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Chapter 6
Maintenance — Troubleshooting
ENGLISH - 169
Problems
Points to be checked
Page
Image output from DVI-D
of the computer does not
appear.
f
It may get improved by replacing the HDMI/DVI-D conversion cable.
f
It may get improved by updating the graphic accelerator driver of the computer to
the latest version.
f
It may get improved by rebooting the computer after setting the [DISPLAY OPTION]
menu → [HDMI IN] → [HDMI1] / [HDMI2] → [EDID SELECT] to [2K].
―
Video from HDMI
compatible device does
not appear or it appears
jumbled.
f
Is the HDMI cable connected securely?
34
f
Turn the power of the projector and the external device off and on.
―
f
Is a signal which is not compatible with the projector being input?
185
Lens shift cannot be
adjusted.
f
Perform [LENS CALIBRATION].
112
Cannot control the
projector with Art-Net.
f
Are the connections between the twisted-pair-cable transmitter and an external
device, and between the twisted-pair-cable transmitter and projector correctly done?
―
f
Is [Art-Net SETUP] set to other than [OFF]?
135
f
Are [NET], [SUB NET], [UNIVERSE], and [START ADDRESS] set correctly?
135
The DIGITAL LINK input
image is not displayed.
f
Is the cable compatible to the condition of the projector used?
36
f
Are the connections between the twisted-pair-cable transmitter and an external
device, and between the twisted-pair-cable transmitter and projector correctly done?
―
f
Is [DIGITAL LINK MODE] set to [AUTO], [DIGITAL LINK], or [LONG REACH]? Is it
set to [ETHERNET]?
127
f
Is a signal which is not compatible with a twisted-pair-cable transmitter being input?
―
Attention
f
If problems persist even after checking the preceding points, consult your dealer.