Support / FAQ
FAQ
Picture - Snowy / none
Why is there no picture or just a blue, black or snowy screen being
displayed?
Press
MENU
and select "Help". Then select "TV Self-test". If the test
picture shows correctly, then the problem is with the external device (ex.
Cable box, DVD player, etc.) or its connection to the TV.
Check if the power cord is plugged in and the TV is turned on (front red
LED light should be on; not blinking)
Press the
INPUT
button on the remote to select the correct input source.
Ensure all connections are correct and secure. Especially check for
Component and VIDEO connection since these terminals are shared.
When using an external video source, such as a Cable/Satellite box or DVD
player, check that the device is on and functioning correctly.
Press
MENU
on the TV's remote control. If the menu is displayed, then
the TV is working; recheck above steps.
Why is the picture snowy when
ANTENNA/Cable setup
is selected?
When using a cable service (without a box), check that all connections are
secure.
When using a cable or satellite box, change the connection (wiring) to
Composite, Component or HDMI.
If you're using an antenna, then check that connections are secure. Change
the position or direction of the antenna and check the
Signal meter
.
Why is there no picture or just a blue, black or snowy screen being
displayed?
Why is there no picture or just a blue, black or snowy screen being
displayed?
Why is there no picture or just a blue, black or snowy screen being
displayed?
Press
MENU
and select "Help". Then select "TV Self-test". If the test
picture shows correctly, then the problem is with the external device (ex.
Cable box, DVD player, etc.) or its connection to the TV.
Check if the power cord is plugged in and the TV is turned on (front red
LED light should be on; not blinking)
Press the
INPUT
button on the remote to select the correct input source.
Ensure all connections are correct and secure. Especially check for
Component and VIDEO connection since these terminals are shared.
When using an external video source, such as a Cable/Satellite box or DVD
player, check that the device is on and functioning correctly.
Press
MENU
on the TV's remote control. If the menu is displayed, then
the TV is working; recheck above steps.
Press
MENU
and select "Help". Then select "TV Self-test". If the test
picture shows correctly, then the problem is with the external device (ex.
Cable box, DVD player, etc.) or its connection to the TV.
MENU
MENU
Check if the power cord is plugged in and the TV is turned on (front red
LED light should be on; not blinking)
Press the
INPUT
button on the remote to select the correct input source.
INPUT
INPUT
Ensure all connections are correct and secure. Especially check for
Component and VIDEO connection since these terminals are shared.
When using an external video source, such as a Cable/Satellite box or DVD
player, check that the device is on and functioning correctly.
Press
MENU
on the TV's remote control. If the menu is displayed, then
the TV is working; recheck above steps.
MENU
MENU
Why is the picture snowy when
ANTENNA/Cable setup
is selected?
Why is the picture snowy when
ANTENNA/Cable setup
is selected?
Why is the picture snowy when
ANTENNA/Cable setup
is selected?
ANTENNA/Cable setup
When using a cable service (without a box), check that all connections are
secure.
When using a cable or satellite box, change the connection (wiring) to
Composite, Component or HDMI.
If you're using an antenna, then check that connections are secure. Change
the position or direction of the antenna and check the
Signal meter
.
When using a cable service (without a box), check that all connections are
secure.
When using a cable or satellite box, change the connection (wiring) to
Composite, Component or HDMI.
If you're using an antenna, then check that connections are secure. Change
the position or direction of the antenna and check the
Signal meter
.
Signal meter
Signal meter
217
(0700202)