full page 118 page 119 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 50 and Off for FTP periodic image transmission on the FTP img trans tab of...

Page 57: ...r formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 1 GB 2 GB except miniSD card and microSD card Use a SD memory card formatted compliant with the SD memory ...

Page 58: ... server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logg...

Page 59: ...83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 1 GB 700 900 1 100 1 300 1 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41...

Page 60: ... 2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 1 GB 4 200 5...

Page 61: ...0 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1 GB 5 00...

Page 62: ...2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 2...

Page 63: ...10 000 14 000 16 000 18 000 20 000 1 GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 G...

Page 64: ... 000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 ...

Page 65: ...00 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 66: ... 28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 67: ...lected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of characters 3 128 characters Available ch...

Page 68: ... the destination folder in the same manner as for Alarm IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 166 Note When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable When 3 mega pixel 4 3 is selected for Image capture ...

Page 69: ...e the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Imag...

Page 70: ...r images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when ...

Page 71: ... images on the SD memory card it is necessary to copy them onto the PC first page 58 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 58 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not...

Page 72: ...saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images o...

Page 73: ...ings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 91 privacy zone page 98 VMD area page 114 VIQS area page 99 Cropping outlines page 13 Note The other i PRO series products do not support the aspect ratio of 16 9 unless otherwise stated As of December 2011 When On is selected for VIQS and the setting value for th...

Page 74: ...n asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the specified time by lowering the resolutio...

Page 75: ...mages for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files attached to alarm mails and SD memory recording Note When the resolution is 2048x1536 Quality1 is fixed Operating Instructions 75 11 Configure the settings relating to images and audio Image Audio ...

Page 76: ...gure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 40 page 42 76 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 77: ... image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 74 for the settings relating to JPEG images Operating Instructions 77 11 Configure the settings relating to images and audio Image Audio ...

Page 78: ...s possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission On H 264 images and audio will be transmitted using the HTTP port Refer to page 138 for further information about the HTTP port number settings Off H 264 images and audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be ...

Page 79: ... Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps 8192kbps 10240kbps 12288kbps 14336kbps Default H 264 1 4096kbps H 264 2 1536kbps The range of bit rates that can be configured for H 264 bit rates differs dep...

Page 80: ...se Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port1 Image 1 SW559 SW559 SP509 SP509 Unicast port 1 SW558 SW558 SP508...

Page 81: ...ult On 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type 11 4 Configure the settings relating to the cropping function JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 40 page 42 Cropping Select whether or not to tr...

Page 82: ...ms that are configured in cropping use the same cropping area as the Cropping display Therefore if the cropping outline is changed the cropping area of streams configured in cropping are changed according to the settings of the cropping outline Sequence Using a maximum of 4 cropping outlines determine whether or not to operate the sequence from the following settings The sequence operates in the o...

Page 83: ...e mode setting is changed Make sure to check the cropping outline after changing the Image capture mode setting The alignment of the cropping outline displayed during configuration might be slightly changed after the Set button is clicked Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio ...

Page 84: ... to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 85 Focus SW559 SW559 SW558 SW558 Click the Setup button to display the setup menu that can configure the settings relating to focus The setup menu will be displayed in a newly opened window page 95 Back focus SP509 SP509 SP508 SP508 Click the Setup but...

Page 85: ...yed page 101 Lens distortion compensation Click the Setup button to display the setup menu that can configure the settings relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 102 11 5 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page p...

Page 86: ... values will be applied to the currently displayed image on the Image quality tab Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function 86 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 87: ...r areas to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Face S...

Page 88: ... Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 91 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooti...

Page 89: ...olor mode is selected On The black white mode is selected Auto1 Normal The camera automatically switches between the color mode and the black white mode in accordance with picture brightness luminance The black white mode will automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable whe...

Page 90: ... where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the Set button ...

Page 91: ...the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 5 2 Set mask areas Whe...

Page 92: ...1 Display the Image adjust setup menu page 84 92 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 93: ...tart button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio ...

Page 94: ...splayed on the Image quality tab will disappear IMPORTANT The mask area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting Note When the Reset button is clicked masking for all the masked areas will be canceled 94 Operating Instructions 11 Configure the settings relating to images and au...

Page 95: ...tton Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the focus function automatically and corrects out of focus when switching between color and black white images Preset Performs the preset movement to ...

Page 96: ...ide Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the back focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the back focus function automatically and corrects out of focus when switching between color and black white images Preset Performs t...

Page 97: ...n to adjust the horizontal and vertical positions of the image after zooming IMPORTANT The extra zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 91 privacy zone page 98 VMD area page 114 VIQS area page 99 To prevent this perform the setting for the extra zoom function before other settings When u...

Page 98: ...ll be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zones Default Off Note Set the privacy zone larger than the size of an object to be hidden Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone ...

Page 99: ...e quality of other areas The VIQS setting is available only for H 264 images Up to 2 VIQS areas can be set When checking the images after configuring the VIQS setting display the H 264 images on the Live page Delete Deletes the VIQS area Click Set to delete the VIQS area VIQS H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images Defau...

Page 100: ... the JPEG H 264 Image capture mode setting is changed Make sure to check the VIQS setting after changing the Image capture mode setting Note Refer to page 101 for setting procedure of the VIQS area 100 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 101: ...he corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT No setting contents are determined unless the Set button is clicked To check the window after VIQS setting...

Page 102: ...Audio page page 84 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Note The lens distortion compensation function is disabled when the extra zoom function is being used Set Extra zoom to x1 0 102 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 103: ...e synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note Howling may be...

Page 104: ...o is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio is input to th...

Page 105: ...ber on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 76 When Off is selected for H 264 transmission page 76 or when Unicast port AUTO or Multicast...

Page 106: ... the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 106 Operating Instructions 12 Configure the multi screen settin...

Page 107: ...sary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Note When selecting a 16 split screen some characters of the cam...

Page 108: ... information about the settings relating to the alarm images and the alarm output terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms Black white input SW559 SW559 SP509 SP509 Receives the black white switchover input When the input is set to On the black white mode is activated Default Off Terminal 2 Determine how to use terminal 2 Off Not used Alarm...

Page 109: ...anasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Originating port number Select a port number to be used to receive the command alarm Available range 1 65535 Default 8181 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 554 995 10669 10670...

Page 110: ... File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 32 characters Unavailable characters Post alarm Transmission interval Select the transmission interval for the alarm image transmission to the FTP server...

Page 111: ...only be used when it is saved to the SD memory card Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 page 74 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon...

Page 112: ... is required to select Use for SD memory card on the SD memory card tab In addition it is required to select H 264 1 or H 264 2 for Recording format page 50 13 4 Configure the settings relating to the alarm output terminal Alarm Click the Alarm tab on the Alarm page page 40 page 42 The settings relating to the alarm output terminal can be configured in this section Alarm output terminal setup Alar...

Page 113: ...When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output type select an alarm output terminal duration from the following Available range 1 120s Default 1s 13 5 Change the AUX name Alarm Click the Alarm tab on the Alarm page page 40 page 42 The names of AUX Open and Close on the Live page ...

Page 114: ...an alarm IMPORTANT The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of ...

Page 115: ...e order of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of ...

Page 116: ...en On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed Page 119 VMD information addition Information addition Select On or Off to determine whether or not to add VMD info...

Page 117: ...y and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after s...

Page 118: ...perform the mail notification page 130 Mail notification Mail server When Mail server is clicked the Mail tab of the Server page will be displayed page 130 Mail notification Select On or Off to determine whether or not to provide notification by e mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm SW559 SW559 SP509 ...

Page 119: ...mory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination address Enter the destination address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective to the desired addres...

Page 120: ...e SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination addresses in order to IP address 1 first to IP address 8 last Additional alarm area data VMD Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On Off Defau...

Page 121: ...ning capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination address Enter the destination address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination address click the Delete button respective to the desired desti...

Page 122: ... Click the XML notification tab on the Advanced func page The settings relating to the XML notification can be configured in this section The XML notification notifies the server of face detection information in XML format XML notification XML notification Select On or Off to determine whether or not to notify face detection information using XML Default Off Notification data Select the type of da...

Page 123: ...lready in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 995 10669 10670 Destination path name Configure the settings for the destination directory to be used for the XML notification Available characters Alphanumeric characters the period the underscore _ the hyphen the slash and the colon User name Enter a user name Available number of characters 0 32 characters Unavailable characters Defaul...

Page 124: ...e attached and the test frame will be displayed on the image of this page Off Information about the face detection frame will not be attached No face detection frame will be displayed on the image of this page Default Off XML notification The destination settings of the face detection information can be configured When clicking XML notification the XML notification tab will be displayed page 122 1...

Page 125: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 126: ...e user from the following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of...

Page 127: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 125 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 128: ... transmitted H 264 2 H 264 2 images will be transmitted Default JPEG Note When H 264 1 is selected with Recording format of the SD memory card because H 264 1 images are not transferred images are not transmitted with priority stream In the same manner when H 264 2 is selected with Recording format of the SD memory card because H 264 2 images are not transferred images are not transmitted with pri...

Page 129: ...hen 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 VGA QVGA Default 1920x1080 Note When 3 mega pixel 4 3 is selected for Image capture mode Priority stream cannot be used Operating Instructions 129 15 Configure the ...

Page 130: ...ter the IP address or the host name of the SMTP server used to send e mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which e mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in use 20 21 ...

Page 131: ...ministrator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters Sender s mail address Enter the mail address of a sender The entered mail address will be displayed in the From sender line of the sent mails Availa...

Page 132: ... characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode Select Passive or Active for the FTP mode Normally select Passive When it is impossible to c...

Page 133: ... The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP or Auto AutoIP for Network Settings on the Network tab of the Network page page 135 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server ...

Page 134: ...l 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London 134 Operating Instructions 16 Configure the settings of the servers Server ...

Page 135: ...FTP img trans tab 17 1 Configure the network settings Network Click the Network tab on the Network page page 40 page 42 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using D...

Page 136: ...toIP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Static 136 Operating Instructions...

Page 137: ... server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Manual Primary server address...

Page 138: ...with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 Mbps full duplex 10M Half 10 Mbps half duplex Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol It is recommen...

Page 139: ...ess the camera via the Internet in the 21 Troubleshooting section page 183 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista or Windows 7 of the PC When creating the shortcut select On To use the shortcut function to the camera enable the UPnP function on the PC in advance Default Off Note To display ...

Page 140: ...d displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issued by CA and click the Execute button If the server certificate is already installed the file name of the installed server certificate will be displayed CA Certificate Information Displays the infor...

Page 141: ...8kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 103 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function de...

Page 142: ...s translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Ad...

Page 143: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 144 Generation of the self signed certificate page 14...

Page 144: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 145: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 146: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 147: ...o button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the ce...

Page 148: ...ates the CSR file in the PEM format 17 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 149: ...r certificate can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1...

Page 150: ...splayed When the security alert window is displayed install the security certificate page 151 page 157 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 17 3 1 Install the security ...

Page 151: ... Explorer 9 When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended Enter the user name and...

Page 152: ...3 Click Certificate Error over the URL and click View certificates 152 Operating Instructions 17 Configuring the network settings Network ...

Page 153: ...not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator Operating Instructions 153 17 Configuring the network settings Network ...

Page 154: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse 154 Operating Instructions 17 Configuring the network settings Network ...

Page 155: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 155 17 Configuring the network settings Network ...

Page 156: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 156 Operating Instructions 17 Configuring the network settings Network ...

Page 157: ...er When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status Operating Instructions 157 17 Configuring the network settings Network ...

Page 158: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard 158 Operating Instructions 17 Configuring the network settings Network ...

Page 159: ...5 Click Finish Operating Instructions 159 17 Configuring the network settings Network ...

Page 160: ...ry to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services Refer to the DDNS service providers for the selection and configuration of the DDNS se...

Page 161: ...cted provider In this service global addresses are static not changed 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service A C A B E D D B C E A DNS server B Internet C Provider D Viewnetcam com service server E Remote site Global address is changed The contracted provider allocates a global address to the router or the camera The global address is not static but dynamic ...

Page 162: ...r or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether or ...

Page 163: ...ot displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL set at the time of registration can be used for camera access However thi...

Page 164: ...ss interval 17 4 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 176 17 4 5 When using Dynamic DNS Update Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available ch...

Page 165: ...the SNMP tab on the Network page page 40 page 42 The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SN...

Page 166: ...68 for descriptions of how to configure schedules of image transmission IMPORTANT Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or period When On is selected for both of the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over t...

Page 167: ... File name only When Name w o time date is selected the file will be overwritten each time a file is newly transmitted Available number of characters 1 32 characters Unavailable characters Default None blank Note When Name w time date is selected the file name will be Entered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission ...

Page 168: ...further information about the settings relating to the FTP periodic image transmission 17 7 1 How to set the schedules 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24...

Page 169: ...eting the settings The result will be displayed at the bottom of the window 17 7 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 169 17 Configuring the network settings Network ...

Page 170: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 170 Operating Instructions 17 Configuring the network settings Network ...

Page 171: ...cified schedule VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule SW559 SW559 SP509 SP509 The Schedule page has only the Schedule tab Operating Instructions 171 18 Configure the settings relating to the...

Page 172: ... action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 172 Operating Instructions 18 Configure the settings relating to the schedules Schedule ...

Page 173: ... 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 50 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after completing the settings The result will be ...

Page 174: ...e system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed SW559 SW559 SP509 SP509 Previous 100 When clicking Previous 100 ...

Page 175: ...for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note Note that the settings cannot be restored after an initialization is operated 4 Click the Execute button The...

Page 176: ...e firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time date The viewer software used on each PC should be licensed individually Refer to your deale...

Page 177: ...settings Click the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 3 minutes after the initialization Reset to ...

Page 178: ... minutes after turning on the power SW559 SW559 SP509 SP509 The notification function allows users to provide the notification of the error to the specified destination mail address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card insertion occurs page 118 page 119 178 Operating Instructions 19 Maintenance of the camera...

Page 179: ... The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the mail function Check if the mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the FTP se...

Page 180: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 181: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 182: ...ion may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator 182 Operating Instructions...

Page 183: ...ong IP address Check the connection as follows With the Windows command prompt ping IP address of the camera If there is reply from the camera the connection is normal If not proceed either of the following Reboot the camera and change the IP address by using the Panasonic IP Setting Software within 20 minutes after the restart Reboot the camera while holding the INITIAL SET button on the camera T...

Page 184: ...nter the port number 150 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check that the settings are correct Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv...

Page 185: ...ssword changed While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed each time the screen is changed or refreshed Have you changed the Authentication setting When the Authentication setting has been changed close the web browser and then access the camera again It takes time to ...

Page 186: ...ttps It is also necessary to enter the port number 150 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Explorer from Tools select Internet Options and configure the cookies setting in the Privacy tab User registration for the Viewnetcam com service fails Is the re...

Page 187: ...rnet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 7 0 Internet Explorer 8 0 or Internet Explorer 9 0 Click the Settings button in the Browsing history section on the General tab and then select Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Setti...

Page 188: ... Is KB KB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 56 Is any recognition error received when the Diag of Mail notification or Panasonic alarm protocol is used Format the SD memory card 56 118 119 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life ...

Page 189: ...oads select Enable for Automatic prompting for file downloads except Internet Explorer 9 0 Click the OK button The warning window will be displayed Click the Yes button Images are not displayed or not refreshed smoothly Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Dele...

Page 190: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 191: ... Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add o...

Page 192: ...xplorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not f...

Page 193: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_11010101230000 jpg Image captured at the alarm occurrence Ex img_1101010123000001 jpg Image saved manually Ex img_1101010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_111224193826_A mp4 Video that was started to be recorded on December 24 2011 19 38 26 Video saved manu...

Page 194: ...194 Operating Instructions Notes ...

Page 195: ...Operating Instructions 195 Notes ...

Page 196: ...asonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg F R Germany Panasonic System Networks Co Ltd 2012 PGQP1047YA C0112 10...

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