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Panasonic Toughbook CF-U1A1B1G2M, Reference Manual

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Panasonic Toughbook CF-U1A1B1G2M Reference Manual Download Page 104

104

Troubleshooting (Advanced)

A peripheral device does not work.

z

Install the driver.

z

Contact the manufacturer of the device.

z

When operation resumes from standby or hibernation, devices such as a 
mouse may not function properly. In this case, restart the computer or 
reinitialize the device.

z

When   is displayed in the Device Manager, remove and insert the device. If 
the problem persists, restart the computer.

z

The computer may not recognize the connection/removal of some devices, or 
may not operate normally with some devices.

 

Operate the following steps.

A

Click [start] - [Control Panel] - [Performance and Maintenance] - 
[System] - [Hardware] - [Device Manager].

B

Select the device and remove the check mark for [Allow the computer 
to turn off this device to save power.] in [Power Management]. (This 
item may be unavailable for some types of devices.)

The connected mouse does not work.

z

Check the mouse connection.

USB floppy disk drive does not work 
as a boot drive.

z

The operation is confirmed by using Panasonic CF-VFDU03U USB floppy disk 
drive (optional) when the computer boots from USB floppy disk drive.

z

Connect the floppy disk drive directly to a USB port of the computer. Do not 
connect it via a USB hub or USB connector of the Cradle or the Mini Port 
Replicator. 

z

Set [Legacy USB support] to [Enabled] in the [Advanced] menu of the Setup 
Utility (

Î

 

page 89

).

z

Set [Boot Option #1] in [Boot] menu of the Setup Utility to [USB FDD Disk]. 
(

Î

 

page 90

).

z

Turn off the computer and connect the USB floppy disk drive, and then restart 
the computer.

You do not know the address map for 
IRQ, I/O port address, etc.

z

To check the current address map, click [start] - [Control Panel] - [Performance 
and Maintenance] - [System] - [Hardware] - [Device Manager] - [View] - 
[Resources by type].

Cannot print.

z

Check the printer connection.

z

Turn on the printer.

z

The printer is not online.

z

No paper is in the printer tray or there is a paper jam.

z

Turn on the printer and connect it to the computer, and then restart the 
computer.

„

Connecting Peripherals

Summary of Contents for Toughbook CF-U1A1B1G2M

Page 1: ...1 Reference Manual Personal Computer Model No CF U1 Series We recommend that this Reference Manual be printed ...

Page 2: ...and helpful information Press Enter key Fn Del Press and hold Fn key and then press Del key This manual explains key operations based on QWERTY keyboard models for US English When the key combinations differ in using Numeric keyboard model see the footnote The key combinations may differ when using QWERTY keyboards other than US English models In such cases look for the functions or icons printed ...

Page 3: ...nations of LCD brightness and Display switching z The key combinations may not work with some applications z The pop up icon appears after logging on to Windows It may not appear in some application conditions e g when Command Prompt is set to Full Screen QWERTY key board model Numeric key board model Function Pop up icon Fn Q Fn W Fn Fn LCD brightness QWERTY keyboard model Fn Q down Fn W up Numer...

Page 4: ...process of returning to the normal desktop from Screen Saver with a password or from Standby Hibernation z Until Windows startup is completed during Setup Utility etc the simultaneous display cannot be used and pressing Fn E 1 switches the display between the internal LCD and the external display z When the display cannot be switched right click on the desktop and click Graphic Properties to selec...

Page 5: ...y z This does not work on beeps or speakers connected to the USB port 2 For Numeric keyboard model Fn 3 For Numeric keyboard model Fn 7 Fn T Fn 6 Activate standby Î page 22 Fn F Fn 9 Remaining battery charge Î page 29 Fn G Fn 0 Activate hibernation Î page 22 Fn Z Fn Ctrl Light up the keyboard QWERTY key board model Numeric key board model Function Pop up icon ...

Page 6: ...the keyboard and operation buttons QWERTY key board model Numeric key board model Function Fn D Fn 8 Keyboard except for Fn D 4 scroll button zoom button and application buttons are disabled When locked The message appears to show how to unlock icon on the notification area changes to If a locked key is pressed the entire keyboard gleams To cancel press Fn D 4 again NOTE z Power switch is not disa...

Page 7: ...ification area Fn is locked Fn is not locked Disable popup The pop up icon will not be displayed 3 Click OK NOTE z You can have different settings for each user 5 If the speakers are muted beeps do not sound Setting Ctrl Alt 6 Shift 6 keys and Windows key operations When you press Ctrl Alt 6 Shift 6 or Windows the key is locked pressed down until you press another key You can easily operate this c...

Page 8: ... menu is not displayed by pressing Windows key once Press 3 times to display the menu Windows specification z When Sticky key is not active After pressing Ctrl Alt Fn Del 7 the indicator next to Ctrl and Alt 6 remains lit The light goes off when the original display is returned z When you input letters if you want to confirm that Shift 6 key is pressed on the screen follow the steps below to insta...

Page 9: ...may damage the surface z When the touchscreen becomes dirty wipe it with a soft cloth The touchscreen is specially treated to prevent dirt from adhering to the surface so dirt can be removed easily using a dry cloth If the dirt does not come off easily breathe on the surface and try again Do not apply water or solvents to the soft cloth For more information refer to Suggestions About Cleaning the ...

Page 10: ...ation response may be slower in low temperature environments The touchscreen may respond to operations more slowly when using the computer in temperatures less than 5 C but this is not a malfunction Response time will return to normal when the computer is returned to room temperature z If the cursor jumps to a location other than where the screen was touched or if the LCD reso lution changes recal...

Page 11: ...th When the soft cloth becomes dirty wash it with neutral detergent Do not use bleach or a fabric conditioner softener or carry out sterilization by boiling If the LCD gets wet wipe the surface lightly with the soft cloth While wiping the LCD display the computer must be turned off 1 Click start Control Panel Other Control Panel Options 2 Click Touch Panel 3 Select Calibration in Touch Panel Setti...

Page 12: ... then click on the application A Software keyboard menu Î page 13 B Moves the software keyboard to a corner of the screen C One tap Works as shortcut key Ctrl C etc Two taps Works as the Windows key D Works as a right click Same function as the key E Switches between QWERTY keyboard and numeric keypad F Works as Ctrl Alt Del NOTE z You cannot use the software keyboard when the Command Prompt scree...

Page 13: ...oftware keyboard appears semi transparent z Big Size Medium Size Small Size Select the size of the software keyboard z Ten key Big Ten key Medium Ten key Small Select the size of the numeric keypad NOTE z You can change the currency symbol B of the numeric keypad Click start Control Panel Date Time Language and Regional Options Regional and Language Options Regional Options Customize Currency Curr...

Page 14: ...ct files with extensions pdf jpeg wma etc other than exe When selecting files other than exe select All File You can specify the parameter only for exe files If the application software starting up from the file has not been associated this function does not work z You can register different files for from Button 1 to Button 4 respectively z To cancel the file registered make the text box C blank ...

Page 15: ...een Edges mode However the pointer does not appear in the secondary device if you use the Zoom Cursor If the external display is set to the primary device you cannot enlarge the display z Some functions set in Mouse Property may not work properly when an entire screen is enlarged e g Show location of pointer when I press the CTRL key function z Some of the pointer s functions such as Display point...

Page 16: ... Setup screen appears 3 You can make the following settings Navigation z Click and Drag If you select this mode the cursor changes to And Switch to Input Mode button is displayed on upper right corner of the screen The display area can be moved by dragging it with the cursor You cannot input data while dragging If you select Click and Drag Mode you cannot operate the icon or the window on the zoom...

Page 17: ...oom Cursor by following procedure below The cursor changes to while using the Zoom function will also be displayed when it is on the frame of Windows 1 Click icon on the notification area Zoom menu appears 2 Click Use Zoom Cursor to add a check mark NOTE z Use Zoom Cursor About Full Screen Zoom and Exit Full Screen Zoom appear only in the following conditions The zoom ratio is 100 100 Zoom z When ...

Page 18: ...r You can use only Ctrl or Shift 2 key for combinations To combine with Ctrl or Shift 2 key click the text box and press together with any key simultaneously e g Ctrl Z etc You cannot use Alt key as the hot key Keys that can be combined as a hot key are up to two Selectable items Click and Drag Mode You can assign the Click and Drag function Click on Screen Edges Mode You can assign the Click on S...

Page 19: ...cation area and click Exit Panasonic Hand Writing and then restart Panasonic Hand Writing z Panasonic Hand Writing may not work properly if another application software is active In this case close the applica tion software and try handwriting again 1 Double click on the notification area Alternatively you can click start All Programs Panasonic Panasonic Hand Writing NOTE z Select the image size b...

Page 20: ...e display the resolution shown in Screen resolution of Display Properties may not correspond to the correct resolution This is not a problem 1 Click on the notification area and click Setting 2 Change the settings A You can choose the order of the display rotation If you choose None the order is skipped You can change the following settings only if you logged on to Windows as an administrator B Wh...

Page 21: ...hibernation repeatedly may cause malfunction of the computer To stabilize computer operation restart Windows regularly about once a week without using standby or hibernation z Save the necessary data z Close files you have opened from removable disks and network drives z It may take 1 or 2 minutes to enter hibernation Do not touch any key though the screen becomes dark z The password you set in th...

Page 22: ...ibernation The power indicator B goes off z There are another 2 ways to enter Standby Hibernation Fn T Standby Fn G Hibernation 2 To enter standby click start Turn Off Computer Stand By To enter hibernation click start Turn Off Computer then press and hold Shift 3 and click Hibernate 1 If the speakers are muted beeps do not sound 2 For Numeric keyboard model Fn 6 Standby Fn 0 Hibernation 3 For Num...

Page 23: ... A CAUTION z Do not perform the following operations until resuming is complete After the display is resumed wait approximately 30 seconds normally or 60 seconds when the computer is on a network Touch the keyboard except for password input touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Shut down or restart Windows Enter standby o...

Page 24: ... LCD brightness will reduce power consumption 1 For Numeric keyboard model Fn z Turn off the computer when it is not in use You can also turn off only the wireless LAN wireless WAN or Bluetooth power z Disconnect external devices USB devices external mice etc that are not being used z Use Standby Hibernation Press Fn T 2 to set the computer to standby or Fn G 3 to set it to hibernation when you ha...

Page 25: ...gain in Confirm New Password and press Enter 6 Press Fn B F10 1 and then select Yes and press Enter 1 For Numeric keyboard model connect a USB keyboard and press F10 CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer e...

Page 26: ...ility Î page 91 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the flash memory was removed z You cannot use the flash memory lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 25 z When you have your flash memory drive repaired Contact Panasonic Technical Support Before sending...

Page 27: ... with the battery pack already inserted You can check the battery level by blinking times Except for the operations stated above In high temperature mode the battery pack is discharging the power to 80 2 of normal temperature mode Î page 30 Do not remove the battery pack since the power is not supplied even if you connect the AC adaptor in this mode If remove the battery pack the computer will be ...

Page 28: ...e battery pack in this case the power supply is cut off and the computer is shut down Do not remove the battery pack because this may cause data to be lost and the computer to malfunction Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out of the acceptable range The power supply is not enough because software applications or perip...

Page 29: ...on Î page 32 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in standby for a long time without power supply from the AC adaptor z The battery display may not be the same as that of notification area or of Power Meter in Power Options Properties This...

Page 30: ...er switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the ...

Page 31: ...e AC adaptor or replace the battery to start up the computer z Connect the AC adaptor immediately If you do not have the AC adaptor exit the running programs and Windows then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a full...

Page 32: ... Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time due to the large battery capacity This is...

Page 33: ...hat can be replaced removed Remove replace the battery pack under the right conditions according to the chart below because if the computer is mistak enly shut down this may cause data to be lost and the computer to malfunction Replacing the Battery Pack When the com puter is ON or in Standby When the AC adaptor is not connected Only one battery pack can be removed replaced To check if the battery...

Page 34: ...the left side as an example A Remove the edge of hand strap passing through the clip B Tip the top of clip front C Pull out the clip from the computer z Do the same for the right clip 3 Open up the whole hand strap 4 Press and hold A and slide the latch to unlock the battery cover The following illustration shows how to attach remove Battery 1 as an example Do the same for Battery 2 A A ...

Page 35: ... Lift up the battery pack 7 Insert the new battery pack A Insert the battery pack matching with B side B Slide down the battery pack 8 Attach the battery cover A Insert the claw of the cover matching the dent of computer B Press down the latch side of cover to close z If the cover does not close firmly insert the claw again If the problem persists check if the battery is inserted properly B ...

Page 36: ...ttery cover slide the latch to fix 10 Attach the hand strap back to the original form z Take the step 2 A to C in the reverse order CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer A A ...

Page 37: ...e SD Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card z Do not place the card in the following locations In direct sunlight or in very hot location such as inside of a car In very dusty or humid locat...

Page 38: ...longer be performed normally z Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from standby or hibernation do not access the SD Memory Ca...

Page 39: ...d indicator A is off 1 Disable the card function A Double click on the notification area and click SD Memory Card then click Stop B Follow the on screen instructions z These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out A ...

Page 40: ...r further information refer to the instruction manual of the USB device To remove the USB device 1 Disable the USB device A Double click on the notification area and select the USB device then click Stop B Follow the on screen instructions z These steps are not necessary when Removing the device after turning off the computer is not displayed The device does not appear in the list in step A 2 Remo...

Page 41: ...the USB device z You may need to install the driver again when connecting the device to another port z When a USB device is connected standby and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer z When the USB device is removed and then inserted may appear in the Device Manager and the device may not be correctly recogn...

Page 42: ... light Using the Camera 1 Hold both sides of the computer to aim the camera NOTE z When the computer is moved from hot and humid environments to cold environments dew condensation may form mist inside the lens This is not a malfunction Wait until the lens dry Camera Lens Camera Light ...

Page 43: ... all multi media software including this utility and restart this utility z If an error message appears and nothing is displayed restart this utility z Two or more users cannot use this utility with Windows Fast User Switching function z When the computer has resumed from standby or hibernation an error may appear and the connection with the cam era device may be lost If this occurs restart this u...

Page 44: ...ng the Light Zoom In Take Photo Functions to an Application Button z The light turns off automatically after a certain period of time Click Control Camera Light Settings to set your lighting duration preferences z To maximize battery and LED life it is not recommended to keep the light on for a long period of time Taking Pictures Switching the light on and off See below Take photo Î page 45 Burst ...

Page 45: ...will not enlarge the camera s image Take Photo You can record the camera image as a picture 1 Adjust the direction of camera zoom See above picture quality Î page 46 etc 2 Click or click Photos Take photo z While taking photos the icon changes to indicating the photo is being captured z You can assign the Take Photo function to an application button Î page 50 Assigning the Light Zoom In Take Photo...

Page 46: ...referred settings and click OK z When the following boxes are checked Box A only Select to save or cancel after the photo is taken Save and delete icons will appear after the photo is taken Photo will be saved using default name date time Box B only Name the taken photo Photo can be named and saved using the windows File Name box that appears after photo is taken Photo can be deleted by selecting ...

Page 47: ...deo 1 Click or click Video Start Recording While recording the icon changes to 2 Click or click Video Stop Recording NOTE z You cannot zoom or display the date time stamp while recording z When the distance between the camera and subject is too close the image may be out of focus z If you specify an externally connected storage device as the save destination the camera software may operate slowly ...

Page 48: ...d and saved using the windows File Name box that appears after stopping the video Video can be deleted by selecting cancel Boxes A and B Select to save or cancel after the video is recorded Name the recorded video Save and delete icons will appear after the video is taken Video can be named after save icon is selected using the windows File Name box Setting Audio Set your sound preferences on the ...

Page 49: ...t z Color Space Compression Set the compressed data format for the image z Output Size Set the image resolution NOTE z Make sure the image resolution is within the range of the display resolution of this computer Refer to Specifications Display Method in OPERATING INSTRUCTIONS z If you set Output Size the Frame Rate is automatically determined z The setting items depend on the device some items ca...

Page 50: ...nction by specifying the file name Î page 46 c program files panasonic panasonic camera utility pcam exe shutter_name 4 Click OK NOTE z When the Panasonic Camera Utility is not running and if you press the buttons to which the Zoom in function Take photo function etc are assigned the Panasonic Camera Utility will be activated Press the button again to use the function assigned z If you operate the...

Page 51: ...LY AT THE LASER LIGHT For model with 2D Barcode Reader DO NOT LOOK DIRECTLY AT THE LED LIGHT z Be sure to read Precautions in OPERATING INSTRUCTIONS NOTE z When the computer is moved from hot and humid environments to cold environment dew condensation may mist up inside the lens This is not a malfunction Wait until the lens dry Reading Window Trigger Buttons ...

Page 52: ... On Keep barcode reader active even after reading a barcode Disconnect Barcode Module Stop barcode reader connection in Always On mode or Power Saving Mode Confirmation Message On If the trigger button is pressed in Power Saving Mode Push Barcode Trigger again to enable Barcode message is displayed to prevent operational errors 1 Add Enter Key code 2 Add a line feed code after a barcode string Exi...

Page 53: ...th the Barcode Module In Always On mode the Barcode Module is not reconnected only by turning on the computer Select Connection to Barcode Always On again from the above menu 1 Aim the reader at the barcode 2 Press one of the trigger buttons on the rear side of the computer For model with 1D Barcode Reader The red read beam for reading is emitted from the reading window Make sure the red read beam...

Page 54: ...yond each edge of the barcode For model with 2D Barcode Reader z Perform reading so that the entire symbol falls within the center of the red LED light z The reader can still read a barcode even if the barcode is not in the center of the red LED light However if a part of the barcode lies slightly outside the LED light the barcode cannot be read Make sure the entire barcode is inside the LED light...

Page 55: ...rials that can easily scratch the reading window to touch the window such as sandpaper or metal object In addition do not directly apply a liquid such as water detergent or alcohol on the surface of the window For parts other than the reading window please read Maintenance in the Personal Computer Operating Instructions Cleaning the Reading Window ...

Page 56: ...o set the Barcode Reader operations according to the configuration file If these Utilities are not installed or deleted install them according to the following procedures Installing Barcode Configuration Utility 1 Log on to Windows as an Administrator 2 Input c util bcr_cfg setup exe in start Run and click OK 3 Follow the on screen instructions Installing Barcode Setting Utility 1 Log on to Window...

Page 57: ...NOTE z If an error message appears and nothing is displayed restart this utility z Do not use this utility with Windows Fast User Switching function z When the computer has resumed from standby or hibernation an error may appear and the connection with this utility may be lost If this occurs restart this utility Using Barcode Configuration Utility File New Create a new configuration file Open Open...

Page 58: ...rcode Configuration Utility B Apply the configuration file in the following procedures For model with 1D Barcode Reader Input c Program Files Panasonic bcr1d_set bcr1d_set exe x xxxxxxxx xxxxxxxx ini 1 in start Run and click OK For model with 2D Barcode Reader Input c Program Files Panasonic bcr2d_set bcr2d_set exe x xxxxxxxx xxxxxxxx ini 1 in start Run and click OK C Restart the computer 1 Drive ...

Page 59: ... one action per scenario A Select Scenario B Select True in the Active column to enable the scenario C Specify the applicable barcode in the following method if necessary Symbology Apply the Scenario to the selected barcode type only To enable this function add the check mark for Enable AIM Symbology Character Length Apply the Scenario to the barcode with the specified length only Mask Apply the S...

Page 60: ...logy Configuration 2 Click to select barcode type 3 Change to preferred settings NOTE z For some items the setting cannot be changed Grid Controls You can select options for the symbology and value NOTE z Disable 2D Symbologies is displayed only for 2D Barcode Reader Symbology Configuration For 1D Barcode Reader For 2D Barcode Reader ...

Page 61: ...he same as the one for Barcode Reader Suffix in Data Configuration Î page 59 Note There isn t a limitation of number of characters such as with the 1D Barcode Reader Allow un readable characters This allows the user to restrict or allow all ASCII characters When the check mark is checked all ASCII values except HEX 00 are part of the barcode scanned data If you remove the check mark from A all ASC...

Page 62: ...can If you prefer to disable the sound remove the check mark from C Menu Options This allows for the option to be selectable in the Barcode Emulation Tool menu Î page 52 If you add a check mark for D the option is not able to be selected in the menu NOTE z Default Hardware Information This shows the default settings of your barcode module Even if you change the settings this information will not s...

Page 63: ...ompletely crosses You can slide your finger from both sides z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface Your finger was wet or extremely dry Your fingerprint does not have sufficient data for personal identification For further information refer to Fingerprin...

Page 64: ... Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further information refer to the UPEK Protector Suite QL Help menu z Click start All Programs Protector Suite QL Help Overview Recommended Installation Procedure Performed by the Computer Administrator Performed by each user TPM Installation Install...

Page 65: ...tions There is no guarantee that there will not be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM z Click start Run and input c util drivers tpm readme pdf and click OK 2 Fingerprint Utility Installation Performed by the Computer Administrator A ...

Page 66: ... Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerprint sensor The number of the available fingerprints appears in the display Enrollment to the hard...

Page 67: ...ick Close E Add a check mark for Power On in Password Types F Enter the password step C and click OK G Click Next Follow the on screen instructions NOTE z To use the Power on Security feature enable it by following the steps described above Do not use the fingerprint lists in the Setup Utility to change the setting for Power on Security except for the specific case such as the Finger print device ...

Page 68: ...r restart the computer B Press Fn U F2 or Fn Del while Panasonic boot screen is displayed soon after the computer starts the startup procedure C Select the Security menu D Select Setup Supervisor Password and press Enter E Enter your password in the Create New Password and press Enter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The...

Page 69: ...cation hardware failure z File used by each user Backup user passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the flash memory drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE z How to Backup Select Export in Import or Export User Data to save the user data Click ...

Page 70: ...e software s online manual Î page 64 Handling Maintenance z The enrolling and authentication sensitivity may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may al...

Page 71: ...on security using fingerprints and click OK D Click Fingerprints and click Enroll or Edit Fingerprints User Enrollment wizard starts Follow the on screen instructions E When the User s Fingers screen appears click Next without deleting fingerprint samples F Click Manage Passwords G Select Power On in Password Types and click Unset password H Enter the password for Power on Security and click OK I ...

Page 72: ...in Fingerprint Reader Î page 106 do not work you can use these instructions as the last measure and start over However please note that you can lose your data passwords secret keys and fingerprints A Log on to Windows as an Administrator You can always access the computer by using your Windows log on password In convenient mode any user can access the computer by using the Windows log on password ...

Page 73: ...permanently To perform the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dialog then enter your Windows log on password or backup password D Make sure your fingerprint sensor is working Use the Tutorial wizard to verify that the fingerprint sensor works If not reboot and try again If it still does not work please contact Panasonic Technica...

Page 74: ...k to fix it to the Cradle CAUTION z You can select whether the USB ports of the Cradle are to be Enabled or Disabled in Setup Utility Î page 89 It is separated from the setting for the USB port of the computer z The driver of the Cradle is preinstalled in the computer z Hot or warm docking undocking is not possible with the Cradle or Mini Port Replicator z If impure substance is attached on the co...

Page 75: ...en you use high resolution displays the display color resolution or refresh rate may be changed switching to MID in Intel R Graphics Media Accelerator Driver for ultra mobile We recommend you to switch the output destination by pressing Fn E 1 z When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or ...

Page 76: ...ng operations In this case restart the computer Disconnecting an external display for which you have set high resolution or high refresh rate Connecting disconnecting an external display during computer operations 2 For Numeric keyboard model Fn 4 1 Press Fn E 3 Each time you press the key combination Internal LCD Simultaneous display External display z When the display cannot be switched right cl...

Page 77: ...ni Port Replicator 1 Turn off the computer z Do not use standby or hibernation function 2 Set the computer to the Cradle 3 Connect the LAN port A and the network system server HUB etc by using a LAN cable 4 Turn on the computer Connecting LAN A ...

Page 78: ...page 89 NOTE z For further information about Wireless LAN Î page 81 z For further information about Bluetooth Î page 84 z For further information about Wireless WAN Refer to the instruction manual of the wireless device 1 Open the cover A Slide the latch down to unlock the cover B Open the cover To disable all wireless communication 2 Switch A to OFF To enable wireless communication 2 Switch A to ...

Page 79: ...g the wireless switch off z If the IEEE802 11a setting is changed in Device Manager Î page 83 the display will be changed accordingly z You can check the wireless LAN communication status in Intel PROSet Wireless Software Perform either of the fol lowing procedure Double click or on the notification area Click start All Programs Intel PROSet Wireless WiFi Connection Utility This utility allows you...

Page 80: ... switch to ON so you can choose which wireless device to enable Turns on the following device Only selected devices are enabled when you set the wireless switch to ON Turns on the device that was on immediately before the wireless switch was turned off the last time default When you turn on the wireless switch the on off settings that were selected when you last turned off the wireless switch will...

Page 81: ...LAN function together with the Fast User Switching function z The transmission rate will be lower when a microwave oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 89 To turn on off wireless LAN Î page 78 Disabling Enabling Wireless Communication To check the wireless LAN communication status 1 Pl...

Page 82: ...sary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE z You need to set the profile for each user z The settings depend on the network environment For further information ask the system administrator or the person in charge of the network z For further information of Intel PROSet Wireless software refer to Help in the ...

Page 83: ... or Wireless Mode Selection in Property D When Use default value in Value is displayed remove the check mark Then and select the settings in Value E Click OK If you enable or disable 802 11a using the pop up menu of Wireless Switch Utility the setting in Device Manager will be accordingly changed as below Only for model with Intel WiFi Link 5100 Only for model with Atheros AR928X Settings in Devic...

Page 84: ... To use Bluetooth set Bluetooth to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 89 z The transmission rate will be lower when a microwave oven is used near by To turn on off Bluetooth Î page 78 Disabling Enabling Wireless Communication To check the Bluetooth communication status Î page 79 The Wireless Switch Utility icon To access the online manual 1 Clic...

Page 85: ...times while Panasonic boot screen is dis played soon after the computer starts the startup procedure When Enter Password is displayed input your password When you start the Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the se...

Page 86: ... Language English Japanese Product Information Computer information cannot be changed Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level ...

Page 87: ...ouchscreen mode setting either Touchscreen Mode or Tablet Mode is displayed Del BS Key Normal Replace APP3 Button This setting is effective only until Windows startup is completed during Setup Utility etc When Application is selected APP3 button is not effective When F1 F12 is selected the APP3 button functions as a selected function key In any case the application which is assigned for Button 3 i...

Page 88: ...rature Auto Battery 1 Current Status Only when Environment is set to Auto Depending on the battery status either Normal Temperature or High Temperature is displayed Battery 2 Current Status Only when Environment is set to Auto Depending on the battery status either Normal Temperature or High Temperature is displayed Advanced Menu CPU Configuration Execute Disable Bit Capability Disabled Enabled Hy...

Page 89: ... Threshold Disabled High Mid Low XWireless Configuration Enter the sub menu 1 XSerial Port Configuration Used to configure the GPS and Barcode Reader Enter the sub menu 2 Wireless Switch Disabled Enabled Wireless LAN Only for model with Wireless LAN Disabled Enabled Wireless WAN Only for model with Wireless WAN Disabled Enabled Bluetooth Only for model with Bluetooth Disabled Enabled GPS Only for ...

Page 90: ...nal boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates USB Floppy Disk 3 Hard Disk USB Hard Disk USB CD DVD Drive LAN Disabled 3 The operation is confirmed by Panasonic USB floppy disk drive optional CF VFDU03U NOTE z To boot from the following devices make the setti...

Page 91: ...sabled Enabled Password on Boot 4 Disabled Enabled Set Supervisor Password 4 Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password 4 Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM For information on TPM refer to the Installation ...

Page 92: ...he system without saving the changes Save Options Save Current Values Save the changes for all Setup options Load Previous Values Load previous values for all Setup options Load Default Values Load default values for all Setup options Boot Override Device Information To select a boot device which operates only in the next boot ing ...

Page 93: ...unctions to display the hidden items If these items are still hidden return to Normal Size and use Zoom Function Î page 15 z The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start A...

Page 94: ...Fn U F2 Press F2 z CPU Systems check CPU z RAM XXX MB check Memory z HDD XXX GB check Flash Memory Drive z Video check Video Controller z Sound 1 z Wireless LAN 2 z Wireless WAN 3 z Bluetooth 4 z GPS 5 z USB z SD check SD Card Controller z Keyboard z Touchscreen 1 When the diagnostic utility is running a loud beep will sound so do not use headphones at this time The beep will not sound if mute is ...

Page 95: ...ter and press Fn U F2 or Fn Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password z If you are using the computer after changing the settings from the status at the time of purchase we recommend that you make a note of the settings that are changed 3 Press Fn F9 At the confirmation message select Yes and press Enter Re...

Page 96: ...e icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE z Using the fo...

Page 97: ...t is displayed as red and contact Pana sonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software 7 After the diagnostic check is complete click close or pres...

Page 98: ...cluded USB CD DVD drive optional refer to recent catalogs and other sources for information about the products available z Remove all peripherals except for the CD DVD drive z Connect the AC adaptor and do not remove it until flash memory data erase is complete 1 Turn off the computer and connect the CD DVD drive to the USB port 2 Turn on the computer and press and hold Fn U F2 or Fn Del while Pan...

Page 99: ... the following procedures input the Supervisor Password or the User Password 9 Press 2 to execute 2 Erase HDD z To cancel this operation press 0 10 At the confirmation message press Y 11 When Start menu is displayed press Enter The approximate time required for erasing data will be displayed 12 Press Space At the confirmation message press Enter The hard disk erase process starts When the operatio...

Page 100: ...ttings to the default values and then change the settings as necessary z If the problem persists the internal clock battery may need to be replaced Contact Pana sonic Technical Support System CMOS Checksum Error Invalid Year System date restored to 01 01 2009 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the interna...

Page 101: ...hes and service packs for Windows with the following menus Click start All Programs Windows Update Do not apply Driver Updates even if a message to update a driver appears If a driver update is required contact your technical support office z If the message Your computer might be at risk is displayed Select red icon on the notification area and make the appropriate settings The Windows Security Ce...

Page 102: ...al devices z If you connect to a network using wireless LAN function select the profile and connect to the access point Î page 82 z If you do not use wireless LAN function turn off wireless LAN function Î page 78 z Make sure that you are not using any software that regularly accesses the flash memory Sound No sound z Press Fn A or Fn S to cancel mute 1 z Restart the computer 1 For Numeric keyboard...

Page 103: ...munication only for model with wireless LAN Bluetooth wireless WAN Cannot connect to a network z Slide the wireless switch to turn on the wireless devices z Set the device Wireless LAN Bluetooth Wireless WAN to Enabled in the Advanced menu of the Setup Utility Î page 88 z Restart the computer Access point is not detected z Confirm that is displayed on the notification area If is not displayed on t...

Page 104: ...ion USB floppy disk drive does not work as a boot drive z The operation is confirmed by using Panasonic CF VFDU03U USB floppy disk drive optional when the computer boots from USB floppy disk drive z Connect the floppy disk drive directly to a USB port of the computer Do not connect it via a USB hub or USB connector of the Cradle or the Mini Port Replicator z Set Legacy USB support to Enabled in th...

Page 105: ...ve remedy slightly reduces the battery operation time Normally it is recommended to select Battery Windows XP Standard in CPU Idle Setting and to select Portable Laptop in Power schemes Touchscreen The cursor does not work z Connect the external mouse correctly z Restart the computer using the keyboard Press Windows 3 U and R to select Restart 3 When the Sticky Key function is enabled at the time ...

Page 106: ...ingerprint Reader Î page 63 and Finger print Tutorial Click start All Programs Protector Suite QL Fingerprint Tutorial z The sensor enrolls or authenticates no fingerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud o...

Page 107: ...e A Log on to Windows as an Administrator You can always access the computer by using your Windows log on password In convenient mode any user can access the computer by using your Windows log on password B Update the enrolled fingerprints To be able to fully use Protector Suite QL you need to have usable enrolled fingerprints Enter the Enroll or Edit Fingerprints wizard If you do not use Advanced...

Page 108: ...may need to use the Enroll or Edit Fingerprints wizard to update the related data Enrollment to the device If the fingerprint has been enrolled to the device a new passport will be required Follow the procedure in the section Starting Over Î page 72 Lost Advanced Security backup password z To change the Advanced Security backup password go to the Enroll or Edit Fingerprints wizard and swipe your f...

Page 109: ...o the Delete passport wizard and delete existing passports and then use the Fingerprint Storage Inspector to remove remaining fingerprints e g left over from previous installations z In convenient mode the Fingerprint Storage Inspector does not allow deleting the last fingerprint for an existing passport and only user s own fingerprints can be deleted Therefore it is necessary to delete passports ...

Page 110: ...he PC Information Viewer will appear in front of all other screens z Depending on your network environment it may take sometime to start up PC Information Viewer z If you use a guest account to log in some of the PC Information may appear as undetected 1 Click start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information Others No re...

Page 111: ... model use a USB keyboard 3 When the screen copy message appears click OK The screen image is saved in My Documents folder z Alternatively you can save a copy of the screen in the following procedure Click start All Programs Panasonic PC Information Viewer Screen Copy NOTE z The image is a bitmap file in 256 colors z The default key combination to copy is Ctrl Alt Fn K F7 7 You can change it in th...

Page 112: ...n an external hard disc is connected too Change the setting when necessary to prevent the computer performance from being affected Disabling auto defragment processed in the background by Windows 1 Close all the applications 2 Click start Run and input c util setdfrg setdfeg exe and click OK z If you have logged on as a standard user enter an administrator password and click OK z The Automatic Def...

Page 113: ...Microsoft Windows and the Windows logo are registered trademarks or trademarks of Microsoft Corporation of the United States and or other countries Intel Core and PROSet are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Bluetooth is a trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corporation Names of products brands etc appearing in...

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