Printer Error Messages
Problem Solving
101
Printer Error Messages
If the problem still exists after following the instructions in this table, call your
service support and report the problem.
Message
Possible Cause
Action
010-317 CALL FOR
SERVICE
There may be an
electrical problem.
Call your service support and report
the code displayed in the message.
BLACK TONER
LOW
The Black Toner
Cartridge is low.
When prompted, replace the Black
Toner Cartridge.
CHECK LOADING
OF [PAPER TRAY]
IN USE
The input document size
does not match the size
of the paper in the
selected tray.
Select Auto Tray.
Adjust the Paper Tray Width Guide.
CLEAR JAM IN
AREA 1
There is a paper jam in
Area 1.
Refer to the
Area 1 Jam Clearance
procedure in this chapter.
CLEAR JAM IN
AREA 2
There is a paper jam in
Area 2.
Refer to the
Area 2 Jam Clearance
procedure in this chapter.
CLEAR JAM IN
AREA 3
There is a paper jam in
Area 3.
Refer to the
Area 3 Jam Clearance
procedure in this chapter.
CLEAR JAM IN
AREA 4
There is a paper jam in
Area 4.
Refer to the
Area 4 Jam Clearance
procedure in this chapter.
CLEAR JAM IN
AREA 5
There is a paper jam in
Area 5.
Refer to the
Area 5 Jam Clearance
procedure in this chapter.
CLEAR JAM IN
AREA 6
There is a paper jam in
Area 6.
Refer to the
Area 6 Jam Clearance
procedure in this chapter.
CLEAR JAM IN
DUPLEX UNIT/KIT
There is a paper jam in
the Duplex Unit/Kit.
Refer to the
Duplex Unit/Kit Jam
Clearance
procedure in this chapter.
CLOSE AREA 1
The Area 1 Access
Cover is open.
Close the Area 1 Access Cover.
CLOSE AREA 2
The Area 2 Access
Cover is open.
Close the Area 2 Access Cover.
CLOSE AREA 3
The Area 3 Access
Cover is open.
Close the Area 3 Access Cover.
CLOSE AREA 4
The Area 4 Access
Cover is open.
Close the Area 4 Access Cover.
Summary of Contents for WORKIO DP-C106
Page 83: ...Clearing Paper Jams Problem Solving 71 ADF Jam Clearance Area Lift to open the Left hand ADF...
Page 84: ...Problem Solving Clearing Paper Jams 72 This page is intentionally left blank...
Page 88: ...Problem Solving Clearing a Duplex Unit Kit Jam 76 3 Firmly close the Duplex Unit Kit...
Page 92: ...Problem Solving Clearing Area 1 Jams 80 This page is intentionally left blank...
Page 94: ...Problem Solving Clearing Area 2 Jams 82 This page is intentionally left blank...
Page 96: ...Problem Solving Clearing Area 3 Jams 84 This page is intentionally left blank...
Page 98: ...Problem Solving Clearing Area 4 Jams 86 This page is intentionally left blank...
Page 116: ...Problem Solving Printer Error Messages 104 This page is intentionally left blank...
Page 118: ...Problem Solving Printer Error Codes 106 This page is intentionally left blank...
Page 120: ...Problem Solving Scanner Error Codes 108 This page is intentionally left blank...
Page 158: ...Maintenance Replacing the Print Copy Cartridge 146 This page is intentionally left blank...
Page 165: ......