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My Safe*
1
: Antivirus software should be configured to ignore the “My Safe” data file
(C:\Documents and Settings\(user account)\Application Data\Protector Suite\My
Safe.fdp). Otherwise the user may experience problems when unlocking “My Safe”.
“My Safe” data file cannot be backed up by using File back up function in Recover
Pro. To back up “My Safe” data file, use Quick Backup/Complete Backup func-
tions in Recover Pro and back up each data.
Password Bank*
1
limitations: The following web pages cannot be supported.
Web pages which are created by the following technologies:
· Web forms created on the fly using javascript.
· Web forms which looks as one form (e.g. login field, password field), but inter-
nally created with two independent forms.
· There can be auto submit problems with web forms which do not have Submit
button. All forms that you cannot submit with
Enter
will be entered by Password
Bank, but not submitted.
Password Bank*
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limitations: The following Windows applications cannot
be supported.
· Applications which do not use standard Windows controls and draw controls by
their own.
· This includes any Java based application.
*
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For information of these functions, refer to the UPEK Protector Suite QL Help
menu (Click [start] - [All Programs] - [Protector Suite QL] - [Help]).
Handling & Maintenance
The enrolling and authentication sensitivity may decline under the condi-
tions below. Wipe off stains or moisture on the sensor surface with a soft
cloth.
· The surface of the fingerprint sensor is soiled with dust, skin oil, or sweat.
· The surface of the fingerprint sensor is wet as a result of moisture or condensa-
tion.
Static electricity may also cause the sensor to malfunction. To make your
finger static-free, touch a metal surface before placing it on the fingerprint
sensor. Exercise caution against static electricity in winter and other dry
conditions.
Malfunction or damage may occur when:
· The fingerprint sensor surface was damaged by the strong rubbing of a solid
material, scratches, or being pecked with a pointed item.
· The sensor was touched with a finger soiled with mud, damaging the sensor
surface with a tiny substance, and staining the surface.
· The sensor surface was covered with a seal, or soiled with ink.
Limitations in Use
