24
After-sales services
Warranty
The product is supplied with the
warranty attached.
Please check the information in the
warranty, and keep the warranty
in a safe place together with this
manual.
In case of loss the warranty,
re-issue is not possible.
Repair after expiry of the
warranty period
Please contact the supplier or dealer
where you purchased the product.
Repair services may be provided at
cost, upon your request.
Repair during the warranty
period
During the warranty period
described in the warranty repair
services are free of charge.
However, you will be charged
to repair any consumable parts
damaged during the warranty
period, except if such damage is
caused by us. Please consult with
the supplier or dealer where you
purchased the product for repair.
In such case, please present the
warranty.
Questions
For any questions about our after
sale services, please contact the
supplier or dealer where you
purchased the product.
Troubleshooting
When the ambient temperature or humidity is high, condensation may
form on the glass face. This is not a product failure.
Necessary information
1
Trouble
(in detail as much as possible)
2
Model number (You may find details in the badge)
3
Serial number
4
Your name, address, telephone number, route
(Please inform the building/room number and
any convenient landmark)
5
Date of purchase (You may find this in the warranty)
6
Preferred visit date
CMT-6-P110-113-00-0.indd 24
CMT-6-P110-113-00-0.indd 24
05/15/12 8:09 AM
05/15/12 8:09 AM
