TV
36
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre
for assistance.
White spots or
shadow images
(noise)
•
Check the position, direction,
and connection of the aerial.
Direct TV record /
Q-Link functions not
recording
•
Please confi rm SCART cable and
connection. Also please set "AV2/
AV3 out" in the Setup menu
(p. 16).
There may be red
spots, blue spots,
green spots and
black spots on the
screen
•
This is a characteristic of liquid
crystal panels and is not a problem.
The liquid crystal panel is built with
very high precision technology
giving you fi ne picture details.
Occasionally, a few non-active
pixels may appear on the screen
as a fi xed point of red, green, blue
or black.
Please note this does not affect the
performance of your LCD.
The LCD panel
moves slightly when
it is pushed with a
fi nger.
Clattered sound
might be heard.
•
There are some looseness around
the panel to prevent the damage to
the panel.
The panel might move slightly
when it is pushed with a fi nger, and
clattered sound might be heard.
This is not a malfunction.
Pictures from an
equipment are unusual
when the equipment is
connected via HDMI
•
Is the HDMI cable connected properly?
(p. 30)
•
Turn Off the TV and equipment, then turn
them On again.
•
Check an input signal from the equipment.
(p. 34)
•
Use an equipment compliant with
EIA/CEA-861/861B.
The remote control
does not work
•
Are the batteries installed correctly?
(p. 6)
•
Has the TV been switched On?